Ipad frequently shuts off while I'm working

We got the new Ipad 4 for Christmas and it randomly shuts off when we are using it. Is there a sensor along the rim of the ipad that I'm unaware of? I have applecare on it so I can call, but I just wanted to check to see if anyone is having these issues? Thanks, Jami

iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Similar Messages

IPad frequently shuts off on its own

I was near the end of writing a long email today and the ipad suddenly shut off on its own. It has been happening for the past 3 days with other programs also, with the battery far from depleted. Is there a solution to this problem? Is there a way to save draft without closing the email? Possible to trade in for a new iPad with this reason?

When you type an email You can save a draft by tapping the word cancel in the upper left corner and an option to save draft or delete will pop up. Select save draft.
I assume that you mean that the apps are crashing and that the iPad is not shutting off on it's own. If you use an app and it crashes it takes you back to the home screen. If the iPad totally shuts down, the screen turns black and you cannot wake it by tapping the sleep button or the home button.
If apps are closing or crashing, try to download any free app - restart the iPad and see if that helps keep the other apps from crashing or closing. If it works you can delete the app if you don't want it.
Try closing apps. Double tap the home button to bring up the task bar. All of your recent apps will be across the bottom. Tap and hold down on any app icon until they all wiggle. Then tap the minus signs in the left corner of all of the icons in order to close the apps. Tap the home button twice. Then restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up, hold the sleep button until the Apple logo appears.
You could try resetting the iPad as well. Press and hold down on the sleep button and the home button at the same time for about 10-15 seconds, until the Apple logo appears - ignore the red slider.
If the iPad is totally shutting off - it could be time to restore the device.
Message was edited by: Demo

My ipad shut offs while I'm playing a game or on the Web

Here lately my ipad will shut off while I'm playing a game, on the web or basically doing anything. What could be wrong? Has anyone else experienced this?

Close All Open Apps... Perform a Reset... You will not lose any Data
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the
http://support.apple.com/kb/ht1430

My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

Is this with the power adaptor that was included with your iPad 2 purchase?
The same power adaptor and USB dock connector cable charges your husband's iPad?
If so, sounds like a hardware problem with the battery or something else. Have you tried powering the iPad off and on and/or a reset which is similar to a computer restart?
If so with no change, make an appointment at an Apple store if there is one nearby.

My iPad just shut off won't turn back on;(

Help! My iPad just shut off wont charge or come back on? Whhaaaaa

Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- %20beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Poor battery life after installing iOS 7.1? Try these simple tips
http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

My Ipad 4 shuts off spontaneously, it is difficult to restart. Before I send it in, I need to delete data. When I hook it up to my computer, I can see what is on the Ipad but I can't restore it, as "find my Ipad" is on. I can't turn it on to shut

My Ipad 4 shuts off spontaneously, it is either impossible or difficult to restart. Before I send it in, I need to delete my data. When I hook it up to my computer, I can see what is on the Ipad, but it won't sync. It did work so-so last night and I installed IOS 8, today it is dead in the water. The "apple" icon constantly turns off and on, but the screen never fully loads. I can't restore my IPad until "find my IPad is off, but like I said, I haven't had an active screen all day so I can't shut it off. Help?

Does the unit not run on the charger alone? (take the battery out and plug it in.)
Try an SMC Reset
http://support.apple.com/kb/ht3964

My ipad keeps shutting off and cannot restart immediately

please help, my ipad keeps shutting off for no reason and will not come back on again unti it is ready. at least 5 times now very frustrating.
any suggestions?

Damien.
First, try to do a full backup—reset—restore of your iPad via iTunes. (a) Plug in and, if it doen't start automatically, run iTunes, (b) back up your iPad, (c) do a total reset, (d) restore this last backup.
If this is enough, just go ahead and do it.
Otherwise, do like me — dummy — and read the excerpt from Apple's KB below:
--- Quote
http://support.apple.com/kb/ht1212
(...) You will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
--- Unquote
If this does not work, (and probably won't, but it's a 5-minute operation), then you should seek hardware assistance. If it's a brand (or almost) new iPad, go back to the shop and they will give you a new one, without much trouble... It use to happen with iPods and exchanging the product was routine in this shutoff—restart issue.
Regards.
g.
Guilherme R Basilio

TS3274 My iPad randomly shuts off

My iPad randomly shuts off. No reason. In middle of games, Facebook, uploading pictures....

Try this:
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).
If that doesn't work then backup and then restore the device as new first (to isolate cause of the issue). Then from backup if necessary.
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766

My ipad will shut off all the way...

I have this problem, where my ipad will shut off (Like when you hold the lock button and slide the arrow thing) this happens randomly, but mostly when using internet applications, like YouTube or multiplayer games. Does anybody know what is happening, or what. I can do to fix this? I already tried going to settings and doing reset all, and it did not work. I also tried shutting off, and starting up again.

I have this problem, where my ipad will shut off (Like when you hold the lock button and slide the arrow thing) this happens randomly, but mostly when using internet applications, like YouTube or multiplayer games. Does anybody know what is happening, or what. I can do to fix this? I already tried going to settings and doing reset all, and it did not work. I also tried shutting off, and starting up again.

The monitor on my macbook is turned off while I was working, I could not in any way to do it again, I could see through the screen off the open pages I was working on, I had to turn off the machine and restart it. and it runs. O.O?

The monitor on my macbook is turned off while I was working, I could not in any way to do it again, I could see through the screen off the open pages I was working on, I had to turn off the machine and restart it. and it runs. WHAT 'success? The report says the console like this: (at approximately 12.30)
No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOneInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOrchestralInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRhythmSectionInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRemixToolsInstruments' found at '/'.
03/05/11 12:08:32 MIDIServer [255] MIDIServer [255] starting; arch = i386
03/05/11 12:34:35 com.apple.launchd [1] *** launchd [1] has started up. ***
03/05/11 12:35:06 com.apple.launchd.peruser.501 [86] (com.apple.ReportCrash) Falling back to default Mach exception handlers. Could not find: com.apple.ReportCrash.Self
03/05/11 12:35:09 com.apple.launchd.peruser.501 [86] (com.apple.Kerberos.renew.plist [110]) Exited with exit code: 1
03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:32 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:36:06 com.apple.WindowServer [64] Tue May 3 12:36:06 MacBook-Pro-17-of-Admin.local WindowServer [64] <error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint () to catch errors logged as They Are.
03/05/11 12:43:39 helpd [160] Response failed Because Listener can not find a port for this QueryID.
03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.
03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.

Do you have backups of all the data on the startup drive? If not, do nothing else until you've backed up that data, if you still can.

I changed a few settings and now cant get the iPad to shut off with the shut off switch and can't back to the settings icon to change it back. Any ideas?

I changed a few settings on my iPad and now cant get the iPad to shut off with the shutoff button and the button to get to all the icons won't let me get back to settings to change the settings back. Can anyone help?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore

Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore

iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

HT201210 Computer Got Shut Off While Restoring iPhone

My computer got shut off while i was restoring my iPhone 3GS, now when i turn it on it wants me to connect to iTunes. When i connect to itunesit says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I can't turn on my iPhone and reset it and when i try to restore on iTunes it says "The iPhone "iPhone" could not be restored. The device cannot be found. i have the latest version of iTunes. My iPhone is IOS 5.1.1. my iPhone is like stuck in a restore loop. please help.!

please iphone guide me how shall i restart my phone

My ipad mini shut off and when I try to start it again it show the battery is not charging. even plugged in it will not turn of

my ipad mini shut off and when I try to start it again it shows the battery needs charging. I have plugged it in and it will not charge. I have tired synching it and nothing happens. It seems to be frozen. any suggestions. FYI it is not a year old yet.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

Ipad frequently shuts off while I'm working

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