Ipad frozen only shows apple logo then tells me to ask support

will not switch on only shows apple logo then ask support

will not switch on only shows apple logo then ask support

Similar Messages

  • My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

    My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • AppleTV 3 only showing Apple logo when connected to very new Panasonic plasma - worked Ok with older Panasonic (2007)

    AppleTV 3 only showing Apple logo when connected to very new Panasonic plasma - worked Ok with older Panasonic (2007) - have reset AppleTV, tried 3 HDMI cables.

    Tried again as you suggested - no luck. Ref sequence below
    A. Pressed menu & down to reset Apple TV
    B after reset & restart pressed menu & up buttons to change resolution. After pressing both buttons for 6 sec, LED starts flashing - released both buttons. TV screen blank. After 20 to 30 sec horizontal lines came on screen remained for 20 sec then screen again went blank. Waited for couple minutes. LED still flashing - pressed Menu button for 2/3 sec  - flashing stopped & LED glows continuously. Screen blank
    C. Reset the unit again by pressing menu & down. When it restarted - while LED was still flashing, got orange color screen with Apple logo in the middle. This screen remained till LED stopped flashing & then screen went blank

  • How can i fix white display only shows apple logo ond loading symbol

    How can i fix white display only shows apple logo ond loading symbol! Pls help me guys!

    shutdown your mac by holding power button. Then Hold CMD+V and press power button now it will start to show some text wait for few minutes and somewhere it will stop post that screenshot

  • I have forgotten my security answer,also my ipod not starting only showing apple logo.

    i have forgotten my security answer,also my ipod not starting only showing apple logo.
    <E-mail Edited by Host>

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions
    For iPod problem
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • IPod: when I turn it on my ipod only show Apple logo

    hello I really new in this forums but I don't be too sure if here is the correct forums to post my question.
    I have a 30GB video iPod, when I turn it on my ipod only show Apple logo, what can I do to fix this problem.
      Windows XP  

    Try this link for computer not recongizing your ipod
    http://docs.info.apple.com/article.html?artnum=61711

  • HT1551 my apple tv is only showing apple logo and the white light keeps flashing what do i do

    my apple tv is only showing apple logo and the white light keep on flashing can anyone help

    You have to restore the device using iTunes
    Apple TV (2nd generation): Restoring your Apple TV
    support.apple.com/kb/HT4367
    You need a micro-usb cable and the ATV must be in DFU mode (Hold down the menu and play button for 7secs)
    Apple TV (1st generation): How to perform a factory restore
    support.apple.com/kb/HT3199 

  • Apple tv 2 starts up and shows apple logo then resets over and over

    apple tv 2 starts up and shows apple logo then resets over and over

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • Iphone seems to be working but only shows apple logo, itunes sees the phone normally, when i restored it appeared successful and itunes tried activating my phone but the screen only shows apple logo nothing else???

    my iphone is detected in itunes as normal, but screen on the phone only shows apple logo??? restored and everything but no difference its weird, it restores successfully and stuff but once done the screen only shows apple logo.. note:while restoring everything goes through as normal on the phone it shows the bar loading etc.. but once complete just stays on apple logo.

    It can take a few minutes to reinitialize, but if it stays on the Apple logo for as much as 10 minutes there is something seriously wrong. Try restoring again, and set up as a new phone rather than installing your backup. If this fixes it you have a corrupt backup. If this doesn't fix it the phone is broken. Or possibly jailbroken.

  • My iphone only show apple logo

    my iphone only show apple logo ,, is any one know what happen and what i do

    Hi omar makram,
    Thanks for visiting Apple Support Communities.
    If your iPhone is only starting up to the Apple logo, see the advice in this article:
    iOS: Not responding or does not turn on
    These steps can help return your iPhone to working order.
    All the best,
    Jeremy

  • Frozen 60gig showing Apple Logo

    60 gig video: Wont turn on to any usuable menu. When its plugged into my G4 iMac it will show just a white Apple logo on the screen and I'm unable to do anything else.
    The iPod does not show up as a disc on the desktop as my other iPods do and it also is not recognized by iTunes.
    Ive tried to use 'disk utility' to erase, but the iPod will not show up in disk utility either.

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod only shows Apple Logo and doesn't start up
    Only the Apple Logo appears on the display when turned on

  • TS1538 Trying to restore ipad 2 itunes recognizes ipad message is "waiting for ipad..."  Ipad only shows apple logo.

    Ipad 2 will not turn or restore. itunes recognizes ipad is in recovery/restore mode and is trying to restore ipad. Itunes has "waiting for ipad..." in the progress bar. Ipad only has apple logo on screen.
    Help!!

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • IPOD Touch only shows apple logo and computer will not recognize IPOD in iTunes or on my Mac.  Cannot restore.

    My IPOD Touch 3G is frozen on the apple logo.  It will allow me to reset it.  The computer no longer will recognize it.  I have tried on several Macs and it seems as though the problem is with the IPOD and not the computer since none of my MACs will recognize it.

    You can try to put it on Recovery mode then restore it..
    Press or Hold the power and home keys 10 seconds.
    Screen goes black, now release the power button
    Make sure you do not release the Home key until
    your iTunes says "We have detected an itouch
    in recovery mode."
    After this its simple all you
    got to do is a simple restore using your iTunes

  • Iphone will not turn on! Shows Apple logo then fades out?

    I have an iphone 3g used, jailbroken. Worked fine till last night, left it in car, woke up this morning and was off. I plug it into car charger and now apple logo went on, then fades out and nothing adter 30 seconds. I went to store and guy said to reboot in itunes. I plug it into my computer and NOTHING! wont detect it or even give the apple screen. I plug it into my car charger, hold home and power button and I get the plug into itunes screen. As soon as i unplug it to connect to laptop itunes, the phone shuts off. Help! My business is on this phone. When it is plugged into i tunes, i just get a faint black screen. I only get apple logo when plugged into car charger.

    Try to force it into recovery mode. Disconnect it from the USB cord. Press and hold the home button while plugging in the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
    Then you can restore your phone: http://support.apple.com/kb/HT1414

  • My 3gs will not switch on it had 70% left in the battery tried charging but no good also tried soft reboot only get apple logo then goes off do i need a new battery?

    my 3gs will not switch on it had 70%power turned off but will not turn on,tried charging no joy tried soft reboot got the apple logo then it went off again,Do ineed a new battery or is it somthing else?

    Hi colin198,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, seethis article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    I hope this information helps ....
    Have a great day!
    - Judy

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