Ipad frozen with pic. of cord and i-tunes logo on screen. cannot access screen
i pad frozen with cord and i-tunes pic. cannot access screen.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
Similar Messages
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my ipod is a older generation...when i turn it on the screen popps up with a usb cord and the itunes logo.which i assume means it needs to be linked...my issue it wont link
What happens when yo connect to computer and restore via iTunes
iTunes: Restoring iOS software -
I phone 4s frozen with a pic of USB and itunes logo on screen will not reset by holding sleep/wake buttons and home button at same time
It is plugged into computer and itunes is not showing that my phone is connected. Apple gave me a website address to fix the problem but it must have not been the correct web address. I'm outside of 90 day window for phone support.
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I phone 4 screen just showing power cord and i tunes logo after doing an update
Tried to do an update on my Iphone 4. Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo. I can't power it off or on. I have tried holding down both buttons but nothing happens.
You need to restore the device.
http://support.apple.com/kb/HT1212 -
My old iPhone 3GS that I had with no service ,I forgot the passcode. I Tried multiple try's and I never figured it out. I even tried the passcode that was right when i remembered.
So now it is on a screen with a UBS cord and a iTunes logo on it and will not go away . I tried every thing. I love this phone because is and iPod to me.
PLEASE HELP!!!!!!!Connect it to the computer you usually sync with and use
iTunes on that computer to restore the iPhone. You will need
to have a sim in the iPhone for the restore to complete. The sim
does not have to be from an active account, but it does have to
be from the wireless provider the iPhone is locked to - if it is locked. -
I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?
Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple -
I tried to install iso 8.1 on my ipad 3 and it is now frozen with a power cord icon pointing to a itunes icon. What can I do ?
You will need to connect your ipad to itunes and it should take you through a restore process is you have trouble you may have to enter recovery mode see here:
If you can't update or restore your iPhone, iPad, or iPod touch -
I tried to download itunes to phone. Recieved message of unsuccess of download. Noe iphone frozen with pic of itunes logo and usb port icon.
if it does not let you restore plug in to youre computer or mac and hold down both home and power button until the computer says found restore for iphone and restore
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Ipad frozen with itunes logo. reset did not work. reinstall itunes on win xp did not work
ipad frozen with itunes logo displayed. Tried reset both ways. reinstalled itunes on Win XP all without success. Any hint?
ThanksHave you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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I Turn on my Ipad and all it will do is show a usb cord and the Itunes logo and it won't go away
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
my ipod touch is not responding when i plugged it in even with a different cord and restarting my computer and i am using my moms itunes that she has had for a long time and so i cant uninstall itunes.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an iPad 2 with iOS 5.1 and iBooks version 2.1.1. I have 64GB of storage, 80% is used. iBooks is using 250MB of storage. I have a large number of PDF files in my iBooks library. At this time I can not add another book or PDF file to my library. When I try to move a PDF file to iBooks the system works for a while...sometimes the file appears and than disappears....sometimes the file never appears. Is ther some limit to the number of books or total storage used in IBooks? Thanks....
Hi jybravo70,
Welcome to the Apple Support Communities!
It sounds like you may be experiencing issues on your non iOS 8 devices because iOS 8 is required to set up or join a Family Sharing group.
The following information is located in the print at the bottom of the article.
Apple - iCloud - Family Sharing
Family Sharing requires a personal Apple ID signed in to iCloud and iTunes. Music, movies, TV shows, and books can be downloaded on up to 10 devices per account, five of which can be computers. iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality. Not all content is eligible for Family Sharing.
Have a great day,
Joe -
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
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What is the problem when all you get is a picture of a charging cord and the itunes logo? I tried hooking up to my computer and itunes and it said I could not download the new software while it was in recovery mode but it won't let me do anything else. Any ideas?
I hope you have a backup if you don't want to lose your iPad contents. You have to restore the iPad now using iTunes on your computer. That's what the message on the screen means.
Take a look at this.
http://support.apple.com/kb/ht1808
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