IPad Gen 1 Movie Rental problems

When I try to rent a movie from my iPad Gen 1, the rent and purchase icon are not lit up, and will therefore not allow me to rent or purchase. When I go to iTunes through my PC, the icons are fine, and I can rent it. But I haven't been able to transfer from my PC to the iPad, so that's not going to work. Are some movies unavailable to download to an iPad Gen 1?

This article indicates your iPad should be able to view all your rentals:
iTunes Store: Movie rental frequently asked questions (FAQ)
So the issue is likely with either your Apple ID not being the same on your iPad as it is on your PC's iTunes, or your not having the most current software (iOS 5.1.1 on your iPad, and iTunes 11.0.4 on your computer).

Similar Messages

  • IPhone movie rental problems

    I rented a movie on my iPhone yesterday. This morning I connected my iPhone to my laptop and it synced with iTunes. When I did that it automatically removed the movie rental from my iPhone and has added it to 'Movies' (not rented movies) in iTunes. However, it will neither play in iTunes nor let me transfer it to the iPhone.
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    I have the same problem and I am pretty steamed about it right now.
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  • Movie Rental Problems

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    UK does not have movie rentals.
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  • IStore Movie Rental Problem

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    A friend of mine has the exact same problem, but on a Mac. He can download and play music and TV shows from the iTunes Store, but when he completes a movie rental download, he gets no sound/image at all. Apple simply told him to uninstall iTunes and QuickTime altogether and reinstall them. He chose a refund instead because he did not want to risk thrashing his iTunes library in the process simply to watch a movie.
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  • HT1725 Movie Rental Problem

    I have rented a movie from my 5th generation iPod and my internet got turned off during the download,  now the movie will not download. In my rental movies the rental is shown as being grey'd out. When I try opening it there is a prompt "You have already rented this but it has not been downloaded - Go to downloads to manage your downloads", but when I do the rental is not showing up at all. It becomes an endless loop and I am very frustrated! Any help would be appreciated?

    I'd report the problem to the iTunes Store. 
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  • Movie rental problem

    Hi,
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    this happened to me also. when you download them, make sure it is done downloading. let me explain my situation:
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    afterwards, they gave me another 24 hours to watch my show . i was very satisfied!
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    i hope this helps. tell apple support about it and im sure they will take care for you!
    good luck!!!!

  • HT1657 Movie Rental Problems

    I have rented a movie (monsters univeristy tonight)...we started to watch, it then accidenlty hit the menu button instead of pause.  Now it will not allow us to watch it...says it is downloading and i have purchased and go to settings/itunes/rental to download.  I select but the apple icon is not downloading anything.
    We have turned off apple TV etc...but no luck with getting the movie back.

    Hello hooliagoolia
    If you were unable to watch your rental, then report the issue to the iTunes Store. Because of the time constraints on rentals, you are probably outside of the period to get it back.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • HT1933 Movie rental problem

    Hi, I rented 2 movies. They are in the films app but are greyed out. Also under the rental section is a movie I watched weeks ago but still there.
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    Thanks in advance for any help.

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple. You don't get a refund for not liking a film.

  • IPad gen #1 reset/update problem.

    My iPad just hang and want to be reset/reloaded.
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    Best Regards
    iPad user in Sweden.

    MRLINDELL-
    See if rebooting the iPad will help.  Hold both the Home and Sleep buttons for several seconds until the Apple logo appears.  Ignore the "Slide to power off" arrow.  It will take a minute or two for the iPad to restart.
    Fred

  • IPhone Movie Rental problem on iPhone 4

    So I rented the HD version of Avatar ($4.99) and it just won't download to my iPhone. When I "tap to retry," it just takes me back to "Download error, Tap to retry" message again. Also, I have perfect wifi going on in my house. Anyone have any ideas or solutions?

    I'm anxious for a solution as well. I have tried all kinds of "tricks" (which there shouldn't have to be any at this point) suggested here for other models of iPhone, I've tried transferring to iTunes then back again, deleting files off iPhone and trying downloads again, etc. There is no pause button that comes up for me to hit (as suggested in another thread), either. I am afraid that because I was only given the option on my iPhone to rent HD movies that I will lose them because they are not able to be transferred to iTunes. It is too bad the iTunes store doesn't give you the automatic option to rent either HD or standard when you buy it. And the HD icon is faint gray on the right of the screen so you do not see it on a tiny little phone screen. I think I've just wasted $15 bucks.

  • HT1657 Why are movie rentals not allowed to move to other devices

    I am a new iPad and apple tv user.  So let me get this straight.  I rent a movie from my pc, I can move it to my iPad or apple tv.  But if I rent it from my apple tv or my iPad I can not move or share it thru iCloud with any of my other devices.  Is this all true and is there a work around for it?
    Frank71hd

    iTunes Store: Viewing and downloading HD content on iPad - http://support.apple.com/kb/HT4095 > Movie Rentals on iPad >     *Movies rented on iPad cannot be transferred to other devices and can only be viewed on iPad.
    iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657

  • Some movie rentals i can transfer from ipad but most not! Whats the problem? They are all SD.

    Some movie rentals i can transfer from ipad but most not! Whats the problem? They are all SD. Some are watched others not. It just seems to be a fluke sometimes that they show up in the rented movies when i sync. And bought movies I always have to manually transfer to my computer!

    How did you rent them ? From http://support.apple.com/kb/HT1657 :
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

  • HT4095 Once I download a movie rental to my gen 3 iPad, where does it go? Where do I go to view it?

    Once I download a movie rental, where does it go? Where do I view it?

    In the Videos App

  • Movie rental plays on atv3 only through airplay from ipad

    In ATV 3 downloaded rental movie disappears from line up of rented, purchased etc. I can download rental movie on to the ipad 4th gen and iarplay the movie on atv 3 only. I get a message on atv3 to go to settings and downloads but there is no "download" section in the settings for ATV 3. If I select the "check for rentals" I am told no rentals are present.
    Basically, I can't play my movie rental through through atv3 but have to relay on my ipad to airplay it to atv 3. Help!

    I have spent 2 hrs. searching this forum and others for a solution to this problem. I have the same problem - I have an iPad 2, brand new ATV. We don't have fast Internet at home (can't stream video), so I rented a couple of movies from iTunes onto my iPad. I have a DLink router running (with no Internet connected) - the ATV and iPad are both on that network. When I mirror the iPad, the ATV says (on the TV) - it can't show it (I can't remember the precise message). Tried two movies - same result.
    I know you can't move a rented movie you downloaded onto an iPad to your computer. But it seems like you should be able to watch a movie rental from your iPad to your TV via ATV. Is that not the case?
    Wow ....

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