IPad Gen 1 Not detected in iTunes or Computer

Yesterday I purchased an iPad Gen 1 running iOS 5.1.1 (Model: A1337
Upon plugging it into my laptop running Windows 8.1, it was never detected either in my computer or in iTunes
I am running the latest version of iTunes 12, and my laptop is running Windows 8.1 with all of the required and optional updates.
Steps I have undertaken:
Restarting my iPad
Restarting my Computer
Swapping the USB cable (tried 3 of my cables and they work fine with my iPhone 4S running 7.0.1)
Tried connecting into the other USB ports
Uninstalling and Reinstalling iTunes
Tried connecting my iPad to another two computers (One Windows 7, one windows 8)
I have tried ALL of the steps outlined HERE: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
I have tried using msconfig and running iTunes in Safe Mode
I have tried Restarting, and starting the Apple Services, Bonjour Service etc
I have deleted iTunes, Bonjour, iCloud, and all Apple related folders (in Program data) and emptying the Recycle Bin
Things of Note:
My iPad does not appear in Device manager in ANY category (not even as an unknown device), so Updating Device Drivers is not an option
Any help would be appreciated

Bump

Similar Messages

  • HT201413 ipod nano 7th gen is not recognised by itunes or computer despite re-installing itunes and the ipod itself

    Very frustrated, ipod nano suddenly no longer recognised by itunes or computer, can anyone help?

    Hello there, bradfordfan.
    The following Knowledge Base article provides some great information for troubleshooting your issue:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My ipod touch 3rd gen is not detected in itunes

    When my itunes updated to 10.5 version it hasn't detected my ipod..at first i can see it synching but after a while it disappeared.it's my first time to have this bug on my ipod..and i was worried because i could no longer update my ipod touch using the itunes..i already check the trouble shoot for ipod touch but to my disappointment it was no use...still same problem...i want this prob fix as soon as possible..pls help...

    http://support.apple.com/kb/TS1538
    And for the disabled iPod:
    http://support.apple.com/kb/HT1808

  • 5th Gen Ipod Not recognised by itunes or computer

    I have done all of the things recommended by apple e.g. reset ipod, toggle the hold switch and nothing has worked. It seems that it maybe my computer thats the problem as the ipod connected and loaded songs on my Dads computer and his is the same as mine. I rang apple and wiped everything ipod related off my computer and redid eveything but it still dosn't work.
    Soooo I Ran an ipod diagnostic test and this came up:
    The iPod Service Logging Information:
    [SERVICE: 0xD28,01:22:37 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Wed Nov 01 01:22:37 2006)
    [SERVICE: 0xD28,01:22:37 INFO] ##### iPodService starting as a service, version: 7.0.2.16
    [SERVICE: 0xD9C,01:22:39 INFO] Got signaled to go ahead... Starting device manager!
    [SERVICE: 0xDCC,01:22:39 INFO] Listener Window created
    [SERVICE: 0xDCC,01:22:57 INFO] [DevNodesChanged]
    [SERVICE: 0xDCC,01:23:34 INFO] [DevNodesChanged]
    [SERVICE: 0xDCC,01:23:34 INFO] [DevNodesChanged]
    I don't know what that means but it's my only lead and I can't say that down the phone! anyone help please before I smash the thing.

    Hello there, bradfordfan.
    The following Knowledge Base article provides some great information for troubleshooting your issue:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?

    My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?

    but could not identified properly
    Please clairify.
    charging for a week and still hasn't come to a full charged
    Sounds like you need a new battery.  Take the iPod Nano to an Apple store or an AASP.  Whichever is more convenient for you.
    iPod Repair Pricing

  • Ipad and Iphone will not detect via Itunes

    Ok here is the issue,
    I have IPhone 4 Verizon and Ipad 2 3g Verizon.
    My Ipad2 screen broke and I received a warranty  Ipad 2 but my Dellinspiron with the Intel 3400 chip will not detect on iTunes.
    Windows 7 see it and I can pull photos off. I worked with Apple onissue and at store with 10 reps. my old I pad detects just fine and my IPhone but any other
    IPhone or I pad will not detect. I have tried and wiped ITunes, QuickTimeect ect and even went into registry and deleted all files and still same issue.
       It’s boiling down to the Intel chip 3200 and its almost lookingfor a certain IPhone or I pad and will not detect any other but original phoneor pad.
    If anyone is experiencing a similar issue let me know. I have been allthe way up the ladder at both apple and dell and still the issue looms.
    Thanks
    Phil
    If any other info is needed let me know. I have both the diagnostic test for my laptop and itunes.
    I can post diagnostic from CPU if needed.

    This is reported quite often.. more often the iphone than the ipad.
    Reset the TC and do the setup again. This time setup wireless manually.. use no spaces and only alphanumeric characters in any name and password.. TC name, wireless name, wireless password tc password if you set one.
    Set wireless to manual not auto, and give 5ghz a different name.
    Set channels.. this is the important part for iphone as it can only use 2.4ghz.. so set channel 1, 6, 11 in turn. These are the only non-overlapping channels.
    Set wpa2 security.
    You should be able to get the iphone to connect.. if not remove the security until you do and try again.

  • Ipad not detected in iTunes

    My iPad Air (iOS 8.1.3) is not detected in Itunes (12.1.0.71) on Windows 8.1 after the update of both iTunes and iPad Air to the latest version... What do I do now?

    Greetings LutzelJay, 
    Thanks for visiting Apple Support Communities. 
    If iTunes is not recognizing your iPad Air, try the troubleshooting steps in this article:
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Best Regards,
    Jeremy 

  • IPad does not detected by iTunes on Updated Windows 7

    Hi All,
    Since i updated my MS Windows 7 with the latest patches, my iPad can not detected by iTunes on my PC.
    The USB ports on my PC were fine, the peripheral (eksternal HDD; USB Flash disk; Printer) still working fine.
    The USB sinc cable data is also working fine when i charge the iPad directly from wall mounth port.
    Do you have a same experience?
    Please advise....
    Thanks and regards

    Folks,
    I had this problem with my PC (windows 7, 64-bit) and my iPad. After messing with it for a long time, I finally found the answer (bad USB driver). The following two step process should help resolve these kinds of problems more quickly.
    The first step is to verify that the iPad (or iPhone) is really connected to your computer. This can be (really) checked using a program called USBDeview. You can get this (very small) program from http://download.cnet.com/USBDeview/3000-2094_4-10614190.html or http://www.nirsoft.net/utils/usb_devices_view.html. Don't worry, it's not Spyware or Malware.
    Just run the program and sort on the 'Connected' column. If your iPad or iPhone doesn't show up as Yes (under 'Connected') then your iDevice is not properly connected to your computer. Could be a cable problem. Could be an iDevice problem. Could be a USB hub problem. Note that your iDevice might be listed as what it is (iPad or iPhone) or it might be listed as 'Apple Mobile Device USB Driver' in the 'Description' column.
    Apple has a number of ideas to resolve this sort of basic connectivity issue, including switching USB ports, resetting your iDevice, rebooting your iDevice, rebooting your computer, etc. You will need to try them until your iDevice shows up in USBDeview as 'Yes' under Connected.
    If you iDevice shows up as 'Yes' under connected, it should also be visible in the Device Manager (found in the Windows 7 Control Panel under Hardware and Sound). You might find it under Portable Devices or it might be under Universal Serial Bus controllers.
    The iDevice may or may not show up in the Windows Explorer. On some machines it does, on others it does not. Why is not clear.
    If the Idevice is properly known to Windows and iTunes can't see it, then any number of other things could be wrong. Apple has a list. See the very useful page over at http://support.apple.com/kb/TS1538. Testing shows that the Apple Mobile Device service must be running. Check this using Task Manager (started by right clicking the taskbar). Note that the iPod service and the iphlpsvc service must also be running. These services have different names under the Processes table versus the Services tab of Task Manager.
    AppleMobileDeviceService.exe - Apple Mobile Device
    iPodService.exe                     - iPod Service
    ItunesHelper.exe                    - iphlpsvc
    Step 4 of http://support.apple.com/kb/TS1538 checks if the Apple Mobile Device USB is installed. This is essential and a common source of problems. In at least some cases, Windows will install the 'MTP USB' driver. Indeed, Windows will reinstall this driver if you uninstall it. The MTP USB driver is essentially a Windows bug (possibly caused by Microsoft). You MUST replace the MTP USB driver with the Apple Mobile Device USB Driver. Step 4 explains how to do this. Note that you MUST use the 'Have Disk' approach. Otherwise, Windows will just reinstall the invalid MTP driver.
    The Apple doc indicates that you can find the correct driver at C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. Perhaps this is correct on some systems. You may find the correct driver in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    iTunes could make this a lot easier by checking if the iDevice is known to Windows (what USBDevier does) and if the Apple Mobile Device USB driver is properly installed for the iDevice. Sadly it doesn't perform either check. Note that iTunes does if some of the related services (see above) are actually running.

  • Ipad not detected by itunes

    Ipad not detected by itunes...clues to why?

    Sometimes all that it takes is to quit iTunes, restart your computer and reset your iPad. Maybe try switching USB ports as well.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button.
    Sometimes, it isn't quite that easy and that is why these kb articles may come in handy.
    iOS: Device not recognized in iTunes for Windows - Support - Apple
    iOS: Device not recognized in iTunes for Mac OS X - Support - Apple

  • IPad 3G no longer detected by iTunes (Win Vista), only charging when battery V. Low

    This appears to be a software issue: my iPad 3G (32GB) is not detected by iTunes (yet my iPhone is), nor by Windows Vista.  Furthermore, it does not charge from the wall charger until it shuts down in low battery, and only charges to 2%, after which it switches on again.  Tried switching off and charging, which only causes it to switch back on again.  Also tried cold resetting, but problem persists.  Was working fine previously, no updates, additions or subtractions were made to either PC OS, iPad or iTunes immediately before problem started... and there doesn't seem to be any mention of this on the internets (including this forum).  Any suggestions? 

    Soft boot, hold down top button and middle bottom button at the same time, with the iPhone connected to your computer and iTunes will recognize the phone on reboot.

  • Ipod nano 1st gen is not recognized in itunes 10

    I updated my computer system to leopard 10.5.8 as well as the latest itunes 10. I bought a new ipod nano 6th gen, and it syncs and works fine. The problem I have is my old Ipod. It is detected by my power mac on the desktop only the icon it has is a folder, and when I open it is in blank. I open Itunes 10 and it doesn't appear. And I tried to follow the instructions on apple support, tried all ports, tried reseting the ipod, and it is still not showing up on itunes. Can someone help me with this please?
    Also, a white line showed up on the screen, does that mean the screen is broken? I can still see everything going on normally on the ipod but not where the line comes up (middle of the screen).

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • IPod not playing songs/ not detected in iTunes!

    Okay. I've been searching for days in forums, etc for a solution to no avail.
    I have a 4GB ipod nano 3rd gen.
    I run Windows Vista. I updated my iTunes to version 8 and plugged in my iPod to charge it. First time charging the iPod in this computer running Vista. Every other time I would charge in my other computer running XP.
    When I connected the iPod I recieved the message saying the iPod may have disc problems. I cancelled the message. I recieved a message asking if I would like to sync the songs to or from the iPod. I chose to sync the songs from my iPod onto my computer (again, first time using this Vista computer).
    After syncing the songs onto my Vista computer I noticed it had not synced all the songs. I ejected the iPod. Plugged it back in. This time when the message prompted about the disc needing repair I chose yes.
    My iPod was not detected by iTunes, and has not been from that point on. Furthermore, I cannot play songs from my iPod. I can power it on, scroll through songs, etc, but when I choose a song to play it either flashes the album cover then that screen goes away right away, or it freezes for about ten seconds, in which time if I circle the wheel I hear my click volume going up and down but nothing on screen is happening at all. Another weird thing is I can load the Quiz Show game that plays clips of music and has you guess what they are, but when I play the game now it's just the Quiz Show music the whole time and none of my songs will play.
    This is really weird and I don't know why no one has posted a solution on any websites yet. I have read so many differrent threads on so many differrent websites, but no one can answer my question.
    APPLE I CHALLENGE YOU!!! HELP MEH

    What format are these certain track encoded in (AAC, MP3, etc.)?  Have you worked through each of the suggestions in this article related to your issue?
    Troubleshooting songs that skip on iPod
    B-rock

  • I just got an ipod touch but it will not sync to itunes. my itunes will not detect it. but my computer does. what do i do???

    i just got an ipod touch but it will not sync to itunes. my itunes will not detect it. but my computer does. what do i do???

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Iphone 4s not detecting in iTunes after ios 7.1.2 upate

    My iphone 4s not detecting in iTunes after ios 7.1.2 update, please help
    regs
    sk

    Can you try to connect to another computer?
    DFU mode would be the last thing to try before contacting Apple Support or visiting an Authorized Apple Service Provider or Apple Store.
    iPhone - Contact Support - Apple Support
    iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues

  • My Apple TV (1st Gen) will not synch with iTunes on my Laptop

    I've been trying to do this for a while, it shouldn't be too difficult i think.
    All i want to do is synch all the content on my laptop with my Apple TV (and vice versa) so all the content including photos and home videos is the same on both my Apple TV and my laptop.
    Some points:
    There's enough hard drive space on both
    I'm using Windows 7 ultimate on my laptop
    The correct port exceptions have been added to Windows Firewall
    I have purchases on both my laptop and Apple TV from the iTunes store
    We're using a wireless network and it while it's possible to get them both cable wired, it would be a pain
    Home networking is set up in iTunes on my laptop
    I've set up my Apple TV to synch (not stream) with my account on my laptop
    Both iTunes and Apple TV are up to date with their downloads
    I think that's it - am i missing anything, or should this now just work?
    Cheers
    David

    As per the question, really...
    "My Apple TV (1st Gen) will not synch with iTunes on my Laptop"
    There's no error messages
    Only the films i've bought on my AppleTV appear on my AppleTV
    It's been synching for over 4 hours and hasnt got past the first film and the progress bar is not moving
    David

Maybe you are looking for

  • Filter and Sort Options???

    Is there a way to Sort or Filter only the RAW files in a Library folder that have had adjustments made to them in the Develop Module?   Not by date, key words or flags etc.  Only develop adjustments. Thanks Mark

  • How to change the Table name during the Run Time

    Hi I have to generate a Oracle Developer/2000 report. The input paramater is Vendor ( Ex:- Aetna,Cigna,BCBS...) If the input paramater is Aetna then the table report should use is Aetna_Emp_Data or If the input is Cigna then The table is Cigna_Emp_Da

  • How to unassign query from a role

    Hi All, I have wrongly published a query in a role through query designer 2 times. Can you pls suggest how to unassign the query from that role, Your quick response will be appreciated. Thanks in advance, Sananda

  • Database connection with jsp?

    any database (access preferred)

  • I am stuck after having agreed to the licers agreement.

    I cannot continue to the next step/page. I have never used my apple id in Appstore before and because I´ve never done that I come to a page where I have to confirm the licers agreement. I have marked that box to agree to this but after that I can´t c