Ipad hangs during backup

Hello,
I have both an iPhone and iPad-1. Both running the latest OS (4.3.3)
The IPhone will synch with my PC (windows 7 - iTunes 10.2.2) without any issue.
The iPad, however, stops at about the 85% mark.
I can cancel the synch on the IPad, but iTunes is still continuing to Synch.
I have tried re-stting the iPad, and re-starting the PC, all to no avail.
Thanks for any help.
Tony

I realize that there are multiple problems that are causing the hang up.  But here is what i found out:
I noticed that there was a process that was taking  up 50% of the CPU.  When i would load ITunes to sync it would go to 100%, therefore locking up the sync in the beginnign to middle of the backup phase.  When i looked at Task manage and selected all users i noticed that the system was running AppleMobileDevice.exe and it was using 50% of CPU (nothing else loaded).  Somehow when i upgraded to the new version of itunes to be able to sync my new ipad, something must of happened to cause this.  I called Apple support and at first they said i would need to uninstall all the itunes programs.  But then they mentioned that they have seen a quick fix with a Winsock reset that has fixed the issue. 
They transfered me to a senior technical support person and she walked me through the reset.  It was as simple as going to the command prompt and typing "NET WINSOCK RESET" (then reboot) and it completed resolved the issue of the sync process locking up in the backup stage for me. The tech person mentioned that if you get the error “remount LSP” say no.
You might want to call them and mention the winsock issue and have them walk you through it.  I may not have remembered the command 100% correctly.
I would highly recommend that you check the CPU usage when you feel that you are locked up and see if you are at the 100% level.  This is probably why i see a lot of notes on dicussion boards that it is taking hours to go through the sync process.... Hope this helps... 

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