IPad has blank or black screen

My iPad has blank or black screen. Also not turning on. What should I do now ?

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Similar Messages

  • Dear apple management,  I have purchased I pad mini e few days ago. I need help as follows:  (1) Camera: i did take a few photos but something has gone wrong. As i press the camera icon, I get a blank dark black screen. What do you think has gone wrong ?

    Dear apple management, apple support communities
    I have purchased I pad mini e few days ago. I need help as follows:
    (1) Camera: i did take a few photos but something has gone wrong. As i press the camera icon, I get a blank dark black screen. What do you think has gone wrong ? HELP URGENTLY REQUIRED.
    (2) How do i sync my pc  with I pad mini?
    (3)i can read on i pad mini  file made in microsoft excel but all numbers are very different from the original document. What is the solutuon?
    Dr Uma S Nayak
    <Personal Information Edited by Host>

    You are talking to fellow users on these forums, not iTunes Support or Apple - I've asked the hosts to remove your phone number from your post.
    For the Camera app, try closing it via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the iPad's screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    In terms of syncing, you will need iTunes on your computer - if you haven't already downloaded it then you can do so from here : http://www.apple.com/itunes/download/
    You can conncet the iPad to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar on iTunes 11 on a PC via control-S), and use the tabs on the right-hand side of the iTunes screen to sycn your content to the iPad.
    Syncing music : http://support.apple.com/kb/HT1351
    Syncing apps : http://support.apple.com/kb/PH12315
    If you haven't yet synced your iPad to your computer you may also find this page useful : https://discussions.apple.com/docs/DOC-3141
    For the excel file, what app are you viewing/editing it in ? If the values are different then it may be that the app that you are using doesn't support all the formulas that are being used in the spreadsheet. Apps that 'support' excel documents include Apple's Numbers app, and from third-parties apps such as Documents To Go ('premium' version) and QuickOffice Pro HD.

  • Has anyone had Ipad air go completely black screen?  And now won't even turn on.

    Has anyone had Ipad air go completely black screen and you can't even turn it back on?

    Yeah try power and home button for several seconds.

  • My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

    my  new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
    Appreciate responding as soon as possible.

    No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
    To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
    This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process.

  • My iPad has locked so the screen doesn't rotate!? How do I un lock it?

    My iPad has locked so the screen doesn't rotate!? How do I un lock it?

    when you flipped the switch did the roation icon appear in the middle of the screen for a moment?
    one thing you can also try is...
    Try doing a hard reboot
    1. hold the power and home buttons down
    2. you will see the "swipe to turn off" screen come up... KEEP HOLDING THE BUTTONS
    3. The screen will go black (turn off)... KEEP HOLDING THE BUTTONS
    4. A white Apple logo will appear on the screen, now you can release the buttons. Let the iDevice boot... should only take a couple minutes.

  • My iPad has lines though the screen is it broken or what is it, My iPad has lines though the screen is it broken or what is it

    My iPad has lines though the screen is it broken or what is it, My iPad has lines though the screen is it broken or what is it.

    If you mean physical lines, it is broken.  If you mean the display shows lines in the images, it may be...do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.  If the lines are still there ake it to an Apple store genius bar to be checked by the techs.

  • Ipad 2 responding, but black screen.

    ipad 2 responding, but black screen.

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • IPad 2 dimly lit black screen

    iPad 2 screen won't turn on. It only shows a dimly lit black screen when I open my smart cover or press the lock button. It still works and charges, but the screen remains black. I know it still works because it still makes the charging noise and the lock noise.
    I've charged it fully and I've also tried to restart it by holding the lock button and home button. It restarts but I cannot see the apple symbol because of the black screen.

    Hi Kayleah,
    If you are having an issue with a dim screen on your iPad, you may want to check to see that the brightness has not been set low. See this article for how to adjust it -
    Change the brightness setting in iOS - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Ipad has white apple on screen

    the ipad has a blank, frozen screen with just the apple on it.  it won't turn off - i have held the two buttons down together and the apple just keeps reappearing...  also, when i plug it into the computer, nothing happens.  is this a lost cause??  should i let the battery die?  is this fixable or do i have to go to the apple store?

    this is for my ipad, not ipod touch.

  • Mid-2010 macbook pro has started having "black screens"

    apple store diagnosed as "software failure".  they wiped it clean & gave me instructions to reinstall/restore from backup at home.  successfully reinstalled but another black screen after about an hour. 
    i am NOT a computer person so i need kindergarten language/instructions/suggestions (fitting, as i was a kinder teacher).  i am a 6 hour roundtrip to the apple store, living in a rural town after 35+ years of living in an area of 6 million with MANY apple stores close by. 
    has this happened to anyone else & if so, can you tell me how you corrected it?  again, VERY elementary language please!
    thank you!
    p.s.  i have since upgraded to OS X 10.9.2 & while it's listed that i have vmware fusion (i do), i don't use it...

    You may have the mid-2010 problem. There's an issue with the graphics module on that machine. There was a program in place to replace the motherboard within 3 years of purchase, but you're probably outside of that. Some folks have supposedly gotten theirs changed outside of that period, so you can try. There's a very specific test Apple has for this called the VST, which should detect the problem. I don't think all the Genius Bar folks are aware of this issue, so it's best to ask for it specifically. Take along a copy of your kernel panic report if you're getting one.
    http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
    What you can do to use it is download gfxstatus from http://gfx.io and force the graphics to Intel. That will lessen the panics at the expense of graphics speed.
    You may be eligible for a depot repair, which is a flat rate of about $310. Ask at the Genius Bar.

  • When I hit video app on my ipad I get a black screen

    I've purchased some children's 'TV series' cartoons for my iPad 2 which were fine to begin with, but now I just get a black screen when I press the 'video' app and cannot play anything. The videos will play if I go into them through the Itunes Store App, hit 'purchased', TV Series and then the play button, but not otherwise. The videos I've made in picture gallery play fine, it's just that I can't access anything through the App.

    Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
    If that doesn't work then try closing the Videos app completely : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Odd "Blank" or "black" screen in apps

    I play galaxy online 2.  go2.igg.com
    Because I don't like crashes, I like to play on Firefox 3.6.6 with Flash 10.1.
    At any rate, I did some install and reinstall work for Flash to figure out which version worked best.  So I did multiple installs / uninstalls using Adobe's uninstall special program. 
    And it all ran beautifully with Multifox.
    About a week ago, Mozilla decided to update to Firefox 13 without prompting me.  (oops... forgot to change that setting.) 
    Now, the go2 app simply displays as a blank or black box.  Which is fascinating.  You have to click to log in (integrates with facebook)... and the little pop up comes up as normal.  But the display remains simply dark. 
    This occurs in Mozilla and IE regardless of Flash version. 
    I have tried
    (1) deleting
    %apps%/Adobe/Flash
    %apps%/Macromedia/Flash
    %apps%/Mozilla/Profiles
    (2) updating my video drivers
    (3) turning off hardware acceleration
    (4) increasing the download space for the app to 10MB in flash settings.
    (5) uninstalling/reinstalling flash and mozilla / various version permutations
    Any ideas on what I could try short of a reinstall?
    Running XP/SP3 2 meg ram 9800 GT video card.
    Thanks

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
     Cheers, Tom

  • My ipad has gone to black and not turning on

    my ipad was working ok. then screen when black with red and blue lines now unable to do anything can anyone help

    Troubleshooting: My computer won't turn on
    BTW, this is the Mac Pro desktop forum

  • Blank and black screens

    Hi
    3 people have each sent me a different quicktime file today. Two of them had a white screen, one had a black screen. All had audio and all had picture at the sender end.
    I thought it must have been a sender's permissions issue for the first video, but when the other two came in with similar problems I now think it must be something at my end. Though I have no idea what. Can anyone help please?
    many thanks
    Caroline
    ps my QT is 7.5.5 - the latest free version

    I too am having the same problem... as requested QuickTimeKirk loads of info for your diagnosis!
    Please Please Help! Am I the only person who continues to have trouble with Quicktime. I edit in FCP 6.0.5 and often deliver films as .mov or other codecs such as .flv which often means exporting as .mov as a first step. Working with three Macs (as detailed below), cutting on Powermac, running codec on G4 to free up Powermac and taking .mov films to show clients on the Intel MacBook or sending disks with .mov or mpeg files. So often I end up not being able to show the films, or worse the client is sitting in their office wondering why it looks like I have sent a disk with nothing on! (there was stuff on it). The most common problem being sound but no picture, either a white, or just recently a black screen! I do get the the ‘Unsupported Codec’ - ‘Missing Component’ error and end up on the useless component page at Apple. I have not once installed anything on that page that has helped fix a problem!
    The bizarre problem is I can play any of the Quicktime films on both G4 and Powermac but not on Intel MacBook???? G4 doesn’t have FCP so as with MacBook icons default to Quicktime icons but as would make sense icons on the Powermac which is FCP installed show as FCP icons.
    I have tried opening the FCP .mov films in Quicktime (buy the way Quicktime Pro 7.6 (472) is installed on all three machines) and exporting as Quicktime movies hoping it removes any FCP data or codec information, but this doesn’t work either? The film will still not play on the MacBook.
    This problem seems to happen around upgrades..? is this a red herring? Is anyone else getting really VERY frustrated by the ongoing flaky Quicktime behaviour. I have to use Apples codec because I use FCP professionally but it often makes me look like an amateur. I’ll try any possible fixes anyone has. Thanks very much in advance!
    INFO for the quicktime film I have been having this latest problem with;
    Format - Apple HDV 1080i50, 1440x1080, (1888x1062), Millions, 16-bit integer, (Big Endian), Stereo, 48.000 khz
    FPS - 25
    Data Size - 1.01 gb
    Data Rate - 26.55 mbits/s
    Normal size - 1920x1080
    G4 Powermac (Duel - non intel), OS10.5.6, 1.25ghz, 1.25gb memory, Quicktime Pro 7.6 (472), FCP 6.0.5, Plugin Perian 1.1.3
    G4, OS10.4.11, 800mhz, 1gb memory, Quicktime Pro 7.6 (472), Plugin DivX, Plugin Flip4Mac
    MacBook Intel Duo, OS10.5.6, 1.83ghz, 1gb memory, Quicktime Pro 7.6 (472), Plugin Perian 1.1.3, Plugin DivX
    If you’ve go this far you’ve read all this info, thanks for your time and I hope you can help.

  • Cinema display has lit on, black screen

    Hi everyone-
    I have been searching the forums on a fix to the issue I am having. I am currently using a 17" MacBook pro (2006) and have a 22" apple LCD cinema display (from 2002) as my primary display. I use both at the same time. I have never had an issue with either and originally bought my display brand new in '02. Just yesterday as I got back to my desk, I tried to wake my system up, with the MacBook pro running fine and the 22" keeping the black screen. The light stays on underneath however. After shutting down, restarting, unplugging, etc the screen would not work the way it normally does. Every once in a while the screen would turn on, but was dark. When the screen is black, the light underneath is bright. When the screen would display, the light was faint. It would go back and forth between on and dull and completely black. The light continues to stay on when connected to a power source.  It turns off when disconnected from power, and no matter how long I wait to plug it back in the light turns back on.
    Thanks everyone for your help!

    That's what I thought the situation was. 
    With the 22" "out" and as your primary screen how are you able to run since the menu bar would be on the screen you cannot see?
    I think, for the moment, you need to make your MBP your primary.  Hopefully if you disconnect the external 22" (may have to reboot) your MBP should become the primary.  Then go into the Displays system preferences and make sure it is the primary with the Arrangement tab (move the little menu bar on to your MBP screen in Arrangement). 
    Now, at least you can control the Displays prefs for both monitors.  If you reconnect the 22" (again may have to reboot) click detect displays and gather windows to get the Displays prefs for the blacked out 22" on to your main monitor (which is now your MBP). 
    Check the resolution and refresh rate.  If they are ok then again I still think there is something wrong with the 22".  But it couldn't be definitively be determined unless you could connect that 22" to another machine.
    After thought:  Your definitions of "primary" and "secondary".  Maybe they don't agree with my definitions.  I specify the "primary" monitor as the one containing the menu bar.  Is that your definition? If so my original question about how are you able to run without seeing the menu bar on the 22" stands.  But it occurs to me that your definitions may be that you still keep the menubar on your MBP but just work with the 22" most of the time.

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