IPad II Mail Issue

Constantly having to hard reset or double click home screen and shut down mail due to rotation issues. IOS 5.1.1. I have to do this 6-7 times daily. All other apps work perfectly. Need some help.

Hello there, Richard.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

IPad Mini mail issues

Just switch from ipad 3 and restored from iCloud. That was a mess s I had to delete old apps that shouldn't have installed. Now my mail only shown up for a few accounts. Other accounts keep asking for a password which i entered numerous times. Then is says "connecting" in the status area, but no mail shows up. I tried resting network setting, no fix. I really don't want to start this ipad from scratch because this is exactly why I paid for the iCloud upgrade...to restore my settings the way I left them.

Nevermind the mail issue. I had to reset my macmini server.

Hello, I have installed a new Laserjet Pro M1217nfl using Wi-Fi. My laptop prints everything e-mails, Word documents etc. My iPad 3 (latest issue) only prints documents using Wi-Fi so has clearly recognised the printer. How can I prin e-mails using iPad 3

Hello, I have installed a new Laserjet Pro M1217nfl using Wi-Fi. My laptop prints everything e-mails, Word documents etc. My iPad 3 (latest issue) only prints documents using Wi-Fi so has clearly recognised the printer. How can I print e-mails? Thanks.

In the email you want to print, on the top right there is an arrow. Click that and an option should appear that says print. That should work. Have you already tried that?

TS3899 iPad 2 mail won't launch with newly installed iOS 8.3. Help please.

I Upgraded to iOS 8.3 and now mail won't start on my iPad 2

I Am having similar issues with both IPad Air 2 and IPhone 6 since 8.3 upgrade
i also have a hotmail.co.uk email address
i also have issues with outlook iOS app version 1.1.4 since this update
prior to update I would get mails to both Apple Mail app and also Outlook App and could manage them in either and the files would delete or move in the opposite app.
since 8.3 I am definitely having sync issues with what I want to do.
it is either a hotmail issue or an 8.3 issue however the fact my gmail app and apple mail app still sync correctly I am leaning toward it being a Microsoft mail issue but I could be wrong.
I Have uninstalled and reinstalled outlook app and have deleted hotmail address and reinstalled but made no difference.
the only thing left would be to reset iPad and iPhone but hoping I won't have to do that.

Why do I have 2 Trash Folders on my iPad Air Mail

Why do I have 2 Trash Folders on my iPad Air Mail. Incoming Mail is often sent to First Trasg Folder {i.e. Not the one with picture.
How can I get rid of First Trash Folder?

I have the same issue so I end up with same entry twice. :-(

IPad mini mail app display rotation

My iPad mini mail app rotation is locked. No other app or display is affected. How do I unlock? How did it get locked?

Sorry, I should have been clearer. I'm pretty familiar with how my ipad works. There appears to be a legit bug with the software, at least for some users. When I load mail, sometimes it's stuck in one orientation, even if the rest of the ipad apps are able to rotate freely. I don't always notice it because sometimes the ipad is oriented in the same direction as mail, but other times it's not and when you start the mail app, the screen loads upside down. Switch to another app, back to right side up and so on. You have to either turn the ipad over, or kill the mail app by double tapping the home button and ending the program from the list of running apps.
After you do that, the mail app starts to rotate again normally when changing the orientation of the device. No reset is required, by the way, as is posted above - at least on mine. Killing the app alone is enough to 'fix' the problem.
I've seen a number of posts where someone posts the 'fix' as a solution to this issue, but I don't consider it a reasonable resolution. Even if killing the mail app works, the problem just comes back a week or two later, very randomly. So then you end up having to do the 'fix' over and over again whenever the mail app flakes out.
So, I'm wondering when Apple is going to actually fix this issue.

IPad 2, mails not being sent when using reply to all feature

Hi,
Under BYOD we have iPads being allowed in our office environment. We have Lotus Notes Traveler servers setup for email access.
We are facing an issue with one executive users iPad 2 in the mail app.
The issue is when user is on WIFI and uses a long signature in the iPad and does a "reply to all" to any mail the mail goes and stays in the outbox.
Single reply or composing a new mail works fine. If we remove long signature, then "reply to all" works fine.
This issue is only with Wi-Fi, on GPRS everything works fine with long signature or without.
The iPad is on iOs 6, we tried resetting and restoring the iPad but the issue still persists.
Would really appreciate if you all could help me solve his issue.'
Thanks

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

How can I change the display of Inbox in my iPad's mail app- so that it takes up the full screen?

How can I change the display of Inbox in my iPad's mail app- so that it takes up the whole screen, as opposed to just about one third; the other two thirds display the full text of the selected email?

You can't change the display in the Mail app, if you are holding the iPad in landscape orientation then the left-hand third will be for navigation, and the right-hand two-thirds will be an email. If you hold the iPad in portrait orientation then the navigation section becomes a drop-down section.

Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

How do I set the "reply to" field in the iPad 2 Mail app? I use an email forwarding service (not an actual email account) that I would like people to reply to.

How do I set the "reply to" field in the iPad 2 Mail app? I use an email forwarding service (not an actual email account) that I would like people to reply to, so setting up an account with the correct reply-to address doesn't work because there's no associated outgoing mail server. I had this working under iOS4 but it seems to have disappeared when I upgraded to iOS5.

Welcome to the forum, NicoleYM. I don't think the Touch Mail has as many options as the Mac Mail app. However, you could set a standard signature. Go to Settings > Mail, Contacts, Calendars > Signature. There you can type a reply address and hope people see it.
Alternatively, you can go to your GMail account in your web browser and click on Settings > Forwarding and POP/IMAP. There you will have an option to forward all emails (or only some, if you set up a filter) to your other address.
Good luck!

Is there a way to see my sent files on my ipad e-mails?

Is there a way to see my sent files on my ipad e-mails?

If you are in the mail app, go out of your mailbox to the main screen and select your account. Then you can go into the sent

More Apple Mail Issues

We have been using Apple Mail at our school for some time with few problems. We use it as the link to an outside POP3 service. Recently, as with so many other users, we have begun to have serious issues with crashing, loss of messages and issues with both sending and receiving at times. A new one has developed now. Disk Warrior was run recently and seemed to have had decent results. Upon closer inspection, it has apparently altered the modification dates of many user files and folders, as well as mail files (all to the same date: April 1, 1976). Now with mail, users are finding the message: 'The message from <[email protected]> concerning "(subject") has not been downloaded from the server. You need to take this account online in order to download it.' The account is already online. I'm not sure if this is a result of the Disk Warrior intervention, or if it is a continuation of Apple Mail issues, or both. Also, users click on one message, and another displays. If you scroll through your messages, continuous crashes occur, and sometimes all messages disappear. Fortunately, with our mail service (Gaggle), we can retrieve messages directly online.
The issues do not occur in Entourage, and I am testing a couple of other mail applications as well. So it is definitely an Apple Mail problem. I have tried many of the fixes I have seen in other posts, but with no success. Running Disk Utility or Tech Tool has no effect. Our solution for now is to just not use Apple Mail - which our users are use to.
I will be curious to see what solutions come out. This is a serious issue for many users.

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Brand New iPad Mini WiFi ISSUES

So I bought my iPad Mini 32gb a week ago and I've been using it eversince with my house's wifi. I recently updated it to iOS 6.1.3 and a couple of days after I started having WiFi issues. So I connect to my wifi and use it as usual, but after 5 minutes of using it the internet stops working eventhough it still shows the 3 bars of internet on the top left corner next to iPad. To fix this I have to turn off my iPad every time. I am trying to see if there is a solution or if I will have to send it to the apple repair center or change it for a new one for 40 bucks. I really need internet on it so please help. ( IT IS URGENT.)

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Some Photos Not Syncing to iPad 1, but issue is not the photos.

Some Photos Not Syncing: When syncing iPad1 64gb IOS 5.0.1 w/HP desktop, some but not all jpgs sync from a folder. (There is ample free space on the iPad.) The issue is not the photo files as I have verified that the jpg's are all compatible both through Adobe CS5 and by successfully getting the photos to sync to the iPad by making a copy of them and placing this duplicitous copy in a 2nd temporary folder, which then sync's all the jpg's to the iPad just fine. Still, it makes no sense why they won't all sync from the main photo folder.
[Folder structure is: Sync My Photos Folder; Subfolder 1 syncs all; Subfolder 2 syncs some; Subfolder 3 syncs all. But if I add a new Temp Subfolder 2a and copy non-syncing photos in it, then I am able to sync all teh photos.]
This is a very inconvenient situation, and it wastes space on my desktop harddrive as I have to have all the photos in the main folder--not the temp folder--to which they ar assinged. Has anyone else encountered this, and is there an explanation or solution for this issue?
Thanks.
jdb95

Try deleting the photo cache > iTunes: Understanding the iPod Photo Cache folder

MBA lion Mail issue: window disappears randomly

hello:
Having some MBA 13' mail issues:
1) mail window will disappear (only using cmd+0 shortcut will bring it back - or going to window>message viewer) randomly without any reason
2) starting up a new email or new note then closing this note or email will close the entire message viewer window...why?
3) emails deleted within the 'inbox' section will not delete in the Gmail section (setup as IMAP, with Gmail defaults)
I am a little concerned with 1 & 2 becuase these are huge user experience issues, it is the most frustrating thing to have to continually use the short cut to open up a window which should not have disappeared in the first place!!
any help would be appreciated, thanks in advance!

Hi Fred
I've got the same issue. It seems to happen randomly but so annoying when it does. Upgrading to Mountain Lion hasn't helped and I've changed my keyboard and reset all the short-cuts to the default settings and still it happens in Mail and Microsoft Outlook for Mac when I'm typing a mail.
Did you find a solution?

IPad II Mail Issue

Similar Messages

Maybe you are looking for