Ipad in recovery mode tells me to plug it into itunes to restore. and error (40) pops up after verifying restore with apple.

My Ipad 2 is in recovery mode it tells me to plug it into itunes to restore.Once I do an error (40) pops up after while verifying restore with apple. I called and they said it was with my norton security so I shut everything off  on norton and tried again but it still comes up with the same thing. Is there anyone that could help please!!

Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

Similar Messages

  • TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

    I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I updated my iPhone with the new update..and afterwards it turned off and instead of turning back on it tells me to plug it into iTunes..then iTunes tells me my phone is in recovery mode and I need to restore it..is there anything I can do w/o restoring?

    I updated my iPhone with the new update..and then it turned off...instead of turning back on it tells me to plug it into iTunes..and when I do iTunes tells me that my phone is in recovery mode and needs to be restored..is there anything I can do without restoring it?

    Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

  • TS3694 Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore Unknoown error 12 pops up.iphone was not jailbroken. please help

    Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore 'Unknoown error 12' pops up each time.iphone was not jailbroken. please help

    From the article that your statement was posted from:
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • My iphone 3GS needs updating but when i plug it into itunes it reads and said the activation is out of time and the phone keeps going off?

    my iphone 3GS needs updating but when i plug it into itunes it reads and said the activation is out of time and the phone keeps going off?

    jadekinsey wrote:
    when i plug it into itunes it reads and said the activation is out of time
    No such message occurs.
    Are you trying to state that it says "Unable to activate"? 
    If so, this typically indicates the device has been hacked or jailbroken.  If that is the case, no support can be provided via these forums.

  • Hi i recently bought an ipad from a friend and when i plugged it in to do the update it closed out and now it wont reconize it and my ipad tells me to plug it into itunes but it wont help me please idk what to do"

    Hi i recently bought an ipad 1st gen from a friend i was playing it for awhie and decided to transfer my stuff onto it so i plugged into itunes did the update then it closed out and now my computer wont even reconize it and my ipad says to plug it into itunes like when you first buy them so i plugged it in but my computer wont reconize it and now i cant do anything on it

    The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
    When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it.

  • I have 2nd generation iPod shuffle and when I plug it into iTunes it displays this error message .....

    'You must restore this iPod with iPod Reset Utility before it can be used with iTunes. For help, click More Information.'
    When clicking for more information it doesn't allow me to download the required driver.
    Can anyone help?

    Hello, j9friend. 
    Thank you for visiting Apple Support Communities. 
    Here is some helpful information regarding the iPod Reset Utility.
    About iPod Reset Utility
    http://support.apple.com/kb/ht1238
    Cheers,
    Jason H. 

  • I was using my iPad and then I locked it and now the screen wont light up and when I plug it into iTunes it doesn't show up under devices

    I was using my iPad one morning looking at ebay, and then I locked it and came back and when I clicked the home button nothing happend. When I clicked the lock button nothing happened, when I plugged it into iTunes nothing happened and it didn't show uunder "Devices" on to side. Please help me I don't know how to fix this and it's been two days since it happened.

    I would then try and do a hard reset like Fernando recomends if that doesnt work you might need to try a DFU Restore.
    How To DFU Restore

  • Hi, I tried installing the new software update to my iPod touch this morning, got an error message that I could not finish installing it, and now my iPod is completely unresponsive, please help? It won't respond when I plug it into iTunes or anything.

    Hi, thank you for helping me! Every time I plug it into the USB port of my computer, there is an image on my iPod touch that shows a USB cord and tells me to plug it into iTunes, but it is completely unresponsive. I have tried holding the home and power buttons simultaneously for 15 seconds, and that does not do anything either. Any ideas? Thank you so much!

    Do you remeber the exact (or close to it) wording of the error message?
    Try manually placing the iPod in Recovery mode and then try to restore
    Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    You can also try another computer  to help determine if you have an iPod or computer problem.

  • HT5262 I tried to upgrade my software and now my phone is not working, it's telling me to plug it into iTunes and I just did but nothing.

    I tried to upgrade the software of my phone and now it tells me to plug it into iTunes. It's now plugged in and nothing, keeps showing me to pklug it into iTunes. What do I do next?

    How to use your iPod to move your music to a new computer

  • TS1368 HELP!!! After upgrading to IOS 6.13 my IPAD Stucks in a plug-in screen and the Itunes. When i Try to connect to iTUNES pop-up message apear "iTunes has detected an iPad in recovery mode.. You must restore this iPad before it can be used with iTunes

    I have windows 8 enterprise OS and iTunes ver. 10.5.0.142. I was upgrading my iPad to IOS 6.1.3. After finishing the upgrade my iPad Reboot and currently stucked-up in a plug-in screen and iTunes Logo. When I try to connect it to the iTunes pop-up message appear saying " iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes." In short, I push the restore button then another pop-up message appear saying " The iPad software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." I tried many ways but still no luck. I repeatedly reboot the iPad and open the iTunes still the same problem. I try also to uninstall the iTunes and installed the lower version but still the same problem, I even check the firewall if the ITunes was block or My privileges is administrator to run the iTunes or even reset my winsock but the problem still remain. PLEASE HELP! Thank you in advance!!!

    Turn off your firewall and antivirus software.

  • IPad abruptly quit, started playing Gaga's Scheibe song and will not now show up in "Devices" on iTunes.  Keeps telling me it detects an iPad in Recovery mode. Cannot get past that.  Help!

    How do I recover the data on my iPad2?  It abruptly quit while I was shutting down and started playing Gaga's Scheibe from "Born this Way" -- it was not coming from My Music or iTunes.  I pressed both home key and side button to get it to stop and plugged it in to recharge.  The USB connector to iTures screen showed up and that's as far as I can go.  Had an appointment at the "genius bar" this morning and all they tell me is that they can "restore" which will not save any info I have.  The last backup I did was April 2013 (I know, very stupid of me).  iTunes does not recognize the device.  It's all greyed out and I get a window that says iTunes detected an iPad in Recovery mode.  That's as far as I can get.  I really don't want to lose any data.  Please help me.  Thank you.  Nancy

    You have no choice but to lose your data back to the last backup you made.
    Here's how to do the recovery.  Note you may have to try to get into recovery mode more than once to succeed:
    HT1808
    I'm sure next time, you'll be more vigilant about keeping current backups.

  • HT201210 First Gen iPad will not turn on, tells me to plug in to iTunes, then tells me to restore iPad, after all that iPad will not restore

    My ipad shut off now tells me to plug into itunes, then goes to system restore when it starts to restore it will kick back to plug into itunes...

    Try forcing the iPad into recovery mode now.
    iOS: Unable to update or restore - Support - Apple

  • "iTunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes."

    Went on a Vegas trip on Sept
    11th.  My iPad worked fine
    before getting on the plane. In the hotel about 48hrs later I opened my iPad it
    read the message: “iPad is disabled,
    connect to iTunes.”
    To my knowledge myself, nor anyone else has tried to access my device or
    entered the password incorrectly 3 or more times.
    I started by updating my iTunes account on my computer to the latest version.
    Then multiple times I attempted
    the “Use recovery mode”
    steps.
    e.g.
    1. Turn off your device and leave it off.
    2. Plug in your device's USB cable to a computer with iTunes.
    3. Hold down the Home button on your device as you connect the USB
    cable. Keep holding down the Home button until you see the Connect to iTunes
    screen.
    I received the message on my computer saying “iTunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes.”
    I click the “Restore iPad” button.
    During which time the progress bar on my computer’s iTunes
    screen was moving very slowly and other times seemed like it wasn’t moving at
    all. I would leave my two devices and attached by the cable and upon returning
    I would find that the process would have ended before it had completed.
    Initially I thought it was a connections issue because I was in remote
    locations with slow internet servers. Since being home I have re-attempted the
    process and have been able to fully complete the forced recovery but I will
    receive a message saying:
    “The iPad could not be restored. The disk you are attempting to use is full.
    Removing files and emptying the recycle bin will free up additional space.”
    What recycle bin is the message referring to? Obviously I CANNOT access any
    data on the iPad itself. Just for the **** of it, I did empty my computers
    recycle bin and re-attempted the forced recovery process but as I suspected it
    did nothing for the iPad and I still received the same message: “The iPad
    could not be restored. The disk you are attempting to …”
    Please help

    Here's a couple of Apple Support articles ...
    Resolve iOS update and restore errors
    If you can't update or restore your iPhone, iPad, or iPod touch

  • IPod Touch 3rd gen 32 GB stuck in recovery mode. iTunes won't restore. When I plug it into iTunes, it calls it an iPhone.

    My husband plugged his iPod Touch into the USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
    UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the Apple symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
    Someone please help!

    I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
    - Place the iPod in DFU mode and then restore it> 
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Use this program to get it out of recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

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