IPad is a week old, and randomly closes off.  Anyone have suggestions.

iPad is a week old, and randomly closes off.  Anyone have suggestions.

Please make a Genius Appointment and take it in for service.

Similar Messages

  • Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

    Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
    I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
    In the problem report, this is the error that stood out:
    Crashed Thread:  8  Dispatch queue: com.apple.iad.iadidmanager
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

    Hi there navicin79,
    You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    -Griff W. 

  • HT1414 my ipad is 5 weeks old and yesterday i was using it and it quite. i have tryed two different chargers and it is completely dead. no sound or image. can i get this running again?

    new ipad 5 weeks old. ipad 2    no display no sounds.  tryed two chargers overnight    blank screen

    If the unit has NEVER been jailbroke, first try a system reset.  It cures many ills and it's quick, easy and harmless...  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • We have a bunch of our movies on a hard drive and they play fine with Quick Time, but when we try to copy them to itunes, itunes quits and stops working. does anyone have suggestions on how to fix this problem?

    we need them in itunes so we can play them via Apple TV unless there is a way to play them through Apple TV without putting them all in itunes, but i don't think there is.

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • My iPad2 is four weeks old and the home button will not always close the applicaton that is currently running

    My iPad2 is four weeks old and the home button will not always close the application it is currently running and the problem is getting worse and I have tried to restore the iPad but this did not improve the problem...Is this a hardware problem that I need to seek a replacement

    Your home button and power button are completely unresponsive, even when you attempt a hard reset? If so you will have to put into recovery mode and restore through itunes or possibly DFU if that does not work

  • My itouch 4 is a week old and is randomly shutting off even when fully charged. Should I send it back? I'm a busy new mother and don't have time to tinker around trying to reset it and shouldn't have to since it is brand new???? What do you suggest?

    My brand new ipod touch i bought last week is suddenly randomly shutting off. Its fully charged. I havent upgraded to 5 yet because ive read of problems with loosing apps and ive already added many paid apps. I havent backed them up to my pc yet because im a brand new mom and very busy. Same reason im hoping i dont have to tinker around with this problem myself... Its brand new??? My camera randomly went black yesterday but is fine today but now it keeps shutting off. Should I send it back? Please help?!?!

    How hard is to Reset it?  A lot less hard than returning it.  Just hold down the On/off and Home buttons for atleast 10 seconds until the apple apears and then wait for it to reset.  If this doesn't work and you don't want to try restoring it, take it back to Apple.

  • My iPad is 2 years old and I am finding aps will suddenly quit.  I have done a system restore several times, without any improvement.  Is it getting too old?

    My iPad is 2 years old and I am finding aps will suddenly quit.  I have done a system restore several times, without any improvement.  Is it getting too old?

    What iOS version are you using?
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
     Cheers, Tom

  • Help!  My Mac is 1 week old and shutting off! AND I'm in a foreign country.

    Hello! My Macbook is just one week old and I have already had problems with it shutting off due to " Mac OS X quitting" or something rather. It also becomes very hot where the monitor and computer connect. I'm not exactly sure what is wrong. Do I need it replaced entirely or just a part. I'm in Seoul, Korea so I need to know exactly whats wrong. Thanks for you help

    Does your computer not want to reboot? and when it finally does, you are left with less or no battery power, and a meesage pops up saying Mac os x quit unexpectedly....
    Had absolutely the same problem. I called applecare, made me restart PMU, did not do anything. It's likely that its also not because you are closing the lid too quickly, that was not the problem with mine. The problem persisted so someone suggested to do an archive and install. The problem was gone. However, it starting having the random shutdown problem. Went into an apple store, and they exchanged the heat sink. I would recommend getting it checked out as this problem ended being a signal of something worse. Click the Macintosh HD icon, then click the Library icon, then click Logs. If you see an icon saying Panic.log, then you probably have the same problem as me. Go to an apple store and show them this panic.log icon and click it. They will probably do the same thing they did to my computer.
    Good luck, Sarah.

  • I bought my iPad mini two weeks ago and used my apple ID to make it synch with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing i

    I bought my iPad mini two weeks ago and used my apple ID to make it sync with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing in and when I do that I get an error message telling me that either my user name or password for my email is incorrect; even though I have been using my correct my apple ID in the password entry area. My apple ID works for every thing else. Please, can you help in this case?

    Have a look here...
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    SHARING iTunes MUSIC
    http://macmost.com/five-ways-to-share-music-in-itunes.html
    Also... Create your Own Apple ID for Your iPhone...
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    And... Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    See Here for  >  How to Use Multiple iDevices with One Computer
    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha

  • HT1430 my very new iphone5s will not turn on its as if the button no longer works is there any additonal swiping actions or hidden buttons i may have triggered accidently it is barely 2 weeks old and has no obvious signs of wear............not impressed A

    my very new iphone5s will not turn on its as if the button no longer works is there any additonal swiping actions or hidden buttons i may have triggered accidently it is barely 2 weeks old and has no obvious signs of wear............not impressed APPLE

    im hoping that by holding both the power and circle buttons it will spring back to life ..........somtimes apple you are too clever with your secert hidden butttons switches

  • I'm 51 years old and recently retired. I have a new IPad Air. Which MacBook should I buy to go with it?  I don't understand flash storage.  It feels like I would have a bunch of flash drives to keep up with.  Help an old lady out!!!

    I'm 51 years old and recently retired. I have a new IPad Air. Which MacBook should I buy to go with it?  I don't understand flash storage.  It feels like I would have a bunch of flash drives to keep up with.  Help an old lady out!!!

    Depends on how you want to use it. Flash storage on the newer macbook and macbook air are built in. A macbook air is the most light weight and a very good machine. It will do all you want it to do unless you are running some very intensive programs. If you go to the apple store on line you can compare  the different macbook pro" and macbook Air's.

  • HT4623 Hello, I have ipad version 1 (3yrs old) and I am still running on i.os.5.  How can I update to new software.

    Hello, I have ipad version 1 (3yrs old) and I am still running on i.os.5.1.1. 
    How can I update to new software as I am unable to run some apps. 
    Itunes is up to date and I have synced but when I click on software is says my software is up to date but mu iphone is running on a newer version?
    Any advice or help would be appreciated.

    vickyk132 wrote:
    Hello, I have ipad version 1 (3yrs old) and I am still running on i.os.5.1.1. 
    iOS 5.1.1 is as far as the iPad 1 will go.

  • I got a whole new Iphone 4s, (1 week old) and it already has wi-fi problems.

    Hey Apple Users,
    I recently got a new Iphone (1 and half week ago) because my old one was broken after 1.5 years.
    So i'm glad that i got a new one, till i noticed i NEVER have any wi-fi and he doesn't find any wi-fi locations near me, not at home at school or at any other places.
    I don't know what's wrong, it might be the new IOS7, i got it the same time i got the new Iphone, so it might be that because i heard alot of wi-fi problems with the new IOS7.
    But it's just annoying that i got a new phone, and it already has problems after 1 week, it doesn't make me happy at all. I basicly can't do anything without my wi-fi.
    So are there any suggestions or idea's whats wrong?
    I've googled myself, and some say it's hardware issue, but this is a new iphone 1 and half week old and it already started on day 1 the wi-fi problems.
    So this shouldn't really be the case unless apple has given me a broken iphone, which would be pretty fcked up because i don't have any warranty anymore, and i'm not going to pay loads of euro's because they gave me a broken phone.
    So, Help a person out =3
    Cheers,
    Dylan Hermans.

    What? All new iPhones come with a one year hardware warranty, minimum. Replacements, 90 days or the balance of original warranty. If you phone is a week old, make an appointment at any Apple store.

  • My iphone is a week old and the other day it was run over by a car? would i be able to have it replaced for $180?

    my iphone is a week old and the other day it was run over by a car? would i be able to have it replaced for $180?

    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
    you can exchange a 4S for $199
    http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
    chose US from dropdown country menu

  • HT4623 my iphone 5s is 3 weeks old and a software update put it in recovery and Ive tried restoring it and itunes said that it cannot be restored system error 40

    my iphone 5S is 3 weeks old and a software update put it into recovery mode and I tried to restore it and it can't be restored system error 40, ***?

    https://discussions.apple.com/thread/5347392
    a bit insensitive they named it 40 though

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