IPad is disabled, cannot connect to itunes to reset passcode,Stuck!

My son attempted to unlock my iPad without success. The iPad is now locked and screen shows iPad is disabled, connect to iTunes. When I connect to iTunes the alert box pops up and says to unlock the iPad before iTunes can connect to it! I am stuck! Please help?!

You need to use recovery mode now.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

Similar Messages

When I turn my Ipad3 on I get a message that states IPad is disabled.. connect to ITunes. I have done this and nothing happens. What else might I try?

When I turn my Ipad3 on I get a message that states IPad is disabled.. connect to ITunes. I have done this and nothing happens. What else might I try?

Force iPad into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times.

HT1349 ipad displays disabled and connect to itunes. how do I go about this?

My Ipad displays disabled and connect to itunes. How do I go about this? I have already did the home/power but still not working..Please help

The iPad is telling you what to do. Connect the iPad to your computer and launch iTunes. You probably need to restore the device. If it was disabled because you forgot the pass code, you will have to restore using recovery mode. As long as you restore with the computer that you always sync with, you will be able to restore from your backup at the very end and you will not lose any data.
This explains how to restore the iPad.
http://support.apple.com/kb/HT1414
This explains recovery mode.
http://support.apple.com/kb/ht4097
This explains the disabled message if you forgot the passcode.
http://support.apple.com/kb/HT1212

HT1689 Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON. If so turn it off.

My ipad is showing 'Cannot connect to iTunes'

My ipad shows a message 'Cannot connect to iTunes' nd will nit allow me to download apps or app updates. My internet connection is fine.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

When I click report a problem via my iTunes reciept on my iPad it says cannot connect to iTunes store. There are no Internet problems.

I am trying to report a problem on an app I bought but when I click report a problem on my iTunes reciept it says cannot connect to iTunes, it is not my Internet connection everything else works fine on it. I have the 3rd generation iPad.

Hi Aretasha,
Try resetting your iPad - hold down the Home and Power buttons at the same time and continue to hold them until the Silver Apple appears. Once it is back up, try again. Also, make sure you are connected to Wifi or 3G....
Cheers,
GB

My devices iphone, ipad and itouch Cannot connect to itunes store?

My iphone, ipad and itouch are not able to get into itunes store. It says cannot connect to itunes store.

This started happening when I had to change my apple user id to an email address. This is what has been causing problems with others. I called apple tech support & received help fixing it before, but it didn't permanently correct the problems. I had to go through all these steps that took over 45 minutes. Can't remember the steps so I will be on the phone with them again to try & resolve

New ipad after ios6 cannot connect to itunes store

After updating to ios 6 error shows "cannot connect to itunes store."

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

IPad disabled cannot connect to iTunes

My iPad mini is disabled and it says connect to iTunes. I followed the procedures to reset my iPad but was not successful. The iTunes logo pops up with the charger image. Im not sure what to do next. Any suggestions?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Ipad 2 disabled/cannot connect server or restore?

ipad 2 - was showing disabled due to entry of passcode; now it is showing the itunes icon with a picture of the power connection. iTunes on the desktop is saying ipad recover mode, restore. Error message "iPad software update server cannot be contacted".

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

"iPad is disabled, please connect to iTunes" ???????????

Hi, issue quoted above, how can I fix this? I have been using it for revision, so it needs to be fixed urgently.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1689 When I update or install app on my iPad it says cannot connect to iTunes.

I have reset my iPad, changed the date to a year ahead and put it back and have checked the restrictions.
None of this has helped, what can I do?
I can go to the iTunes app and it shows everything, it's only when I want to install or update an app.

Some other things that you can try.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. But .... You will have to enter all of your app preferences and device settings again.
Even though your Internet connection is working .... Sometimes rebooting your router can work for this. YMMV but it might be worth a try. Unplug it from power for about 30 seconds, pliug it back in, let it start up completely and try again.
Or try this since you are running iOS 6 .....
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.

Ipad is Disabled. Connect to itunes

Ok, mom entered the passcode in wrong too many times. Now the only time this ipad was synced with a computer was during setup. When i hook it up to that computer it says can not sync cause passcode is not put into ipad. But ipad will not give me a keypad to put in correct passcode. Is there a way to fix this that does not involve resting the whole thing and losing everything on the ipad. I can put it on recovery mode but that will just wipe the whole thing,

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
 Cheers, Tom

My iPad won't work and has a prompt on the screen saying "iPad is disabled. connect to iTunes." What does this mean? What am I supposed to do?

See problem above.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

My iPad says 'cannot connect to iTunes store' when installing an app, how can I fix it??

My iPad says it 'cannot connect to iTunes store' but it obviously can because I'm in the store browsing I just can't install or update anything

I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

IPad is disabled, cannot connect to itunes to reset passcode,Stuck!

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