IPad is saying cannot play. Content is not authorized. Help!

I downloaded a tv show on my ipad and It will not play the show.  It says Cannot open...this content is not authorized.

Are you using the latest software on your iPad (iOS 7.0.4)?  If you are not, update your software as this often solves this problem.

Similar Messages

  • TS2755 Ipad2 - Video- cannot open Content is not authorized Help it worked once for Video

    The first time that I transferred movies to my Ipad2  it worked fine they played now I get the message: Cannot open - This content not Authorized.

    Hey dragonien,
    Thanks for the question. Are you signed into the same iTunes account on your iPad that this content was purchased on? If not, let’s definitely do so:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Thanks,
    Matt M.

  • TS5148 When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".

    When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".  I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
    Any ideas out there?

    I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work.  It says "the connected display is not supported"  What's up?
    Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content.  Try again later.  But trying again later doesn't work any better.
    Now the only way I can watch Netflix is using my small iPad screen.  It appears the problem is with streaming Netflix through my Apple TV

  • Some of the newer shows and movies on my IPAD 2 show "cannot open content not authorized"

    All of my library plays on my MAC and Apple TV, but some of the newer shows and movies on my IPAD 2 show "cannot open content not authorized" . If I download them directly to my IPAD they will play. iPad and MAC are all up to date. I have restarted the IPAD 2 and MAC multiple times.

    I have the opposite issue. I play my tv shows and movies on itunes off my computer but all I get is the audio. The picture shows up in flashes every couple of times but does not stay on. I have the most recent Itunes (7.6.1)available and am running Windows Vista. Any help available?

  • 'This content is not authorized' issue playing back Movies on an iPad

    When my son tries to play a movie purchased from iTunes he sees, "Cannot Open: This content is not authorized." The movie was purchased on our home computer using my iTunes account and he's logged in under my credentials for Home Sharing, but all legally purchased content throws up this warning. Is there a work around?

    I have this exact issue.  I am running 7.1.1 and it all worked perfectly when just running 7.0 back in February.  I have the problem on both my iPhone 4 and my iPad mini (1G).  The content I have imported myself from DVD's works fine.  The only content that doesn't work is what I purchased on iTunes. Movies, and TV shows, SD and HD. Nothing purchased works. It comes up as "Cannot Open: This content is not authorised." I've checked. I am logged in with the correct iTunes account for home sharing on both the iDevices and the Macbook.  I am running the latest iTunes and iOS versions... w. t. f.
    I have airvideo and have used it. I would prefer if this worked as advertised as it did mere months ago. 
    Things haven't changed on my tablets except for the upgrades...

  • I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

    Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

    Are you using a proxy server to access the net?
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    I just don't know how to fix it. There's a way but I don't know enough to advise.
    You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

  • I have an apple hdmi adapter i am trying to use it with iphone4 it keeps saying cannot play video not supported??t

    help i have an apple hdmi adapter trying to use it with my iphone4  when i plug it in and go to netflix it plays for a second then says cannot play video not supported???? please help im so frustrated!!!

    Success!! There truly is a light at the end of the tunnel. Apple support really did come through and I am successfully back into my account. Ready to purchase more music. I followed the instructions, with patience I thought I lost, submitted my problem, someone emailed me back within two days and all is now perfect. Thanks again Apple.
    To all the frustrated users out there, don't lose hope!!!

  • I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

    I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

    If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
    First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
    If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
    If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
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  • I purchased a movie on iTunes, but it will not play on my Apple TV1.  It says the Apple TV is not authorized to play this content.

    I purchased a movie on iTunes, but it will not play on my Apple TV1.  It says the Apple TV is not authorized to play this content.

    Annoying isn't it.
    This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
    Solution include:
    Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
    Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
    Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library.  In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library.  If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it.  Purchasing a protected music video on my other AppleTV1 which was synced also worked.
    Good luck
    AC

  • Message pops up when watching videos on my iPad the message says "this content is not authorized

    I get a message when watching videos on my iPad the message says "this content is not authorized and that I bought a season of a tv show and some episodes downloaded only because I didn't have enough space on my iPad to download the rest and I tried viewing that tv show on my iPad and that's when the message came up and with the movie as well

    Couple of questions
    Have you backed up to this computer before?
    Are those apps part of family sharing?

  • Camera says cannot play back image

    Camera says cannot play back image after downloading picutures to computer and placing disk back in camera.  It is a Cannon EOS 50D.  I cannot find the instruction manual.  What do I need to do to fix this problem so that I can view pictures on camera.

    I think what's happened is that you downloaded to the computer (are they on your computer?) AND whatever program you used either transferred them from the card to the computer or copied them & then erased the card. Many programs have that option built in & it needs to be disabled if you still want your images left on the card. It's not the camera that does this it's the software on your computer.
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  • HT204291 All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies."...

    All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies.
    Can anyone help  I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
    Not sure why this has just started happening.  have been using apple tv with my ipad for months and now it comes up with this error... 
    THanks

    Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
    AC

  • Cannot Play Disc Folder Not Found

    I created a project in DVD Studio Pro 3 and it seems to play in all computers and players with the exception my trusty iMac G3 400 mhz special edition. Everytime I insert the disc I get a message that says "Cannot play disc. Folder not Found." Most commercial DVDs and one disc that I created is DVD Studio Pro 4 play fine. Anyone know why this happens?
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    imac G5   Mac OS X (10.3.9)  
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    You'll find in the General in your Disc settings, in the Inspector Windows (if you click in any empty space of your Graphic View, you'll get you disc in the Inspector window).
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  • HT4095 CANNOT OPEN This content is not authorized.

    CANNOT OPEN This content is not authorized - I have downloaded many movies in the past through iTunes. This time I get this message and I have been unable to play two movies while on vacation. And this is the message I get :-( The only difference is an upgrade to the newest operating systems. Please help ! Thanks !

    So on a final note on this issue, Apple called me back as promised however it was an automated message not the person I dealt with previously, so all they did really was to save me from dialing their number as I had to explain myself all over again.
    They kept sending me "higher" to the next "senior" advisor who I thought would have more technical expertise than the one previous but this was not the case the last person I spoke basically told me (after making stupid excuses and trying to justify the issue because I was using "legacy" devices) that there was nothing he could do for me except to document the issue.
    Thats's strike 1 Apple....2 more and you're out!!

  • My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

    My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

    - Reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off and then back on your router.
    - Reset network settings on the iPod: Settings>General>Reset>Reset Network settings
    - The troubleshjooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

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