IPad isn't eligible for request build?

Whenever I try to update my iPad to iOS 5, a message saying my iPad isn't eligible for request build pops up. And when I try to restore, the same message pops up. I've been trying to update since iOS 5 came out and the same message keeps poping up. I don't know what else to do. Any suggestions?

Follow the steps here:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

Similar Messages

  • HT201274 getting device isn't eligible for requested build message

    Trying to restore IPOD Toch after forgot password.  Get the message device isn't eligible for requested build message

    Download the latest version iOS for your model and install it manually, as outlined in link below.
    Basic troubleshooting steps 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • I got this message, the iphone "iphone" could not be restored. this advice isn't eligible for requested build.

    i got this message when I plugged my iphone to iTune.  The Iphone "Iphone" could not be restored. The device isn't eligible for requested build. what do i need to do bc I can't use my iphone at all.

    Read here:
    http://support.apple.com/kb/ts4451

  • I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?

    I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?

    I tried this way to set up hosts and restart my Mac but when I going to restore my iPod touch4 ,it still shows "This device isn't eligible for requested build"
    Thanks for replied me
    if anyone has same problem to open their hosts file,here is a short video and you have to type "sudo nano /private/etc/hosts" ,not "sudo nano/private/etc/hosts",remember there is a space between "nano_/private"
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    https://www.youtube.com/watch?v=yHb1vdU6ReM

  • Device isn't eligible for requested build - ipod touch 3rd gen

    I have a 3rd generation ipod touch running ios 4.3.2. When I plug in my ipod into my mbp itunes says that a new version (4.3.3) is available. The problem is when it tries to verify the update with apple it returns an error message stating the device couldn't be updated because the device isn't eligible for the requested build. Is there anything specific that I need to do?

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    Basic troubleshooting steps 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • IPHONE 3GS This device isn't eligible for requested build

    Well with all the crazy troubles with iOS 5 I thought I'd share some help with the community since I finally got mine to work.
    I have a iPhone 3Gs and 4.3.5 never jailbroke it but I did install Tinyumbrella as a precaution just incase I ever needed to downgrade for whatever reason.
    I attempted to update but since I was still texting I downloaded the update to my computer first. When I backuped, synced and everything else just to make sure my data is safe. I tried to update.
    This is where my troubles started. I couldn't get my device to update. I had it downloaded so what was the problem. I searched high and low for the answer and nothing was coming up....well nothing recent that would have to deal with iOS 5 and my 3Gs. So I did a little digging.
    People kept talking about editting hosts files and changing ip addresses for whatever reason and being a recent convert to Apple I was still not getting it fully.
    So here is it in a nutshell.
    1. Open the Terminal utility. For newer users it is located in the Utilities folder.
    2. Type in (without the quotes) "sudo pico /private/etc/hosts". You may have to enter a password for admin rights.
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    # Host Database
    # localhost is used to configure the loopback interface
    # when the system is booting.  Do not change this entry.
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    255.255.255.255 broadcasthost
    ##My Ecenica Hosting Websites
    100.100.100.100       example.com
    4. If by chance you have edited the hosts file uninvertendly the apple ip address may be here. It may look very similar to this "
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    5. If there is the apple.com ip there you might need to put a "#" infront of it to null/disable that specific line of code. Don't worry it can be undon.
    6. Use the arrow keys to move down and in front of the ip address. Again, put a # infront fo the ip address from apple.
    7. Control (not command) + O will allow you to save it (there is a small line just about the commands that you will see "write to.....". Hit enter and close the window.
    8. Before heading away from the Terminal window you have to flush the DNS. So type in "dscacheutil -flushcache"....hit enter.
    9. Close down and try to instal/update again. As I finished this my iPhone has just update and installed. Good luck to all and I hope you all have quick and easy updates!
    CHEERS

    Try updating iTunes and disabling your security software/firewall.  From http://support.apple.com/kb/TS3694:
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • I have a iphone 5 and ive forgotten my passcode, ive tried to enter it but its now disabled, i have also tried to restore it but when i do it only comes up with device isn't eligible for requested build what do i do????

    I need to get into my iphone as it has my exam revision on it, if anyone could help i would be grateful, ive tried to restore and update but neither are working???

    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
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    Then...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
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    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
         Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
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  • HT201210 "This device isn't eligible for requested build" error on iTunes...

    I don't have any third party security software on my computer, or any non stock apple software on my iPhone and I am still getting the error message, I need to restore my phone, how do I fix this?
    Running Mountain Lion (was getting this issues on the old OS as well) and an up to date iPhone 4S, and iTunes is up to date

    What Error Message are you getting...?

  • HT201210 the iPhone "iPhone" could not be restored.  This device isn't eligible for the build request

    the iPhone "iPhone" could not be restored.  This device isn't eligible for the build request?
    what do I do!!!!!!!!!!!!!!!!????????????????????

    follow this http://support.apple.com/kb/TS4451?viewlocale=en_US

  • I'm trying to update to iOS 5 and it keeps showing an error "this device isn't eligible for this build" What can I do?

    I have restored my iPod touch 4G to the iOS 4.3.5, then I tryed to update/restore with the iOS 5 and it pops an error saying my device isn't eligible for this build, how can I solve this issue?

    Here's what I found about the error you mentioned, copied from http://support.apple.com/kb/TS3694
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • IPad not eligible for requested build

    Dear apple support users,
    I'm dealing with the following problem on my iPad, and though I already searched the entire internet for help, the problem is still not fixed.
    A few months ago, the 4.2 GM version was released for developers, and because I wasn't able to wait for the official release i manually installed this 4.2GM version by manual downloading and option-click restore. This way I was able to manually select my update file.
    Now, as 4.3 is already released for a few months of time, iTunes keeps showing me the message "This iPad (Name of iPad) is up to date", while it is still 4.2GM so not up to date.
    I figured that the only way to solve this problem is manually installing the 4.3 update, so after a few Google-searches I was able to download the iOS update manually. I tried the option-click restore for a few times, and my iTunes tells me that "This iPad is not eligible for the requested build". Also when I try to option-click update, the same error is displayed.
    The hosts file is untouched, and I checked the entries in this file. There are no entries concerning any apple websites. The device has no jailbreaking history and I've never used any hacking software like TinyUmbrella.
    Can some of you please help me with my problem?
    Thanks!

    Dear Merlin37,
    As already mentioned in my first posting in this thread, the hosts file is untouched. When I received your reply I double-checked and there are no entries containing gs.apple.com.
    So unfortunately your reply didn't help much. I've already checked the forum posts you're referring to.
    Does somebody know other causes of this error?

  • Ipad2 wont update, not eligible for requested build

    Hello there, neither of my two ipads will update and both get the same error message: that they are not eligible....  Neither ipad has been tampered with.
    im running itunes 10.2.2 and my OSX is 10.6.7
    Any help is appreciated
    Thanks in advance
    Marc

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694

  • IPod not updating: Not eligible for requested build?

    On plugging in my iPod Touch (4th Generation) it comes up "This iPod is not eligable for the requested build" aftering the backing up and verifying sequence.
    Now, since attempting to update to iOS5, I can't restore to an earlier version because it's just.. caput.
    On doing a direct file update, I get 3002 Error.

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. 
    Above from:
    http://support.apple.com/kb/TS3694

  • Iphone5 IOS7 update problem, build A1429, running IOS6.0 "not eligible for requested build"

    Bought the Phone from Apple in NL, never been jailbroken.
    Running IOS6, but am in UK.. Always have some issues with the app store because I'm listed in UK, dont know why.. But guessing its same as when i want to buy someone a gift card through itunes it says in the small pro=int that it can only be used in the UK Itunes store..
    But my problem is that it keeps saying that my phone is not eligible for the requested build, and im not sure why..
    can anyone tell me why?
    thanks.

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694

  • OSX 10.8.5, iTunes 11.1, tried updating iPad 3 to 7.2(or 7.02) and it sent my iPad into "recovery mode" and iTunes can't fix because my "iPad" is not eligible for requested restore build... HELP!

    does anyone know how i can fix this issue? i have tried using iTunes 4 times to restore it and still no luck... this is really frustrating!!

    issue resolved on 10/06/2013... the problem was with my iMac's terminal ID in the update. After a few minutes talking to a specialist, we resolved the issues by placing a space, " ", where my computer ID's address was located.
    after asking about whether or not to update so fast with an "older iMac" (early 2008) i was told to, "stop being the test dummy and let others instigate new OS issues."
    i was told apple knows about software updating problems but is hard to universally make the new iOS work perfectly with older macs...
    glad to know that the customer service department is honest and helpful

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