IPad keyboard dock doesn't work - how to get repair?

After a couple of days it just stopped working. It seems to dock still, but none of the keys work. Tried several times, but every key is completely unresponsive. I couldn't find a way online to report the problem (automated help asks for HW serial number, but the keyboard docks don't seem to have those). Do I bring the dock back to the store where I bought it to arrange for repair?

I'm on my second keyboard, as the connector tab in the keyboard is weak, and gives up the ghost very quickly. Went to Apple Store for replacement, and it was free. You are right there is no serial number on the keyboards, so they just take the old one and give you a new one.
None of them will last very long until they change the design of the keyboard dock, and add a landscape mode connector to the side of the iPad. Putting it in the stand in the portrait mode puts too much leverage/stress on the connector tab in the keyboard itself, so it fails . . .

Similar Messages

  • IPad Keyboard Dock doesn't work w/ iPad Case

    This is quite disappointing. I got the keyboard dock today and tried to use it with my ipad while sheathed in the Apple iPad case. Won't work. The connections won't seat properly with the case on the iPad. So I cut some case material away from around the connector and it works intermittently, won't hold a consistent connection. Holds connection just fine w/o the case.
    I guess I'll have to wait for a 3rd party case that doesn't interfere w/ the dock, because I'm not dragging the iPad out of its case every time I get back to my office. I'm assuming the same will happen with the regular, non-keyboard dock.

    I also got my keyboard dock today and found the same problem. it is a PITA to take the iPad out of the Apple case.
    The keyboard does appear to be solidly made. I do like the form fitting case...
    Not sure which accessory to return, the case or the keyboard...
    I do wish the online store would put a warning about the case not working w/ the keyboard... Getting the right case for a device is a never-ending search...<arggh>
    I wonder how well a bluetooth key board will work; that may be my option if I decide to keep the case and not the keyboard. another advantage, I would hope in a bluetooth keyboard is that I would not be restricted to portrait mode only.

  • I have a iPad Keyboard Dock for the iPad 1. I purchase an iPad 2 and the dock worked fine for a week no fit problem none worked. I received a tiny message about  iPad Keyboard Dock it stop working immediately after dismissing message.

    I have a iPad Keyboard Dock for the iPad 1. I purchase an iPad 2 and the dock worked fine for a week no fit problem none worked. I received a tiny message about  iPad Keyboard Dock it stop working immediately after dismissing message.

    Hi and welcome..
    Connect your iPad to your computer. Launch iTunes. Make sure your iPad is recognized in iTunes under Devices on the left.
    Select the Summary tab then click Update.
    Just to make sure your iPad software is up to date.
    Carolyn

  • My iPad keyboard dock no longer works.  Any suggestions on what I can do to bring it back?

    I've had the keyboard / docking station / stand for over a year now and it has never given me any problems.  A kid was touching a bunch of keys the other day and I'm not sure if it froze or has a shutdown mode or what...but it literally stopped working.  It recognizes the iPad when I place it on the pins, but NONE of the keys work.
    Help!!

    Hi there BuffaloSailor!
    I have an article here with some troubleshooting suggestions for this issue:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • The iPad keyboard dock, will it work with the 3gs/iPhone 4 when iOS 4?

    When iOS 4 comes out?
    I don't know wether this is considered as speculation or not but it is not intended to be. I want to know wether someone can confirm this or not.
    Thanks.

    A more important question you should ask is why you would prefer this to a bluetooth keyboard that will definitely work once iOS 4 is released. The keyboard dock has a limitation of only allowing the device to work in portrait mode. I would find this a little annoying with an iPad and entirely unacceptable with an iPhone. I have used keyboards with Palm and Pocket PC devices before and there are definitely times that you would rather switch to landscape mode.

  • My iPad Keyboard dock does not work

    Hi guys, today I got an used iPad1 which was on iOS4 Version. So, updated to iOS4 to iOS5 version, and i figured out that my iPad keyboard work won't charge. Does this charging issue happen to u guys as well?

    The iPad cameras are very low resolution, and intended mmore for Facetime and video than serious photography. The camera you use to take a photo is 0.7 Mp. Most pictures downloaded from the internet are also low resolution, scarcely better than newsprint.
    If you want to take decent photos, use a camera, or at worst an iPhone 4 or 4S.

  • Flash player doesn't work -  How to get rid of Flashruntime pop-ups

    I have 2 problems:
    1.
    My Flashplayer stopped working months ago, when using Internet Explorer. It does Work when using Firefox.
    I prefer using Internet Explorer.
    Now I have uninstalled Flashplayer and installed Again - same situation.
    I have also tried to install Adobe Air with no positive result.
    2.
    For some time I have had the problem of Flashruntime pop-ups continously, no matter which website I opened. I could not click it away - or admit.
    By advice from Microsoft I have reinstalled Internet Explorer. Now the Flashruntime still comes up when I open certain websites but not quite as heavy as before.
    I have blocked pop-ups. The Flashruntime does not appear on the list of add-on programs where you have the possibility of deactivating.
    Please see Picture of the pop-up (in Danish text) above.
    I hope you can suggest solutions for me
    Best regards
    Bente Michelsen

    I have 2 problems:
    1.
    My Flashplayer stopped working months ago, when using Internet Explorer. It does Work when using Firefox.
    I prefer using Internet Explorer.
    Now I have uninstalled Flashplayer and installed Again - same situation.
    I have also tried to install Adobe Air with no positive result.
    2.
    For some time I have had the problem of Flashruntime pop-ups continously, no matter which website I opened. I could not click it away - or admit.
    By advice from Microsoft I have reinstalled Internet Explorer. Now the Flashruntime still comes up when I open certain websites but not quite as heavy as before.
    I have blocked pop-ups. The Flashruntime does not appear on the list of add-on programs where you have the possibility of deactivating.
    Please see Picture of the pop-up (in Danish text) above.
    I hope you can suggest solutions for me
    Best regards
    Bente Michelsen

  • IPad Keyboard Dock connects but some keys do not work.

    My iPad Keyboard Dock connects to my iPad and certain keys work (qweryuio are the only working keys). I have tried using a 12" ruler but this makes no difference. I have also turned my iPad off and on again but this makes no difference.  It also doesn't seem to make any difference to use the connector.  Has anybody got any solutions I could try.
    many thanks,

    Hi Blissful Living,
    Do you have another device you can test the Keyboard Dock with?
    Were you using the ruler to improve the "fit" and connections?
    Did the Keyboard work in the past?
    It seems really suspicious that one row of keys work and other rows don't.  Keyboards operate as a grid of rows and colums and one failure mode is a row (or rows) or a column stops working.
    I would definitely test this with another iPad, or even iPhone?
    ivan

  • I just bought an ipad 2 and the iPad keyboard dock and can't get them to work.  What do I need to do?

    I just bought an iPad 2 and a iPad keyboard dock and can't get them to work together.  What do I need to do?

    Hello,
    You would need to pair the Apple Remote with the receiver. So I would use the generic Mac/PC receiver and follow these instructions:
    http://support.apple.com/kb/HT1619
    If that doesn't work then check in System Profiler to see if the IR receiver has been recognized by the PowerBook's hardware. You may require the install of drivers for this device to be recognized.
    Best of luck

  • Lightning to 30-pin Adapter works great with iPad Keyboard Dock

    In case anyone was wondering, the Lightnng to 30-pin Adapter works great with the original iPad Keyboard Dock and an iPhone 5. In fact it is better than the 4S was, as that tended to pop out. The Lightning adapter stays in place, and there is plenty of support in the back plastic to keep the iPhone in place, with any tiny stress happening at the Dock connector end: the Lightning connector itself seems very solid indeed. All the keys work, and charging is fine.
    (In answer to the implicit question: my employer blocks email at work on its systems, and it's convenient to have the keyboard hold the phone in place, and also charge it, which is the problem with the Bluetooth keyboard.)

    Might be a question better asked of the manufacturer of the iHome device.

  • The keyboard of my macbook air doesn't work,how can I do?

    my keyboard doesn't work ,how can I do?
    ps:My English is soso ,I cannot tell the problem claerly in English.

    Try using an external USB keyboard. If it doesn't work, then somethings
    probably wrong with the computer.
    Best of luck!

  • My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue?

    My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue? Also, When I open the Keyboard Viewer, the letters will highlight only if I hold the modifier key(s) "Control" or "Control and Option". I really need help with this. I don't have any other computer to try it on, so I will have to test it on a friends computer sometime. But perhaps solutions that I can try right now? Thanks.

    Hello there, IDuncan23.
    The following Knowledge Base article has some great troubleshooting steps you can follow to work on resolving your keyboard issue:
    One or more keys on the keyboard do not respond
    http://support.apple.com/kb/ts1381
    Thanks for reaching Apple Support Communities.
    Cheers,
    Pedro D.

  • My ipad front camera doesn't working,cannot take a picture this moment,how to fix this problem?

    My ipad front camera doesn't working,cannot take a picture this moment,how to fix this problem?

    Try closing the Camera app via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT4009 How do I get A refund on an IPAD app that doesn't work ? Vendor says I have to go to Apple.

    How do I get A refund on an IPAD app that doesn't work ? Vendor says I have to go to Apple.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Does iPad Keyboard Dock Work With iPhone?

    Does the new iPad Keyboard Dock work with the iPhone? If you put an iPhone 3GS into it, will you be able to use the physical keyboard to type on the iPhone's screen?

    I have an iPad keyboard dock that I used with the orignal iPad.  Tonight I found it in a dusty closet and wondered if it would work with my iphone 4s.  Plugged it which wasn't particularly easy but when I got the angle right, it worked as I was able to start a message in Notes.  But it did pop up a message after exiting Notes that this device is not compatible with the iphone or something to that effect.  I did not have the dock connected to a power supply so I don't know if it will permit typing and charging.  But it will allow you to type on the iPhone 4s at least in Notes:) 

Maybe you are looking for

  • Photoshop crashing on startup after update

    Hello.  I just updated my photoshop cc and now it will not open...again. This happened last time I updated also. 4 days ago I applied this fix ( Re: Photoshop CC crashes after startup due to application error in PlugPlugOwl.dll? ) and it worked. I sa

  • I thought I cancelled my membership, but it's still listed on my account. I need to cancel it!

    Hello, A few weeks ago, I cancelled my one-year subscription to Adobe Creative Cloud. I need to cancel my account, and I do not want to get billed for another year. If anyone can help me do that, I'd greatly appreciate it!

  • Dark or bright theme? Which is better for the eyes?

    Hello! Recently i have found on kde-look.org a dark color scheme named Optimal. Author of this theme, on the basis of two web sites, argues that dark themes are better for the eyes or reduces eyes strain. There was a great discussion on Stackexchange

  • Firmware wishlist for the MuVo Sport C

    I would like to start a thread to discuss the suggestions for firmware update for the MuVo Sport C00. FYI, I am running firmware version .0.0. Please post your comments or ideas to my suggestions, or reply with your own comments. Before I begin, I'd

  • Release date and time for Purchase order

    Hi Masters, Could you please let me know that in which table the release date ane time will get stored for purchase order. Regards, Panneer