IPad lock screen not responding or won't shut off

HHow can I get to work

Hey Bryan,
For most issues when your iPad is not responding, take a look at the article below to go over some troubleshooting options. Start with holding the Sleep/wake button and home button for about 10 seconds or until you see the Apple logo and test to see if it is responding. After that, if you are still having the same issue where your iPad display is not responding or turning off, then you will want to contact Apple Support to assist you further.  
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
https://support.apple.com/en-us/HT201412
Take care,
-Norm G. 

Similar Messages

  • IPad mini screen not responding.

    Was using my iPad for a short duration and locked the screen. Went back to it about 10-20 min later, and the screen was not responding. Would try to slide the lock screen, press the camera, and nothing would work. I have restarted it multiple times with pressing both lock and home buttons at same time, and nothing as worked. I guess I will have to try to let the battery die but thats gonna take a few days. Any suggestions?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
     Cheers, Tom

  • Ipad cracked screen not responding, ipad cracked screen not responding

    i cracked my Ipad Screen and now the screen is now un active is there any thing to fix it

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
    Do It Yourself iPad Reapir
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

  • Ipad screen not responding. Won't let me restart?

    IPAD 1 just died. No screen, and I am unable to get it to turn off or on. Tried holdong the home button and sleep button for a few minutes but nothing. When I plug into charger, it makes the noise that shows its charging but the screen is blank

    See the very last part of this support article about restoring the iPad.
    http://support.apple.com/kb/TS3281

  • Touch screen not working- another way to shut off phone?

    I don't know what happened- but all of a sudden my iPhone is frozen. I can get to the screen to shut the power off- but since I can't "slide" to shut it down, it's just stuck. I'm hoping a reboot will solve the problem...
    Is there any other way to shut it down (without using the screen)?
    I guess my only other alternative is to wait for it to run out of battery?
    I have the old iPhone if it matters.
    Thanks!

    Hi smuckers,
    If resetting the iPhone does not resolve the issue, try the tips in this article: http://support.apple.com/kb/HT1650#faq5
    If the tips in the article above do not resolve the issue the iPhone may need hardware repair. Make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
    http://www.apple.com/retail/geniusbar/
    U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
    This article: http://www.apple.com/support/iphone/service/faq/ provides more general information about iPhone repairs.
    -Jason

  • Ipad screen not responding, won't shut off either

    Ipad froze in middle of use. Can't turn off, Screen not responding. Has it died? Help!

    Hi..
    Troubleshooting help here >  iOS: Not responding or does not turn on

  • My ipad screen not responding please help ?

    Please help my ipad screen has frozen not responding to touch ????

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My ipad mini ios 6.1.3 touch screen not responding

    after just a week of minor usage my brand new ipad mini touch sensor stopped working have updated it, resetted it, and restored it , it worked after the first restore then went back to the same condition restored it again and again but nothing what am i supposed to do with it now

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • HT4061 my touch screen on my iPad mini is not responding

    my ipad mini is not responding to me?

    Try a soft reset by simultaneously pressing the home and power buttons until you see the Apple logo, then release both buttons.  This is a good trouble shooting step since it is so easy, and you won't lose ant data.

  • TS3274 My ipad has stopped responding but the screen is still on. So i cant turn it off because i cant slide the red slider because of the screen not responding. Anysolution on this problem?

    My ipad has stopped responding but the screen is still on. So i cant turn it off because i cant slide the red slider because of the screen not responding. Anysolution on this problem?

    Try a reset:
    Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

  • IPod touch 4, not responding, froze, tuned to pink screen, not responding, won't do anything, how could i turn it off?

    ipod 4th generation, not respoding, froze then turned to pink screen, not doing anything, won't restart, etc. What should I do, i.e. try and restart it or something?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipad air2 screen is black and won't come on. I can hear siri but she says she cant work right now. What do I do?

    My ipad air2 screen is black and won't come on. I can hear siri but she says she cant work right now. What do I do?

    If it has NEVER been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • Ipad mini screen not working??

    so i picked up my ipad mini today and tried to turn it on but nothing happened.   i thought maybe the battery was dead so i plugged it in but it still wouldnt turn on.  i hooked it up to my macbook and it made the noise acknoweldging that it was plugged in but nothing appeared on the screen.  my macbook said it has 100% battery life.  i tried to reset it by holding the top and home button but nothing happened, no apple symbol appeared.  i held down the home button and i can hear siri's voice and she can still find stuff for me but i still have a blank screen?  it seems the ipad is functioning properly just not the screen?  please help! my ipad is brand new, only 3 months old, and i take good care of it!

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Touch screen not responding as it should

    Touch screen not responding properly and keeps locking up.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Screen not responding correctly.

    Has anyone else had issues with their screen not responding correctly.Mine is typing wrong charaters or none at all. I've updated to the latest ios. restored, reset and everything else I can think of. The phone is less than 6 months old.

    Did you restore as new without the backup? If you restored as new and then restored the backup, there is a chance that something in the backup could be causing it. But frankly, that seems unlikely to me, but the only way that you could know for sure is to try restoring as new without the backup.
    if you did restore as new, there isn't much else that you can do on your own. Take it to an Apple Store and let them have a look at it. It could be hardware related and there isn't anything that you will be able to do about it unless you want to have the device repaired on your own, since Apple does not repair iPads. They replace out of warranty iPads with refurbs for a cost starting at $250.00 in the U.S.

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