Ipad locks up when i accept terms to update ipad..please help...
I am in need of help...my account for my ipad was hacked and I can no longer access any way of resetting the password or anything. Same goes for my icloud account since I used same username/password as suggested to sign into both. I tried to update my ipad to see if that would help with anything since I signed up for a new apple account and it freezes after I accept the terms and conditions forcing me to restart the ipad. Is there ANY way I can factory reset my whole ipad so I can start over as if I just bought it?? If so how do I go about doing so?? I have looked everywhere I can think of for the answer to these questions and am finding nothing pertaining to my problem so now I am officially throwing in the towel and asking for help.
-Sandra-
Yes, you need your Apple ID and iCloud password in order to turn off find My iPad so Brian's solution will not work. For future reference it is in Settings>iCloud>Find My iPad.
Try contacting Apple here and explain your dilemma to them.
Contact Apple for help with Apple ID account security - Apple Support
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