IPAD loses podcasts downloaded via iTunes Store

I've subscribed to several free podcasts via my MacBookPro and sync'd them with my iPAD. I tried to download some directly from my iPAD where it lets you click "get more" and browse the iTunes podcast library. I selected and download (or so I thought). I watched the downloads go through their progress and complete. I then could not find the podcasts on my iPAD. So, I don't know if they are there and lost chewing up storage on my iPAD, or if they somehow got deleted.
I opened a support link that got routed to someone in iTunes support in India who was the most terrible support person Apple has ever allowed to respond to a question. This person has probably never seen an iPad let alone understand what I was writing about...
Has anyone else experienced this problem? Can anyone tell me how to determine if there are lost or orphaned files on the iPAD?
Thanks.

Nope. I even submitted a complaint to Apple iTunes and have had no response. The person (probably in India) did not know what a podcast was. She couldn't find a record of the download in my purchase history (i had told her it was free) and sent me a bunch of BS articles from the knowledge base.
I am very disappointed. I have used Apple support for various products both HW & SW on several occassions and nothing but the very best possible experience. This "apparent" outsourcing of iTunes support is extremely disappointing.
I'm hoping that someone from Apple monitors this forum and at least checks this out. This is not the Apple I know and greatly respect. This is really disappointing.

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