IPad lost it's "touch" you can't turn it on because you can't slide the slider. I did a simple reset, and then a full reinstall from iTunes - neither worked. Any ideas? We are a school so I can't even afford a "chat" with Apple. So thank you.

iPad lost it's "touch screen" you can't turn it on because you can't slide the slider. I did a simple reset, and then a full reinstall from iTunes - neither worked. Any ideas? We are a school so I can't even afford a "chat" with Apple. So thank your help.

Make an appointment at an Apple Store to have your device examined by a technician. That will cost nothing and you will then know what the problem is and what alternatives you have for a fix.

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HT203175 Reloaded Itunes on an XP machine. Reloaded because Itunes would not open. Now when I play a movie that is in my library, The movie plays for aprx. 60 seconds and then reverts back to my Itunes library. Any ideas on a cure?

Reloaded Itunes on an XP machine. Reloaded because Itunes would not open. Now when I play a movie that is in my library, the movie plays for aprx. 60 seconds and then reverts back to my Itunes library. Does it with all movies in the library, Most where downloaded from Itunes. Any ideas on a cure?

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

My computer is a macbook pro 10.5.8 and my iphoto randomly deleted from my computer. Any ideas how to get it back on?

My computer is a macbook pro 10.5.8 and my iphoto randomly deleted from my computer. Any ideas how to get it back on?

Reinstall it from the computer's original disks or an iLife 09 or earlier install DVD, and then run all applicable iPhoto updaters.
(104407)

IPhone 4 I can't use my Safari app. Every time I try to open it, the LAST app that I had used (and closed out of) opens instead of Safari. Any ideas? Thanks!

Sorry! I didn't realize that a message window opened up, so am not sure if my entire question showed up. I can't use my Safari app at all. Every time I try to open it, the app I used (and closed) previously opens instead. It doesn't matter what app it is, it is just the previous app used. Settings: 4.2.6 (8E200). Model MC676LL. Please help...Thanks!
Kimmons09

Thanks Meg,
I had tried that, but tried it again. No luck...this is so frustrating! Can anyone help? I tried calling Tech Support but I am one month over the "Phone Support" warranty even though I pay monthly for a continued warranty. GRRRR Any ideas?? Thanks!
Kimmons09

My iPhone will only operate when connected to the PC, 2 minutes max after I disconnect it, the screen reverts to black with the apple logo and then completely black. Restoring makes no difference; any ideas anyone? en

my iPhone fell on the floor yesterday; now it will ony operate when connected to the PC - then it works fine. If I disconnect it from the PC, the screen reverts to black with the apple logo, eventually completely black; iPhone is unresponsive until reconnected to PC. Any ideas anyone?

You broke it.
It's time to find yourself a competent 3rd party repair shop or just buy a new phone. I believe you can get an out of warranty replacement from Apple for $149 (not absolutely positive they still offer them for the 3G), but given the age of the phone and the cost, a new one might make more sense.

IPad mail opens with blank white screen and then closes since returning from overseas. Worked fine up until then.

Since returning from overseas my iPad mail does not work. Selecting mail opens a blank white screen which stays open for a short time then closes. No functionality is available during this time. Doing the normal reboots etc does not resolve the problem.

Have you tried to go into the settings, mail, contacts and calendars and removing then re-adding the account info?

Since the latest update I cannot send photos Actual size or large. Medium size is as large as they go. I select Large and Actual, but to no avail. I was always able to do this before the update. I photo and I am up to date on everything. Any ideas?.

Since the latest update I cannot send photos Actual size or large. Medium size is as large as they go. I select Large and Actual, but to no avail. I was always able to do this before the update. iphoto 9. and I am up to date on everything. Any ideas?.

Are you also setting the file size in the New Message Window in Mail?

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ides?

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT4623 I was updating my iPod Touch 5 iOS from Ver 7.0.3 to Ver 7.0.4 and my iPod locked up. Can not reset. The only thing I get is a picture the lightning cable pointing to a circular iTunes icon. Any idea on how to unlock my device? Thanks. Stroke72

I was updating my iPod Touch 5 iOS from Ver 7.0.3 to Ver 7.0.4 and myiPod locked up. I can not reset or restore the unit. The only thing it will do is show me a graphic of thr lightning cable facing up to an arrow and then to a circular blue iTunes icon. I interpert this to mean "connect the iPod to my computer thru the USB cable while iTunes is running. I do this and nothing changes. Total lock up. Any ideas?
Thanks.
Stroke72

You need to restore the iPod...
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/HT1808

HT1414 i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

I bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?

Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?

Just download, install, and activate using your serial number. You are allowed to have the software installed and activated on two machines. If you do not wish to retain the original installation as a backup you can deactivate it by opening one of the programs and choosing Help -> Deactivate.
Here is a general link for where you can find download links...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you would like a more direct link you will need to name the software and the version.
If you need your serial number you should be able to find it in your Adobe account online if you registered the software when you first installed it.

Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I inste

Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I instead just keep everything on my ipod and then if I have to get a new computer or something just download all my songs from the ipod to my new computer's itunes? Will that work? Will I still be able to keep all my songs that way?

I'm going to assume the consolidating files does not work due to hard drive space limitations.
Since you're moving to Windows 7, have you tried using the Windows files and settings transfer utility? That will move everything for you to the same location on the new computer, it also allows some control over what actually gets moved.
Alternatively, if you know the location of all of the media, it can be manually moved by copying it from the old computer to the new computer in the same location.
Also, using the Apple article on moving the library, take a slight twist on what it says. Move the iTunes library to the external drive, update the settings in iTunes to reflect the library being on the external drive, then consolodate it.
The options are endless for moving the library... it simply takes a little effort to make it happen and possibly a twist on existing "standard" methods depending on your unique situation.

Due to a scam invading my server, Parental Controls is locked and I cannot add this site as blocked. Any ideas as how I can unlock parental Controls?

Due to a scam invading my computer recently, I cannot block these site in Parental Controls. This feature locks immediately and I must use Force Quit to close. Any ideas as to how to unlock Parental Controls? The two scams appear to be gone as I can now use Safari.

howdy my Scotch/Irish brother (I'm Irish descent - actually Norman invader, but hey)
I'm surprised you didn't ask our gracious Hosts to EDIT the live link in the OP's reply - seems very malicious indeed. I reported it already though asking that it be left as merely a domain name - can't save everyone when the ship sinks
buenos dias
ÇÇÇ

I have lost my "Basic" panel in the Develop module and can't figure out how to get it back. My right panel goes from the Histogram straight to the Tone Curve panel. My Basic panel should be below the Histogram. Any ideas how to get it back. I have even

I have lost my "Basic" panel in the Develop module and can't figure out how to get it back. My right panel goes from the Histogram straight to the Tone Curve panel. My Basic panel should be below the Histogram. Any ideas how to get it back. I have even uninstalled my lightroom and reinstalled it with same issue. Help!!!

Right click on or near one of the other headers and a pop-up will appear and you will be able to select the Basic Panel for viewing.

IPad lost it's "touch" you can't turn it on because you can't slide the slider. I did a simple reset, and then a full reinstall from iTunes - neither worked. Any ideas? We are a school so I can't even afford a "chat" with Apple. So thank you.

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