IPad mail app

I  just bought my new ipad air and the mail app and inbox has been working perfectly now when I click on the mail icon, it won't go into my mail box just shows a list, i..e  Icloud, exchange google, yahoo, aol. outlook.com and other please can someone help me get it back to working as it should.  Thank you

That typically occurs when there is no active mail account set up.
Open the Settings app > Mail,Contacts,Calndars and see if your account is in the accounts list. If not, you will need to re-add it.
If it is, try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
If that doesn't work, go back to Settings, delete the account, then add it back in.

Similar Messages

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    You can turn mail off in the settings but then you can't use it for anything, including the "test" that you want to perform.
    Settings>Mail, Contacts, Calendars>Account Name>Mail>Off. That totally turns off the mail account.
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  • Stop email checking when first entering iPad Mail app?

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    even though I have all my fetch settings set to "manual"
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  • Ios7 iPad Mail App Using 2.3 GB???

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    Hi Rosesatt,
    Welcome to the Apple Support Communities!
    I know that situations like this can be very frustrating and you have already done a great job with troubleshooting already. One further step that I would recommend would be forcing the Mail application to close and then open it fresh. Please use the attached article as a guide. 
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    Have a great day,
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  • My emails from my gmail account is taking forever to upload in my IPad mail app

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    Hello there, Siew Hwee.
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    http://support.apple.com/kb/ts3058
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    Additional Information
    If the issue persists after following the above steps and your Gmail account is checked by more than one device or computer, get more information about this issue.If the issue persists, consult Gmail's support site. These articles may help:
    Problems downloading mail - Gmail Help
    Problems sending mail - Gmail Help
    Thanks for reaching out to Apple Support Communities.
    Cheers,
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  • I didn't set up my outlook on my ipad mail app; how did it know/input my e-mail account?

    I didn't set up my outlook e-mail account on my ipad mail app; how did it know/input my e-mail account?
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    Follow up:  Is it somehow associated with my wireless network at home?  Am I only able to access the e-mail account on my mail app while I am sharing the server that my outlook account is associated with?

  • IPad Mail app won't auto rotate

    The iPad mail app does not auto rotate on my iPad.  All the other apps rotate fine.  The rotation isn't locked.  And yes, I am aware that if I reset or shut down the iPad, rotation will restore.  However, eventually, it always ends up locked.  This is a bug of some type in the operating system.  Does anyone know if Apple knows about this and intends to fix it? It is extremely annoying.

    I have seen other users have the same issue, but not as a recurring problem. In light of that, I don't think that Apple would consider it a bug that needs to be fixed. Perhaps, restoring your iPad from a backup, resetting all settings, or restoring to factory settings and starting all over again would help.
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  • Ipad mail app quits on launch. Help? Any solutions?

    IPad mail app quits on launch. Help? Any solutions?

    Try quitting the Mail app like I describe and then reset your iPad. Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. The reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

  • Ipad mail app not responding

    ipad mail app is not responding. The twirling circle just keeps going and nothing happens with the app, doesn't download any mail. WiFii is connected and working. I can go through the browser to gmail on the ipad and see messages but the mail app isn't working. Would like to reinstall it but it's not possible to delete it because it comes pre-installed on the ipad.

    You can force quit it.
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    What is your mail client? If it's yahoo, you may be experiencing one of their random outages.....they have been upgrading their service for months and when they're working on the part of the data base that holds your account it'll mess up until they stop messing with it.

  • TS3899 Whenever I send a email from iPad mail app with an attachment from pages or numbers, the receiver is getting only attachment in the email. They are getting the email content. How to troubleshoot this issue.

    Whenever I send a email from iPad mail app with an attachment from pages or numbers, the receiver is getting only attachment in the email. They are getting the email content. How to troubleshoot this issue.

    Someone is probably sending spam with your address forged on the To: line.  Could be one of your old contacts with a Windows machine has a virus that's doing it.  It's also possible your e-mail account has been hacked, though I'd think such a hacker would be a bit more purposeful.
    For more information, see:
    http://www.reedcorner.net/guides/macvirus/is_it_malware.php#spam
    * Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple.

  • My email accounts keep disappearing from my iPad mail app.

    My email accounts keep randomly disappearing from my iPad mail app.  The accounts are still there in settings but are not appearing in the app or sending and receiving mail.

    Hi there Angelicorange,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • After password changed, Gmail is not working on iPad mail apps.

    After Gmail password changed, iPad mail app's not working.
    I changed  password on ipad setting too.
    But its showed ' Theuser name or password for "Gmail" is incorrect. '
    I can use Gmail from safari.
    Why?

    Try this. Even if the outgoing primary server states that the username and password are optional, fill them in anyway.
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  • IPad mail app freezing, need help

    I've experienced my Mail app freezing twice in last two weeks in the middle of writing a mesage. I can't save it as a draft nor can send it, can't move to another folder. But if I leave the Mail app and go to gmail app it works. Anyone knows what's happening?
    Thank you in forward for your help!

    Have you tried the simple basic things?
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    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit the mail app and restart.Go to the home screen first by tapping the home button.Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    It is possible that you have an email in your inbox or trash folder that is causing the problem as well. Maybe an email with large attachment? If you have an email like that - try deleting it from the iPad. You may need to do that from the server in your webmail using a web browser if the mail app keeps frezzing on you.

  • Best iPad mail app for attachments

    I'll be picking up the new iPad Air in the next few days and am wondering what email app I should use for attachements. My work uses a Gmail hosted email service, and I'm a Gmail user myself, so ideally it would have multi-account support.
    In my work I use the usual mix of .doc, .xls and .pdf documents. From what I understand the default Mail app is not suitable for (multiple) attachments. I'm a big Dropbox user if that makes a difference.
    I hear good things abou the Mailbox app (by Dropbox) and the Gmail app by Google themselves.
    Any suggestions?

    I love the recently launched iPad app Cannonball. https://itunes.apple.com/app/cannonball-email/id701582906
    You can search for just attachments as well as sort email into various cataegories as you would with snail mail. So subscriptions, financial, travel etc all get sorted and allow you to peruse through as you need them.
    It got great reviews as well - http://mashable.com/2013/10/22/cannonball-app/

  • Yahoo! email does not load through ipad Mail app.

    I'm using an iPad mini and for about 1 week now the built-in Mail app does not retrieve my Yahoo! email.  When I click on the Mail icon a blank screen comes up -- no error message, no nothing, just a blank screen.  I have to use the browser to access my Yahoo! email.  I have tried deleting and re-establishing my Yahoo! email account.  I have tried re-establishing my network connection.  I have tried restoring my iPad to factory settings.  I have switched my default email account to G-mail and I receive my email just fine through the built-in app.  But Yahoo! is my primary account and I cannot get my email.  This just started in the last week.  Prior to this I have been receiving Yahoo! email just fine through the built-in app for 3 years.  But now nothing.    Also, the mail app recognizes I have new mail because the little red number pops up when new mail arrives.  But in order to retrieve the mail I have to go to the browser, and once the mail is read, the little red number disappears.
    I contacted Yahoo! support and they suggested I set up an app password if I use two-step verification.  But I don't use two-step verification.  Then they suggested checking my IMAP settings, but IMAP settings aren't accessible (that I know of) through the iPad mini settings.  So I just re-established the network settings to no avail.
    I can't help but think this is a Yahoo! email server issue, but Yahoo! doesn't mention that.
    Someone please help!

    Yahoo mail works on my Mac desktop & laptop, plus my iPad 2.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • Ipad mail.app won't display unread msgs in subfolders on IMAP server

    Mail.app on my MBP (Snow Lion) reads all the unread messages (using a smart mailbox) in the sub-folders on the IMAP server I use (shared hosting).
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    Hello EllieVelwell,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Best of luck,
    Mario

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