Ipad mini 3 can't sync with microsoft exchange email (iphone 6 can)

I have an iPhone 6 and iPad mini 3 (verizon). Both are set up the exact same. At work, I am able access Microsoft Exchange email using the iPhone mail app with wifi. (I work underground and have no access to cell service) However, the iPad Mini will not allow me to access my email over wifi using the mail app.
Here is the tricky part. 1)wifi works perfectly on the iPad Mini for all other functions (safari, other apps, etc.). 2)when I get home (or anywhere else) the iPad mini is able to access my work email without a problem. I am not using my cellular connectivity at home, so it has nothing to do with that.
Nobody at work seems to be able to figure it out. Is it a MAC address issue, IP address or a blocked port? Help me please!
All passwords and other settings are the same on the iPhone and iPad. Also, this is not a gmail exchange account. I already know that gmail does not support new exchange accounts. This is a work hosted email.

Here is what I gather from my reading:
-- delete you exchange account then re-configure. Shakes things up.
-- reboot device.
-- re-install from backup.
-- use microsoft outlook for ipad. ( some business do not allow. check. Why? caches info on amazon cloud. ) You should try as a trial at least.
2)when I get home (or anywhere else) the iPad mini is able to access my work email without a problem.
VPN vs no VPN? Would seem there is a diff here.
Re-boot ipad.
Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. page 128 iPad user manual.
force power down if the above give you trouble.
Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.
more details on re-booting:
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm
Restore to factory settings by loading the latest version of ios that your machine will support:
   Do a full backup of your device. Twice is best -- cloud and computer.
   "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS."
   http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
   "You can put your iOS device into recovery mode, then restore it using iTunes.:
   http://support.apple.com/en-us/HT201263
At last resort you could consider DFU (Device Firmware Update). This could void your warranty.
    http://www.imore.com/tip-put-iphone-ipad-dfu-mode

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I do not care who you are, I have more than once been interfered with, this is my home, you do not have the power to steal my network speed every day, I have a complaint you
发自我的 iPhone
在 2014年11月7日，下午4:32，Apple Support Communities Updates <[email protected]> 写道：
Apple Support Communities
selenafromshenzhen has posted in the Using iPad community.
IPad Mini Won't Sync With Mac Mini (ios 8.1 OSX 10.6.8)
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HT4972 has anyone had issues syncing with microsoft exchange server since upgrading to ios 5.1.1

Has anyone had issues syncing with microsoft exchange since updating to ios 5.1.1

No bug I'm using exchange at work I've updated a couple of people here and it's working.
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I'm really into the new iPhone 4 to use as a business phone. I have a Dell PC with Windows XP. The most important thing for me regarding iPhone is that the sync with Microsoft Exchange is flawless.
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