Ipad mini charger explode , why apple authorize service center said that physical damage were not included in warranty.. it was product failure !!

Ipad mini charger explode , why apple authorize service center said that physical damage were not included in warranty.. it was product failure !!

You will have to speak to Apple regaring this issue. No one here can do any more for you than suggest you contact Apple.

Similar Messages

  • My iPad mini keeps asking for apple ID to face time then says I'm not connected to Internet when I am. Help please

    My iPad mini keeps asking for apple ID to face time then says I'm not connected to Internet when I am. Help please

    Hi there Mullin1!
    I have a couple of articles here that can help you troubleshoot and resolve this issue. This first article will help walk you through some basic troubleshooting steps for FaceTime, and it can be found here:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    After going through those steps, if you are still having issues with your Wi-Fi connection, then you will want to reference the further steps located in this article:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I have difficulty charging my iphone 5. The nearest service center said that there are missing pins in my lightning connector.

    My phone is still under warranty but the service center said that it is voided due to the missing pins inside the lightning connector.  What do i do with this? My phone can charge but you need to press on the cord a little for it to click.  My cord is not the issue because I just bought it and it is brand new.

    Well, your service is handled by an Authorized Apple Service Center. If they refuse to handle the claim, that is well within their rights. Apple as well could void a claim under the same circumstances. I'm not saying that you did or did not modify the device, but you could try and talk to a supervisor there and make another request. You can also try and contact Apple by obtaining a number with this support document and describe your problem. http://support.apple.com/kb/HE57

  • He menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that t

    he menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that they don't cover that center part of the ipod so they're asking us money before they can fix it. We bought the ipod last december 8, 2010 and we brought it to the service center last april, 2011 here in the philippines. And until now they're not fixing it because they're asking us to pay half the price of the item which is 8,040 pesos..

    As advised, you need to call Apple about this.
    http://support.apple.com/kb/HE57
    No one here works for Apple (no one who will reply, anyway) so there's nothing anyone here can do to help you with this issue.
    Good luck.

  • Why does ipad mini charge to 90% and stop charging?

    Even with overnight charge, my ipad mini charges to max 90%. Sometimes, it gets to 100% but its rare. Is it a bug. Should I upgrade IOS or something.

    I got the similar problem before and  hope the following can help.
    One day night, I suddenly decided to use the charger of my iPhone 3GS to charge my problematic new iPad Mini that has 90% charging problem. It has the same appearance and same output (5V , 1A) as the charger came with my new iPad Mini. Strangely, I found it worked and could fully (100%) charge my iPad Mini at one go when I waked up next early morning. I guess the 90% charge problem is probably due to some problematic chargers instead of iPad Mini.
    As it takes time to spend the battery power and charge another times using different chargers to prove whether the problem is due to the charger, I don't know if my finding is a real solution. I hope any one, if meets the problem, can try himself/herself by using another charger (say from iPhone 3 or 4 or even from another iPad Mini) to see if the problem is really from charger.
    I hope that your result can be shared with me.
    If at the end the problem is proved from individual charger, replace it to solve.

  • Can I use my iPad mini charger for my iPhone 5c.

    Can I use my iPhone 5c charger for my iPad mini

    Hi 50mike,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    iPhone, iPad, iPod: Using iPad Power Adapters
    http://support.apple.com/kb/ht4327
    You can use the iPad mini charger to charge the iPhone 5C, but not recommended the other way around.
    The article below explains that the iPhone charger is meant to charge only iPhones and 1st generation iPad mini.
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    To charge your iPad battery, try one of these:
    Connect iPad to a power outlet using the included cable and USB power adapter (use the table below to determine which adapter is intended for your iPad.)
    Connect to a high-power USB 2.0 port using the included cable.
    Note: Some USB 2.0 ports and accessories do not provide enough power to charge iPad. When this occurs the message "Not Charging" appears in the status bar next to the battery icon.
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • IPad Mini Charger not Working

    My iPad Mini charger for a long time now has had this fat inflated bit at the end of the wire (where it connects to the iPad) and now suddenly it has stopped working and I think because of that.

    Just buy a another charger  take faulty one to Apple Store To be tested you may get a new one a bit cheaper. Bsydd uk

  • My iPad mini charger isn't working

    My iPad mini charger isn't working. I don't know what happened. it goes off and on sometimes. I use it constantly and now it just seems to not work. What should I do?

    Hi Only if I need help,
    Is your iPad Mini still within the 1 year Warranty period, and is the charger the one that came with it? If so, then you can go to any Apple Store and have the Charger replaced. It is also under the warranty.
    Cheers,
    GB

  • Ipad mini charger getting very hot

    ipad mini charger getting very hot. Not the ipad. What is it? A problem, or normal?

    Warm is normal. Too hot to handle, literally, is not. So if you can hold it, then it's probably fine. Mine gets hot when it's charging. But if it's too hot for you to hold then you should stop using it and get it checked out an apple store.

  • I bought my daughter an ipad mini and used my Apple ID to transfer over her favorites. Now I can't use netflix and hulu. So I want create her an id but it won't let saying too young. I tried to create another one with my age and it still says too young.

    I bought my daughter an ipad mini and used my Apple ID to transfer over her favorites. Now I can't use netflix and hulu. So I want create her an id but it won't let saying too young. I tried to create another one with my age and it still says too young.help!!!

    iTUNES STORE - TERMS AND CONDITIONS
    "This iTunes Service is only available for individuals aged 13 years or older, unless you are under 13 years old and your Apple ID was provided to you as a result of a request by an approved educational institution. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it."
    Restart the iPad. Tap Settings > iTunes & App Store then sign in your Apple ID.

  • I bought a ipad mini online from the apple store. His battery doesn't last more than 6h. I return it back to them they send me a new one, but the problem is same. Battery doesn't last more than 5-6h!

    I have purchased a iPad mini online from the Apple store. Since day one I had 2 issues with it. First is that the battery life doesn't last more than 5-6h active usage, and the second one is with the wi-fi. It works properly but after I leave it for a while in sleep mode and try to reuse it, it doesn't want to open a web page or app store or mail (anything connected with the internet search) but it shows that is properly connected with my home network. So I have to turn off the wi-fi connection and turn it on again so it start to work properly. After couple off days this becomed very annoying so I contacted the support via phone and they gave me instructions for return it and that I'll receive a new one without aditional fee. I get the second device in the predicted time but again I have the same issues with the wi-fi and battery life. I will be pleased if someone from the Apple expert team explaine to me what should I do, because I dont find it for normal what is happening. On the Apple official site under the specifications for iPad mini it says that the battery lasts for at least 10h and the wi-fi problem isn't mentioned anywhere. Thanks in advance.

    This is a user to user forum. No one here is an employee or representative of Apple.
    If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum.

  • TS3367 If I have an IPad mini and my wife has an IPad, can I connect to her IPad with FaceTime from my IPad Mini? Are multiple Apple ID's required? One for each device/person?

    If I have an IPad mini and my wife has an IPad, can I connect to her IPad with FaceTime from my IPad Mini? Are multiple Apple ID's required? One for each device/person?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Several iPad mini's with one Apple ID - issue of repeated welcome emails received

    Hi all,
    We currently have approx 75 iPad mini using a single Apple ID. Recently we have added a few additional and updated to the latest iOS. We are receiving multiple welcome emails (2-5 day) welcoming us to our new iPad.  Is there a way we can stop this for occurring any further? Your help is appreciated!

    We've been trying to contact the seller for weeks. There's no way to return it to the seller when she won't respond to a single email.  I don't know if she deliberately duped us or what. Surely we are not the only ones in this situation. It's shocking Apple doesn't have an override in place to protect buyers in cases similar to ours.
    You are incorrect that we cannot use the iPad. It has operated perfectly except for not being able to add any new apps due to not being able to enter in his Apple ID.
    Thanks anyway for the reply.

  • Oh Gosh!!! I just dropped my IPad Mini. Does my apple support cover this?

    Oh Gosh!!! I just dropped my IPad Mini. Does my apple support cover this?

    If you purchased regular AppleCare, it's not covered.
    If you purchased AppleCare+, it's $49.
    (85627)

  • Is it ok to use my ipad mini charger on my iphone 5?

    I just got a new iphone 5 and i was wondering if it is ok to use my ipad mini charger on my new iphone 5 because i want to save the new charger that came in the iphone's box until i actually need to use it.

    Yes, that will be fine.

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