Ipad Mini cracked in the car during a cold day in Canada
Hello everyone, thank you for taking the time to look at this question. My Ipad Mini is about six months old and it recently has cracked. There are two hairline cracks on the top right and bottom left of the screen. No one has dropped it, and it has never been roughly used. The screen is fully functional, but those cracks are about two inches long. The only thing I can come up with is that it probably cracked in the car or while carrying it in my bag due to the extreme cold that my area has been experiences. It has six months left on the warranty, but I don't have Applecare. Will apple replace my product? I've never had anything crack because of the cold, so it might be a weird case to explain. I want to walk into an apple store, but I thought I'd ask the community if anyone has had any of the same problems as me. Thanks again
You are going to have to take it into Apple so they can examine it. Only they can tell whether or not it will be replaced.
Allan
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I got my newly bought (within 30 days) ipad mini cracked, and the screen was broken, where can I find a place(montreal) to replace it, and how much will it cost? Can i get a free replacement in apple store since within 30 days?
huilihuili wrote:
Can i get a free replacement in apple store since within 30 days?
No. Damage caused by the user is not covered by warranty. A replacement iPad mini is $219 for the 1st generation, or $249 for the iPad mini with Retina display. -
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If you want someone from Apple to explain what you should do make an appointment at an Apple store if there is one near you and take your iPad there and talk to Apple. If no Apple store is close enough then call Apple to find out what your alternatives are. There is a Contact Info link at the bottom of every page in this forum. -
Ipad mini crack screen its noy even a year do i still get the one time garanty on it
ipad mini crack screen its noy even a year do i still get the one time garanty on it ?
There is no such thing as a one time guarantee. Most of those stories are urban legend.
If you can somehow prove that the screen cracked due to a fault in the manufacting process, then it would be covered under the warranty. That will be pretty tough to prove, however. -
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