Ipad mini has passcode but i don't remember setting one?

i have got my daughter an ipad mini and it has asked for a passcode but i don't remember setting one up how can i sort this out??

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

Similar Messages

  • Hi , I want to purchase a product of yours , online (ipad mini 16 wifi) , but i don't have credit card. i can do the payment via debit card , can you kindly guide me through this issue? thanks

    Hi , I want to purchase a product of yours , online (ipad mini 16 wifi) , but i don't have credit card. i can do the payment via debit card , can you kindly guide me through this issue? thanks

    Hi naderanissi
    This is just a user - to - user support forum so no one can help you with payments.
    The Apple Store accepts different forms of payments in different countries. If you do not have the option to pay with a debit card then you must choose another form of payment.
    Try calling Apple at the phone number that appears in your Apple Online Store.

  • Hello, my friend's ipad locked and need the apple id and password to unlock the setup and open the ipad but he don't remember any one of them nor his email and security questions what can we do about that please solution?

    hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
    <Edited by Host>

    Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
    Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
    Or has he tried finding it via http://appleid.apple.com : Apple ID: How to find your Apple ID.
    If he can find the account id he can then get its password reset via http://iforgot.apple.com
    (As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.)

  • In settings under general and in restrictions I'm trying to disable in app purchases but it is asking for a password but I don't remember setting up a password.  What can I do?

    How many attempts do you get before you have an issue in settings under restrictions while trying to turn off in-app purchases?  It's asking me for a passcode but I don't recall ever having a passcode.

    You need to set a password up before you can go ahead.  It is separate from the one you have on the opening page of you iPad.

  • New iPad mini has Passcode that owner did not set

    Brand new iPad mini was setup using cloud only, never attached to computer.  Now trying to use it again but it's asking for a Passcode.  I didn't set a passcode and it's not connected to employer in any way.  How to bypass or reset?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • HT1212 I have a restrictions passcode that I don't remember setting and now can't access. How do I reset?

    The problem I think is linked to my inability to download and/or play songs with explicit content to my phone. I

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My new ipad mini has sound but I can't hear the clicks or the keyboard sounds. Please help someone!

    The sounds setting is on, and I can play music etc but other sounds such as the select click or the keyboard clicks are not there. It is a new pad so maybe some setting is on off or something? The volume button on the side is on full but still not clicks!

    1. Double-click the Home button and swipe the Task Bar (at bottom) to the right. Check volume and mute settings.
    2. Hold the Sleep and Home button down for about 10 seconds until you see the Apple Logo

  • My daughters ipad mini has locked her out.

    My daughters ipad mini has locked her out. She had set a password for her screen lock then failed to put it in correctly and now the ipad has locked. The screen says to connect to iTunes but when I do her ipad does not appear I the list.

    http://support.apple.com/kb/ht1212

  • I never set a restrictions passcode but my ipod is asking for one help?

    Can anyone help me? I'm trying to do a reset of all settings but it asks for two passcodes, my normal one to unlock my ipod but then it asks for a second passcode called a restrictions passcode but I never set one.

    What do mean by full setting reset?
    A few other users has said that they had a Restrictions passcode but they said then never set one. Two possibilites.
    - A glitch set one
    - Someone got hold of yur iPod when the screen lock was off and added one.

  • I just got a replacement for my broken iPad mini from asurion, and I backed it up. But the problem is, my broken iPad mini has iOS 7 and all my data is in iOS 7 form, and I want to transfer it to the new iPad mini. How would I do it?

    I've just received the replacement today, and I restored it from a backup I made back in July when my old iPad didn't have iOS 7. And I've updated the new iPad to iOS 7, but I don't know how to transfer the data I have on my old iPad mini in iOS 7 format into the new already backed up iPad mini. Can someone help me?

    Restore from iTune Backup
    1. Settings>General>Reset>Erase all content and settings
    2. You'll be asked twice to confirm
    3. You'll see Apple logo and progress bar
    4. You'll see a big iPad logo on screen
    5. Configuration start
    6. Set language
    7. Set country
    8. Select Network and input Password>Join
    9. Enable Location Service>Next
    10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
    11. Select Restore from iTune Backup
    12. You will see picture of USB cable pointing towards iPad
    13. Connect iPad to iTune (make sure iTune is on standby)
    14. Tap Continue (computer)
    15. Restore iPad from Backup (computer)
    16. See progress bar with estimated time (computer)
    17. See Restore in Progress on iPad
    18. See Apple logo
    19. See Apple and Progress Bar
    20. Slide to Unlock
    21. Copying Apps back to iPad (computer)
    22. You'll see Loading/Installing/Waiting below the Apps (iPad)
    23. Sync Music/Podcast/Movies to iPad (computer)
    24. Sync completed (computer)

  • My ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

    my ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

    If moisture got inside, it may have shorted the iPad's electronics.
    Solutions for wet iPad.
    http://www.gazelle.com/how-to/ipad/ipad-recover-from-water-damage
    http://www.knowyourmobile.com/appleiphone/ipad/ipaduserguides/701079/how_to_fix_ an_ipad_if_it_gets_wet.html
     Cheers, Tom

  • My iPad mini has not been charging well recently but i have purchased a new cable and it still is not charging and has no battery. Someone Help  PLEASE

    My iPad mini has not been charging well recently but i have purchased a new cable and it still is not charging and has no battery. Someone Help  PLEASE

    1. Reset iPad; hold the Sleep/Wake and Home button down until you see the Apple Logo
    2. Try another wall socket
    3. Try another cable (make sure it's an original Apple cable)
    4. Try another charger (make sure it's an original Apple charger)
    5. Clean Lightning port with compress air or new paint brush

  • HT201304 My iPad mini has my Apple account info on my general settings but a different different apple account in the App Store ,how can I change that?

    Please help! My iPad mini has two different apple ids. My Apple ID in the general settings part and my family's id in the App Store. I need to fix it so that it's just one Apple ID and one password.

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Apple ID Support - Manage Account
    http://www.apple.com/support/appleid/manage/
     Cheers, Tom

  • TS4585 My IPad mini has frozen with the message:  Not Enough Storage.  This iPad cannot be backed up because there is ot enough iCloud storage available.  You can manage uour storage in settings."  But the screen is locked so I can't hit "close" or "setti

    My iPad Mini has frozen with a a message that I do not have enough ICloud Storage space.  I have freed up nearly 5 GB of space and it is stll frozen.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • IPad mini backup/passcode issue

    My iPad mini has stopped working by simply refusing to start. Pressing the power button result in the apple logo showing but nothing else happens. I've been to the Apple store here in Sweden but haven't gotten any good help or advise other than restoring the device. Now, the problem is I have no backup on the data and the iPad contains a lot of very important files and info regarding business and also private life. When connecting the iPad  to my computer I can see the devise in iTunes and also access the option for backup, recovery etc.
    iPad runs latest version of iOS7 and PC is used.
    The problem is I cannot backup my iPad without entering my passcode on the device which won't start.
    Can anyone please share any solution/software/help?
    Best regards

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

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