IPad mini. Kid downloaded new game. While playing game screen locked up. Can not close or shut off.
iPad mini. Kid downloaded new game. While playing game the screen locked up. I can't exit out or shut off. What do I do?
If you ahven't already done so then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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TS1424 Can't access the App Store on my iPad mini since downloading new software
Hi. Since loading the new software I can not open the App Store. Any ideas?
I am having the same issue with Ipod 5th generation. Click on the store and it automatically goes back to the home screen. Won't open!
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Does anyone have any options.
I have not used them, but you can try: http://mobileaccessusa.com/mifi_rent.html
I have successfully used comparable services like this in Europe. Google "MiFI rental USA". The advantage of using a MiFi device is that you can connect multiple devices at once - usually up to 5. -
My ipad mini keeps on crashing when i play games (eversince i updated it)...can anybody tell me what i need to do to prevent this?
_Jet wrote:
My ipad mini keeps on crashing when i play games (eversince i updated it)...can anybody tell me what i need to do to prevent this?
Try this First...
Close All Open Apps... Sign Out of your Account,,,, Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.. -
HT4059 my iPad mini cannot download books from iTunes - help
my iPad mini cannot download books from iTunes - help
Hi, debikay45.
Test to see if you can download a free application from the App Store. If this was successful, test downloading the book again. Try closing all open applications and power cycling the device, test the results. Make sure you have an active Internet connection. If these results were unsuccessful, see the steps in the article below that refer to iOS.
Isolate the issue: (Mac OS X, Windows, iOS)
Make sure the issue is with the iTunes Store only. (You need an Internet connection to access the iTunes Store).Open a secure website to test if you are online as is necessary for the iTunes Store. This also tests if the main ports 80 and 443 are accessible. If the website works but the iTunes Store does not, it is most likely a firewall blocking the iTunes software or servers. If this is the case, follow the steps in the "Blocked by software firewall" section below.
Test using another device.If possible, another device, ideally on a different network, would help troubleshooting any iTunes Store issues most efficiently. If another device on another network has issues, the iTunes Store may be undergoing maintenance, and will be available soon.
Test using another network.
Connect your computer or device to another network and testing helps determine the next step. This is also helpful if multiple devices are affected.
If your device can connect to Wi-Fi and a cellular network, larger downloads may not be possible over the cellular network.
If the issue disappears while connected to another network, you may need to work with your support options to open access to:
itunes.apple.com
ax.itunes.apple.com
ax.init.itunes.apple.com
albert.apple.com
gs.apple.com
ax.phobos.apple.com.edgesuite.net
mzstatic.com
Note: iTunes may use the fully qualified version of these addresses for additional security.
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
It is critical that your date, time, and time zone be correct:Windows:
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Mac OS X:
From the Apple () menu, choose System Preferences.
In System Preferences, click Date & Time.
Enable the option to "Set date and time automatically" if it is not.
Click the Time Zone tab and adjust the time zone to match your current location.
iOS:
From the home screen, tap Settings > General > Date & Time.
If the option exists, turn off Set Automatically.
Verify the time zone and time (in the status bar) are correct for where you are currently.
If not, adjust the incorrect setting accordingly.
If everything was correct and the option exists, turn on Set Automatically.
Remove any restrictions that may be causing the issue:
Windows:
It is recommended you use iTunes from an administrator account.
Refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
You can also check using iTunes Diagnostics if you are recognized as an administrator by iTunes.
Mac OS X:
It is recommended you use iTunes from an administrator account. To become an administrator account, from the Apple () menu, choose System Preferences.
In System Preferences, click Accounts.
You may need to unlock the lock in the bottom-left corner of the window to make changes. If you can unlock the lock, you are already an admin user.
Under the account you are using, it may say "Standard." Enable the option to "Allow user to administer this computer" to make the user an admin account user.
From the Apple () menu, choose Log Out.
Log back in and return to using iTunes. Test to see if the issue is resolved.
iOS: Restrictions can limit your ability to purchase some content. Check restrictions via Settings> General > Restrictions if you're unsure about those settings.
After isolating the issue to iTunes by following the above steps:
If the issue still occurs and iTunes displays an alert message with a specific code, please see the section below titled "Specific Conditions and Alert Messages" for additional troubleshooting steps.
If the issue is still not resolved and there is no specific code or alert message, you can visit the iTunes Store Discussion Board to try to find additional information for help resolving your issue:
You can also contact AppleCare to discuss your support options. Depending on your product’s coverage status, you may need to pay for support.
iTunes Store Discussion Board (Mac)
iTunes Store Discussion Board (Windows)
New routers or a new Internet Service Provider (ISP) may limit your ability to connect to iTunes Store. Let your router manufacturer or your ISP know about the ports and servers in this article and confirm that they are compatible.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
HT1296 How can I transfer all my photos from my Ipad Mini to my new MacBook Pro
How can I transfer all my photos from my Ipad Mini to my new MacBook Pro
I am facing problem while I connect to my iPad mini with MacBook Pro , it only sync photo from its taken by and from it camera roll only. It doesn't sync all the images... Like my all albums. All photos in library....To copy photos that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
You should also be able to copy albums that you've created directly on the iPad via apps such as Simple Transfer (though I haven't tried it) -
Once you buy a movie on an iPad mini do you need wifi to play the movie
Once you buy a movie on an iPad mini do you need wifi to play the movie.?
Once it is downloaded to the device, no.
Rentals will require a connection. -
How do I get the contacts from my old iPad mini to my new iPad mini retina?
Is there someone I can talk to?One way is to download the app My Contacts Backup on your old iPad. Use the app to back up your contacts as a vCard attachment to an email. Send the email to yourself, then open the email on your new iPad and tap the attachment to import the contacts.
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WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Dear Apple Support,
Good day to you.
This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
After restoring it my ipad is now opening and it is like new that i need to set up again.
I set up again until i reach the apple id and password.
I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
What will I do? Please help.
Thank you
Sent from my iPhone
Begin forwarded message:
From: Apple <[email protected]***>
Date: October 9, 2013 at 11:53:53 PM GMT+4
To: ****
Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini
Dear Leslie J.,
Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
Apple Support
<Email Edited By Host>1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working? -
How can i restore my old iPad mini onto my new iPad air2
How can I restore my old iPad mini onto my new iPad air 2
Click here and follow the instructions.
(117974) -
Hi, My iOS device (Ipad mini) only appears in iTunes while cable-connected, but does not appear after diconnect the cable. How can I Wifi sync ?
Documents say
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it....
But I can't see my iPad Mini in iTunes.
And my Ipad (Settings, General, iTunes Wifi Sinc) shows a message :" Sync will resume when xxx(my PC with iTunes) is available "...
Both are in the same network,
Ipad mini is is plugged in to power
. iTunes is open on the computer
what can i Do ???Hi Skydiver119, and tks for four interest.
I have done exactly as you say, but it does not work for me.
You indicated " Navigate to the info tab and scroll down. There'll be a check box for 'sync over wifi' or something to that effect. Check that box and sync to affirm your choice."
I navigated to Summary tab (not Info Tab) and checked "Sync with this ipad over Wi-Fi"
I disconnect the wire,
and my iPad disappears from my iTunes screen.
in my iPad ->Settings -> General -> iTunes Wi-Fi Sync -> says " Sync will resume when (my PC) is available.
So, I can not sync via wi-fi
I appreciate if you can help me. -
i no longer have video capability on my ipad mini after downloading ios7. has anyone else had this problem?
Describe the problem. Won't show videos? Won't take videos? Or other?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom -
I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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I have just updated my ipad mini with the new ios software and it has caused may ipads onboard keyboard to run very slowly does anyone no how to fix this issue
*Typing lag iOS 7*
Settings>General>Reset>Reset all settings. This should improve the typing responsiveness
*Note:* Settings, preferences, network settings, etc will be reset. *NO data or media will be lost*
and/or
Settings>iCloud>Documents and Data (turn it OFF)
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