IPad mini not turning on less than a week after purchase!

Hello everyone. I bought a new iPad mini 64G last Saturday while on vacation in Canada. I just returned to Qatar and was using my new iPad the past 2 days after restoring from my account for my old iPad. today, I leave to charge and after a little over an hour, I try to use it and it won't turn on! tried resetting but nothing happens, tried charging, again nothing, connected to itunes, nothing! There is no Apple store in this country, and they will acknowledge anything not purchased from a local store. Any ideas please?

Reset like this?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Connected to iTunes ... To do what? Restore the iPad? Connected to iTunes doesn't really tell us anything. Try restoring the iPad software. If iTunes does not recognize the iPad, try Recovery mode. recovery mode is covered at the very end of this support article if you need it.
iTunes: Restoring iOS Software.
http://support.apple.com/kb/ht1414
Recovery Mode - iOS: Unable to update or restore.
http://support.apple.com/kb/ht1808

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