IPad mini problem downloading

Every time i try to download a free app on the iPad it asks me for my credit card info? Why?

This is an identity verification. If the app is free, you won't be charged.

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HT4623 i no longer have video capability on my ipad mini after downloading ios7. has anyone else had this problem?

i no longer have video capability on my ipad mini after downloading ios7. has anyone else had this problem?

Describe the problem. Won't show videos? Won't take videos? Or other?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

HT4059 my iPad mini cannot download books from iTunes - help

my iPad mini cannot download books from iTunes - help

Hi, debikay45.
Test to see if you can download a free application from the App Store. If this was successful, test downloading the book again. Try closing all open applications and power cycling the device, test the results. Make sure you have an active Internet connection. If these results were unsuccessful, see the steps in the article below that refer to iOS.
Isolate the issue: (Mac OS X, Windows, iOS)
Make sure the issue is with the iTunes Store only. (You need an Internet connection to access the iTunes Store).Open a secure website to test if you are online as is necessary for the iTunes Store. This also tests if the main ports 80 and 443 are accessible. If the website works but the iTunes Store does not, it is most likely a firewall blocking the iTunes software or servers. If this is the case, follow the steps in the "Blocked by software firewall" section below.
Test using another device.If possible, another device, ideally on a different network, would help troubleshooting any iTunes Store issues most efficiently. If another device on another network has issues, the iTunes Store may be undergoing maintenance, and will be available soon.
Test using another network.
Connect your computer or device to another network and testing helps determine the next step. This is also helpful if multiple devices are affected.
If your device can connect to Wi-Fi and a cellular network, larger downloads may not be possible over the cellular network.
If the issue disappears while connected to another network, you may need to work with your support options to open access to:
itunes.apple.com
ax.itunes.apple.com
ax.init.itunes.apple.com
albert.apple.com
gs.apple.com
ax.phobos.apple.com.edgesuite.net
mzstatic.com
Note: iTunes may use the fully qualified version of these addresses for additional security.
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
It is critical that your date, time, and time zone be correct:Windows:
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Mac OS X:
From the Apple () menu, choose System Preferences.
In System Preferences, click Date & Time.
Enable the option to "Set date and time automatically" if it is not.
Click the Time Zone tab and adjust the time zone to match your current location.
iOS:
From the home screen, tap Settings > General > Date & Time.
If the option exists, turn off Set Automatically.
Verify the time zone and time (in the status bar) are correct for where you are currently.
If not, adjust the incorrect setting accordingly.
If everything was correct and the option exists, turn on Set Automatically.
Remove any restrictions that may be causing the issue:
Windows:
It is recommended you use iTunes from an administrator account.
Refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
You can also check using iTunes Diagnostics if you are recognized as an administrator by iTunes.
Mac OS X:
It is recommended you use iTunes from an administrator account. To become an administrator account, from the Apple () menu, choose System Preferences.
In System Preferences, click Accounts.
You may need to unlock the lock in the bottom-left corner of the window to make changes. If you can unlock the lock, you are already an admin user.
Under the account you are using, it may say "Standard." Enable the option to "Allow user to administer this computer" to make the user an admin account user.
From the Apple () menu, choose Log Out.
Log back in and return to using iTunes. Test to see if the issue is resolved.
iOS: Restrictions can limit your ability to purchase some content. Check restrictions via Settings> General > Restrictions if you're unsure about those settings.
After isolating the issue to iTunes by following the above steps:
If the issue still occurs and iTunes displays an alert message with a specific code, please see the section below titled "Specific Conditions and Alert Messages" for additional troubleshooting steps.
If the issue is still not resolved and there is no specific code or alert message, you can visit the iTunes Store Discussion Board to try to find additional information for help resolving your issue:
You can also contact AppleCare to discuss your support options. Depending on your product’s coverage status, you may need to pay for support.
iTunes Store Discussion Board (Mac)
iTunes Store Discussion Board (Windows)
New routers or a new Internet Service Provider (ISP) may limit your ability to connect to iTunes Store. Let your router manufacturer or your ISP know about the ports and servers in this article and confirm that they are compatible.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

Help ipad mini problem

My daughter just got a 32mg ipad mini and is unable to watch a tv show she bought. She pushes play and the show starts but then immediately stops and won't play. I thought that if she bought a show from itunes then she would be able to watch it anywhere even without a wifi connection. Thanks.

it's working now...I think the problem was that she was trying to watch the show while she was downloading two apps.

Ipad mini itunes download starts and fails

Hi,
We just got an Ipad mini for christmas. Everything was working fine until we wanted to sync the ipad with itunes on our pc.
The applications and photos are synchronizing properly. However, the music and video are not.
I search the web and the community and there are few thread talking about it but nothing works.
I have install itunes 11 and the same problem occurs.I have also enough space on my ipad to store all my music. This works well with my itouch.
I also notice something else. On my ipad, i can go download from the itunes apps what we proviously bought. When i click to redownload, the download starts
and when it reachs 100%, i get that an error occured and to try to donwload again.
Can anyone help us?

Hi all,
I found the problem. I had an idea to check if there is an application on the app store to view the ipad mini logs. I search "log system" and installed the application System Console, which is free.
I tried again to download stuff from itunes and check the logs. I had the following error:
2013-01-24 01:58:11 +0000 itunesstored SELECT item.ROWID FROM item JOIN item_stats USING (item_pid) WHERE (item_stats.download_identifier = ?) could unexpectedly not be stepped after 0: 11/database disk image is malformed
I searched on the web about this problem and it did not provided me answers. Most of them were talking about their application having a database disk image malformed. I though it could be the itunes application itself that could be the problem.
I tried a reset all settings and data from the ipad mini and reconfigured it. It worked properly.
I hope this help somebody else.
Cheers!

Ipad mini auto download apps without my knowledge

Why I getting apps download even though I didn't go apps store and download any apps on my ipad mini.?

I think the problem is IOS 6. a 12mb app take like 2hours to download on my ipad mini. so I went on my ipad 2 and download the same 12MB app and only take like a few seconds.
I also try to download different apps ranging from 500MB and same thing happen on ipad mini. My guess is somehow IOS 6 is the cause of this issue. on IOS 5.0.1 everything is super fast on my high speed connection. Speedtest show no problem with ISP. Hope they will fix this issue

HT204266 iPad mini - Automatic Downloads

I have iPad mini and iOS is 7.1. I'm facing serious problem with automatic downloads of apps. Despite of disabling / deactivating auto downloads from Settings > iTunes & App Store, problems persists. Please advise / suggest.

It's hard to answer you because you only say "problems persists" and have not told us exactly what the problems are.
But my guess is you are affected by background app refresh, and not automatic downloads. Try Settings > General> Background App Refresh = "Off"

How to set iPad Mini to download files over 50MB?

I am downloading GarageBand to the iPad Mini and it says I need to connect using Wi-Fi to download files over 50MB, the question is why do I need to connect to a Wi-Fi Station? I have an unlimited LTE connection, what am I paying it for if I need to connect to a Wi-Fi to download files?

You can try using a MiFi.
http://en.wikipedia.org/wiki/MiFi

IPad Mini - problem syncing with iTunes

I've a problem syncing my iPad Mini with iTunes. I've a Macbook Pro 10.8.2 and also iTunes 11.0.1. Everything seems to be right. At the bottom line "how many GB is left", video and music shows sometime, but disappear when I try to sync. I've turned everything on and off a billion times now, try only to syn music, but nothing works. Can anybody please help me?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503http://support.apple.com/kb/ts1503
 Cheers, Tom

Ipad mini problem.. Help Me!!! Urgent!!!

hi, I have problems logging in my mini ipad. before this, I've delete Find My iPhone app on my mini ipad. and then I reformat the mini ipad. when I sign in, ipad mini requested to enter password and apple id, but can not be opened because I use apple id can not be used, while it is apple id that I always wear. I'm confused, help me friends. Now I can not use ipad mini when I have used in a variety of ways. already asked friend and sent it to store either . help me!!!!

If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Ipad mini problem showing all videos

I am using an Ipad mini and upgraded to the new iOS7 a few weeks back. When I did that I noticed among other things that all of my iCloud videos were showing up in my video app allowing me to either download or watch directly from that app (rather than going to the iTunes Store apps Purchased section and getting it there). I loved this new feature but for unrelated reasons I had to restore my Ipad and it will no longer show those items. I went to the "Settings -> Videos -> Show all videos" option and it is in the "on" position but still wont show the movies.
I have tried re-syncing with computer and hard restarting the Ipad to no avail. Any help would be appreciated.

Hello TallSknyWhtGuy,
I'd suggest checking to make sure that the appropriate iTunes Store account is signed in on the device.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Allen

Ipad mini iso7 download

i downloaded the iso7 programme for my ipad mini, it is now stuck on the Terms and conditions page, i click accept and nothing happens!! wish i never done it now, what can i do to restore it?

donkopa wrote:
i click accept and nothing happens!!
Click it again.
If no joy... Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Ipad mini movies download site

Is there a site i can download movies for free directly to the ipad mini already formatted correctly.

Not websites. But there are some apps that allow you to download free movies to watch on the device. The movies will expire after a certain amount of time, but depending on the app, you can get the movies for quite some time and watch them over and over again if you like.
But these apps only work if you have a subscription to the service. I have the Xfinity Play App from Comcast. As a Comcast Cable TV subscriber, I can download movies to my iPad - without any additional charges - and then watch them at my leisure.

Ipad mini - problems with updating

Hi - my ipad mini wont update apps, software or cloud. It keeps timing out before completing. Can anyone advise how to fix this? Thanks

I'll give it a try and see if it solves the problem.
Yes, I've got too much time on my hands. I didn't buy any of those $32M, I earned it all racing. Represents a lot of time on all the tracks and I don't seem to get tired of racing. I just wish the Firemonkeys were more generous with their game $ and gold helmets.

My ipad mini wont download from my purchased items?

My Ipad mini will not download any of my songs or films from my purchased items via itunes - is anyone else having the same issues?

Can you download anything at all? New songs, new apps?
Try the basics.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button..
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
If none of that works - You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If you still can't download from the purchase tab, I think it's time to restore.

IPad mini problem downloading

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