IPad mini retina "unable to download app" and play videos

Hi guys!
Just got an iPad mini with retina display,but can't download any app,not even upgrade iOS,it says "unable to download app".
Video streaming it's not working either on safari....for example won't play any music videos on You tube.
Anyone knows how can I make it work?

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

Similar Messages

HT5957 Trying to download ios7 to new iPad mini. Has been "downloading" overnight and still have gotten no where. Ideas?

Trying to download ios7 to new iPad mini. Has been "downloading" overnight and still have gotten no where. Ideas?

Hi Rbfinke.
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
- Judy

HT1430 My ipad mini is frozen in an app and the home button is stuck. Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off. Is there any other way I can reset?

My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?

barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Can I buy a cellular iPad mini retina display in the US and use it in Canada with a Canadian provider

I want to buy an ipad mini retina with wifi+Cellular because it is cheaper in the us than in canada. Will i be able to use it in canada with a canadian provider(bell, rogers or telus)?

So you really think they are that much cheaper? Look here:
http://store.apple.com/us/browse/home/shop_iphone/family/iphone/iphone4s
And that's without tax. Think again, while you can purchase such a phone here, you can only purchase directly from Apple & you will have NO WARRANTY OR SUPPORT for this phone where you live. Oh, and those prices do not include US state/local sales tax or any duties you might have to pay. Still sound like a good deal?
When using that link, first select the color, then click on "Unlocked & Contract Free", to see prices.

Will an iPad mini retina purchased in Spain work and charge in the uk

I Had to replace two stolen iPad mini retinas whilst on holiday in Spain. I've been home about a week now and both are very slow to charge at best and will not charge at all on most of my high speed or normal chargers!
they we're bought in the Apple shop Murcia and at the time I asked the assistant to confirm they would be compatible for working in the uk Which she confirmed that they would!
is there anything I can do to resolve this?

Hi Mjj8801,
Apple’s iPad power adapters are designed to use any power system that falls within 100 - 240V AC, 50 - 60 Hz, 0.15A. See this article -
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Thanks for using Apple Support Communities.
Best,
Brett L

Free apps and the iPad mini says unable to download try again later

Lately when I try to download and app it says unable to download try again later please help

Hi Ciniabhonee,
Thanks for the question. I understand you are having issues downloading applications from the App Store. To troubleshoot these issue, let’s follow the steps for iTunes Store connectivity:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
- Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks,
Matt M.

IPad air. Unable to download apps or update apps from app store.

Unable to download updates or new apps from app store. That circle goes round and round, but nothing happens.

Close the App Store app, reset your iPad and then try agin.
In order to close apps in iOS 7, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

IPad mini 3 won't download apps

So basically, today, I went to the app store to try and download a new app. It was free. So I would click the get button and then the install button. However, once I did that, it would immediately go back to the get button every time! I tried downloading other apps and it did the same thing. I would greatly appreciate it if someone could help.

Update: So after turning on and off my iPad, then giving the app downloading thing a few more tries, it started working again!

Problems with opening apps and playing videos

This may seem long but I'm only trying to state all the facts so I don't miss anything that someone can help me with
PLEASE HELP ME!!
About a month ago I got a new ipod touch, with the 2.1.1 or whatever software. I haven't upgraded it.
I first spent hours putting music on, then added applications.
Both music and applications worked.
Then I put on a movie and 5 music videos.
The videos/movie all worked but the apps wouldn't open.
I checked online for app upgrades, none available.
I tried deleting the apps from both the ipod and my itunes, then rebought them and replaced them on my ipod. Didn't work.
Music still worked. Then the videos stopped working. No videos/no apps.
Then I tried restoring, all that jazz that these forums recommended. I restored to factory settings, nothing seemed to work until I erased everything (somewhere in settings on the ipod it says you can erase the drive and it takes about an hour) and after that, started over.
Put the music on, worked.
Put the apps on first, they worked.
Put the videos on, they worked.
Didn't turn the ipod off for three weeks in fear that if I had to restart it, nothing would work again.
Tried to add another app AFTER the movies were the last thing I added, and when the app wouldn't work, I deleted it from both the ipod and my itunes.
Then I tried to start the other apps, they work.
PROBLEM is that my movies/videos don't work now! It says "Cannot play this video."
What the ****. I read before something about the mpeg4 format of movies not allowing apps to open up, but this time I tried to add an app and it wouldn't play the movie. I guess a lot of people are having this problem? Anyone have any new suggestions before I have to erase EVERYTHING, AGAIN from my ipod??
Thanks!!

Hi, here's an update I just posted on another thread on the same issue:
Okay, update from my end.
I did a restore of my Touch. When I restored, I had the choice of "set up as new iPod" or restore from my old iPod Touch. When I clicked on my old iPod name, and hit the scroll arrow to the side, it opened and there were 4 options; previous back ups. I chose my iPod name from August 8, 2009 and restored using that.
After the restore, sync, etc., all music videos & apps are reloaded, working, and my software is 3.1.2.
So, I can't say why the apps & videos wouldn't open after working for several months, but as others have suggested, try restore. However, when given the choice to "set up as new iPod" in iTunes or restore to your previous, click on the scroll where your old iPod is listed, see how many you may have in the history, and pick one a couple months back.
Hopefully this will help some of you out there.

IPad mini iOS 8.1.1 - iBooks and App Store not opening

Hello everybody,
since the last update (iOS8.1.1) my iPad mini is unable to load iBook and the App Store. Basically, when I try opening them, they remain in the white, initial screen, like if they are loading. I tried to turn it off and on again and nothing changes. Thank you!

Hi iPhoneLoveeeer,
I'm sorry to hear that you are having issues with the most recent iOS 8 update. I also apologize, I'm a bit unclear on the exact nature and scope of the issues you are describing. If you are having issues launching multiple apps or services on your iPad after a recent update to iOS 8.1.1, you may want to first try resetting your device:
Turn your iOS device off and on (restart) and reset
If you are still having issues after the reset, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPad to factory settings and testing it in that default condition to see if the issues persist before restoring the apps or your data. You may find the following article helpful:
Use iTunes to restore your iOS device to factory settings
Regards,
- Brenden

Ipad 2 unable to download apps

My Ipad 2 is unable to download apps from the App Store
IOS 5.1
Wifi is con connected to the internet and browising fine
Always I hit to install an App from the App Store it just says "waiting" for ever
I managed to install from I Tunes but thats not what i want, I want to download from the Ipad like I always did!!
Help anyone?

Make sure that you do not have a download in iTunes that did not complete - a song, a podcast - that can stall the apps from downloading and you will get the "waiting" message. Look in iTunes and if that's the case - finish those downloads first.
I copied this from OSX Daily's site a couple of days ago.
If you’re trying to install a handful of iOS apps and your entire home screen is filled with app icons labeled “Waiting…” without any of the progress bars moving, downloading, or installing, you can fix this fairly easily with the two methods below. Try the first method before going nuclear with a reboot though:
Tap a single app icon so that it says “Paused” and then tap that app icon again to see if it resumes downloading
If pausing and resuming didn’t work: Reboot the iPad, iPhone, or iPod touch
You may notice a related issue where apps from the App Store will say they’re “Installing” though they aren’t appearing on the iOS home screen yet, that is also resolved with a reboot.
It’s not totally clear what causes this, though it seems that a lot of people are encountering the problem right now when moving from an old iPad to a new one. It could be that Apple’s servers are just overloaded with downloads from the App Store, or it could be a bug.
You can also try signing out of your account, restart the iPad sign in and then try again. Sometimes that helps.

I want to buy ipad mini retina 64gb with sellular and wifi

I want to buy the ipad mini retina display 64gb with sellular and wifi. But I search every were in Cyprus , for example : CYTA( Cyprus telecommunication authorities ) they say that they have only 16gb, MTN Also authorized dealers but they told me the same thing , PRISMA another authorized dealer of apple but still nothing they could provide me only until 32gb.
So I don't know were I can buy it. And I want to know if I can buy it on line? If they can sent it to Cyprus? And if something happens to it and it will repair if is not from dealers in Cyprus they will fixed it for me?
Waiting for your reply
Kind regards
Elena
Cyprus

Nice Name: iPad mini (WiFi/Verizon/Sprint/GPS)
Machine Model: iPad2,7
Family name: A1455
Group1: iPadMini
Group2: WiFi-Cellular
Generation: 1
CPU speed: 1.0GHz
Screen size: 7.9 inch
Screen resolution: 1024x768 pixels
Colour: White
Production year: 2012
Production week: 52 (December)
Model introduced: 2012
Capacity: 32GB
Memory - flavour: xx
Factory: DL (China - Foxconn)

Is the iPad Mini Retina screen the same as an iPad Mini screen?

So my iPad Mini Retina fell between my bed and the wall and one corner cracked. I know right? Stupidest thing ever.
The crack is not that bad, but I still want it replaced since I bought it 3 weeks ago and saved up foreverrr and it's a shame it cracked
I want to order my screen on eBay, and I was wondering if I buy a screen for iPad Mini 1 would it still be the same for iPad Mini Retina?
Thaanks.

If you replace the screen on your device, which is under warranty, you will void your Apple Warranty. Apple will not replace the screen, but they will offer an out of warranty replacement for about 1/2 the cost of the device when you bought it. At least you'd still have your warranty intact.

IPAD MINI RETINA SCREEN VERSION IOS 7.1.2 can't success download apps , need to reboot every times only can download apps. Is iOS problem or hardware issue.? Local agent switch sale and tech support can't fix my problem.

I Purchase iPad mini retina screen on July 7 2014 at Malaysia local apple sale agent switch store somehow now my iPad did restore to latest iOS 7.1.2, before that and after also facing 1new issue is my iPad mini cant success download apps and error message show can't download at this time, either retry or click done. My internet is good condition no line down, I reboot my iPad only can download but sometime can't need to reboot twice only can download. Very sad local sale and tech support can't help to solve my problem...

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
No data is lost due to a reset.
If nothing above helped, try here > iOS: Troubleshooting Wi-Fi networks and connections

I have a problem since i downloaded ios 8 i have an ipad mini retina display and i cant update my apps and i cant open my apps my ipad have sometimes a glitch i want a update for this problem tnx

i have a problem since i downloaded ios 8 i have an ipad mini retina display i cant open my apps and update my apps and its glitch sometimes by ios 7 its working perfect no problems i want an update for this problem tnx

Are you trying to use the phone in Bahrain with a supported carrier there? I suspect not. If you try to use this phone outside of Bahrain, you won't have FaceTime. This is done to prevent folks from simply crossing the border to purchase iPhones in Bahrain...FaceTime is banned in Saudi Arabia & the UAE. Sorry, but you'll only have FaceTime on that phone while using it in Bahrain on a supported carrier's network there.

IPad mini retina "unable to download app" and play videos

Similar Messages

Maybe you are looking for