IPad mini retina won't bluetooth pair - even with Apple products!

my brand new ipad mini retina 128 doesn't bluetooth pair - even with an apple chicklet keyboard (or other keyboards or even with my iphone 5s)!!!!
what a joke
I've read posts and tried resetting ipad, bluetooth, peripherals, etc
any suggestions? again, totally weak on apple's part

Also, iOS devices will not pair with any other iPhone or iPad as you have found out. They are designed to be paired with bluetooth keyboards, stereos, headsets and, for thethering only, phones and computers.

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