IPad mini's sound is torturous !!!!! HELP ME PLS

The sound on my daughter's iPad mini is flat,Scratchy & distorted. is there anything I can do to fix it? What could it be?
***Sidenote***
We took her iPad in to Apple & this is a "New" replacement iPad,Only a few months old
(By new I mean refurbished,I'm sure)

Thanx Kurt,
IDK what caused it & I definitely wasn't looking fwd to Another trip to the Apple Store!!!
Funny thing is I had already turned the iPad off to remove the case & clean it when I posted this,
I hadn't even checked the sound again. I posted the question when seeing the email on
my phone played sound on the iPad & ..... Of course it was fine LOL!!!

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