IPad mini stopped suddenly working

Hi guys,
few weeks ago I bought through the czech official apple shop iPad mini wifi 16 GB version and today I just browsed the internet and my iPad suddenly stopped working, means that black screen popped out and even if I clicked power button nothing happened. I tried to recharge it but without any response. What should I do? Where to send my iPad for the claim for the replacement? I would be glad to put it into apple hands personally but our country hasnt apple retail store yet.
Thanks for help!
Regards,
Matej

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

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    ~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    http://thehowto.wikidot.com/wifi-connect-ipad
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    ~~~~~~~~~~~~~~~
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     Cheers, Tom

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    ~~~~~~~~~~~~~
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    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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