IPad mini touch screen

My new iPad mini's touch screen has stopped responding. It appears to be frozen. Is there a way to do a hard reset? Any advise on what to do?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Similar Messages

  • Ipad mini- touch screen not working:(, Ipad mini- touch screen not working:(

    Ipad mini touch screen not working

    Try giving it a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and then see if your touch screen is back.

  • Hello My iPad mini touch screen alone is activated and if I can do crazy

    Hello My iPad mini touch screen alone is activated and if I can do crazy
    please help

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • HT1430 My  IPAD Mini touch screen is not responding, it is showing a message icloudBackup but the back up is not happening and the system seems to be hanged

    My  IPAD Mini touch screen is not responding, it is showing a message icloudBackup but the back up is not happening and the system seems to be hanged?

    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
    Then test to see if it solved the problem.

  • IPad mini touch screen borders not responding

    My ipad mini touch screen borders aren't responding and I tried rebooting by holding the sleep and wake button,please help me.

    Hey there EMB08,
    It sounds like you have noticed that the edges of your screen aren't responding to touch. You should use these steps to help troubleshoot the issue or seek service if needed:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see theService FAQ for your product.
    Additional Information
    Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
    Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
    If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
    On iPhone and iPod touch, you can also use Calculator:
    Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.
    To test the area at the top of the screen, rotate the device to change to the scientific calculator and press the buttons in the left or right two rows.
    When speaking with a Mac Genius or Service Provider, you can use this information to assist with evaluation of your issue.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Ipad mini touch screen problems

    I have been having problems with my ipad mini for at least a month or two.  I have only had it since May.  During use, it will randomly start zooming in and out.  It also will open and close links or apps that I haven't touched.  It seems like it's being remotely controlled.  Has anyone else had this problem?

    clean the screen first slightly damp lent free cloth
    if persists
    reset all settings
    settings- general- reset - reset all settings
    now reconnect to wifi
    settings - wifi- click network name - enter password - join
    if issue persists backup info and restore via itunes
    Peace, Clyde

  • Ipad mini touch screen problem

    My Ipad mini that i buy around end of May, have a problem about touch screen, It's not response on left hand side of ipad arround 0.5 CM (Vertical).
    From this problem i already try to soft reset (Power + Home) and Restore, but it's can not solve.
    How we can do ? and If i contact with Apple to claim my Ipad i can get a new one or not or i will get a fixed one ?

    Hi En_poo,
    The information below may be able to answer your questions ....
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Cheers,
    - Judy

  • IPad mini Touch screen broken

    Touch screen was broken and would  like to replace the glass and the metal case.

    The cost will depend upon what country that you are in. In the US Apple will replace the iPad (it's not repaired) for $219 (from here, add $6.95 if shipping is required), whilst here in the UK it's £209 (from here, add £7.44 if shipping is required).
    You might be able to get it repaired cheaper elsewhere, but if it's not an authorised repairer then you will void any remainder of your warranty

  • IPAD MINI TOUCH SCREEN NOT WORKING

    Ipad mini touchscreen stopped working.  Help?

    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).
    Again... how's he going to go to any of that when the touchscreen is dead?
    My response adds value by eliminating that same copy/paste canned answers when clearly the question wasn't read.
    How's your brain working when it's overwhelmingly obvious you missed the part about the TOUCHSCREEN not working...
    Again, good advice Dr. Canned Answer... Home button and Power, sure... short of the buttons being broken as well, that might help...
    The "if that doesn't work" part was clearly the rest of the waste when he can't get there...
    This sums up your advice for fixing the touchscreen when the touchscreen is broken...

  • Ipad mini touch screen no working

    hello i have this  problem with my ipad mini , I try reboot by holding down the sleep and home buttons for 10 -or more, but the Apple logo dont show up. I tried to restore by itunes, it finishedsuccessfully, but does not solve.
    I also tried the Recovery Mode DFU MODE

    Hi Melanie,
    Hold down the Home and Power buttons at the same time and conintue to hold them until the Silver Apple appears. That should get you back to normal.
    Cheers,
    GB

  • IPAD MINI RETINA SCREEN VERSION IOS 7.1.2 can't success download apps , need to reboot every times only can download apps. Is iOS problem or hardware issue.? Local agent switch sale and tech support can't fix my problem.

    I Purchase iPad mini retina screen on July 7 2014 at Malaysia local apple sale agent switch store somehow now my iPad did restore to latest iOS 7.1.2, before that and after also facing 1new issue is my iPad mini cant success download apps and error message show can't download at this time, either retry or click done. My internet is good condition no line down, I reboot my iPad only can download but sometime can't need to reboot twice only can download. Very sad local sale and tech support can't help to solve my problem...

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that doesn't help, tap Settings > General > Reset > Reset Network Settings
    You will have to re enter your Wi-Fi password.
    No data is lost due to a reset.
    If nothing above helped, try here >  iOS: Troubleshooting Wi-Fi networks and connections

  • My ipad mini's screen keeps glitching!!!! HELP!!

    hello,
    i am having a problem with my ipad mini's screen, when i tap in one place, it starts tapping in random places.
    for example, when im on the home screen and i slide to the next page it keeps sliding rappidly between pages.
    not only that, on camera on video it keeps zooming in and out and stopping and starting videos over and over again.
    and also it won't let me tap in certain places!!!
    Please get back to me if you can,
    Thanks

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • Is the iPad mini 2 screen compatible with iPad mini 3 wifi

    hi, I'm having trouble finding a replacement screen for iPad mini 3 wifi. I have only seen iPad mini 2 screens available and wonder if they're compatible. Cheers

    likely not as they are different resolutions
    http://www.apple.com/ipad/compare/

  • Ipad mini's screen freezing.

    What seems to be the problem of my ipad mini, the screen keeps on freezing and also it keeps on popping up a lot of pictures and texts?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • How much does an ipad mini replacement screen cost in new zealand

    how much does an ipad mini replacement screen cost in new zealand

    It will cost you approximately NZ$270.00
    Apple will replace the entire iPad; they don't repair.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

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