IPad mini will not play ANY audio or video
My daughter's 1st gen iPad mini worked great until about 2 months ago. The symptoms are best expressed in a list:
No audio at all. No music, no game audio, no alarms, no ringtones....nothing.
No video will record or play. Both cameras work and can take pictures but neither can record full motion videos. Slow mo video will record (and play), but I'm assuming that is because it is actually a series of pictures and not a video...No video from the Internet or previously recorded video will play.
Siri can't transcribe, so I'm assuming the microphone doesn't work either.
FaceTime doesn't work.
The oddest part of it is that the Ipad "thinks" it has full functionality. the music files "play" for half a second (no sound) then insta finish and go to the next song, in a turbo silent loop of her music collection. If you hit record on audio or video it will "begin" recording, bit actually not record anything, and in fact freezes up and requires you to leave, then close the app.
Now, we took it to the Apple Store near us and 3 or 4 techs looked at it and all said they've never seen anything like this before. We have tried resetting it and reinstalling it as a new iPad. At the genius bar they plugged it in and did a firmware upgrade and it made no difference.
Did I mention the warranty JUST ran out a month before this...
Any help at all would be appreciated....
Try this:
1. Close all inactive apps. Double-click the Home button and hold apps in the Task Bar down until they all wiggle then tap the minus sign to close apps. Tap the home button to return to Home screen.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.
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