Ipad network connection is slow; can't reach server

My iPad and iPhone are unable to reach some websites or to download some things. The Internet works fine on my PC desktop running Windows 7, but it has a physical connection it's not on WiFi. The Apple devices tell me that they "can't reach the server" or they are just extremely slow.
Any ideas what the problem may be?

Hello dianne,
Thank you for contacting Apple Support Communities.
You can use the following article to troubleshoot your Wi-Fi connection on your iPhone and iPad:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Regards,
Jeff D.

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This question is different from other similar ones I've read.
I have a Windows box that I use every day, connected to DSL by ethernet to a D-Link modem/router. I frequently connect/disconnect my MacBook Pro 10.6.8 and, until recently, all was well. It would be online as soon as it booted up. Now, while my Windows machine still gets online fine, MacBook says my ethernet is connected, but I can't get online. My DHCP is fine, but when I click the connect button for PPPoE, I get the message "Network Connection - could not find a PPPoE server". I didn't look but I'm assuming it was using both DHCP and PPPoE when it was working properly.
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Hi Grant,
Got a different person at my ISP today, she says I have a dynamic IP address, so both my computers only need DHCP. We walked through my Windows machine network screen and it is definitely set up with just DHCP (just like the Mac). But she couldn't tell me why Windows was working and Mac wasn't. Which makes me wonder why the Apple shop told me to click on connect PPPoE!
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Bob Timmons wrote:
Two possibilities:
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If that's the case, then I'm feeling guilty, as it worked before I set it as a bridge.
2) Your log in information has changed due to service provider updates. Contact your provider to verify your account details
It's actually my mother who created that account; I'll ask her further.
my native language isn't English
But, your English is excellent.
Thank you.
Some countries use PPPoA authentication, and not PPPoE. Although they are similar, if your provider really uses PPPoA credentials, then you cannot log on from your Mac or use the AirPort router to provide the log on authorization, since Apple does not support PPPoA.
Well, I tried using PPPoA recently and it wasn't better. Also, the fact that the AirPort is currently the one making the PPPoE authentication seems to definitively indicate it's not PPPoA (thanks to your information that it wouldn't work in that case).
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If your modem is 4-5 years old, then that might be another reason to consider replacing it. Ask your provider what they would recommend.
Wow, mine is actually way older than that! I don't think we've ever changed it since we had an Internet connection (around 1998). At this time, things were not designed to break too soon, right?
Perhaps it had to break with this duration of use, and it just waited that I change settings to break… Doesn't sound a likely scenario, however.
I'm considering trying with my neighbour's modem (with his connection's settings), with the AirPort in bridge mode. If it works, I'll be almost certain the problem is the modem, I'm right?
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Message was edited by: new2appletv

Some more info about my setup:
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Dell Laptop running WinXP
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Message was edited by: cookiecrumbs

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Message was edited by: Carolyn

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Ipad network connection is slow; can't reach server

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