Ipad no sound - hardware issue or not?

I dropped my ipad before and the screen was cracked. I would assume the sound was damaged by the drop. However, I still have a hope that it might be the software glitches. Two signs support my thoughts: 1. the headphone works. When I plug in, I can heard the sound. 2. The sound can be heard but lasts for 1-2 seconds when I open up the screen cover.
How can I further identify the issue?

Any help here?

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    iPad Service Support and Costs
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    http://www.youtube.com/watch?v=cJg7qp_TzqM
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