Ipad not recognised in itunes

Hi
My ipad is not appearing in itunes, instead it is coming up in a separate window autoplay asking how I would like to open the ipad.  What can I do?
Also my classic ipod will not sync fully with itunes.
All these problems have started since the new upgrade of the itunes store.
All help gratefully received.

What version of iTunes are you using?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

Similar Messages

  • IPad not recognised in iTunes and showing not charging from wall charger

    I have had my ipad a year and today it is not recognised in itunes, also when charging from a wall socket 10A ipad charger it shows Not Charging (however trickle charges). I have tried resetting (holding both buttons for 10 sec) with no benefit, i am reluctant to resset everything as if this does not work I have a dead iPad.
    No other items have changed and there does not appear to be any visable damage in the conector on the iPad, note an ipod conects in itunes, so it is not a Mac side issue. This feels like a software issue on the iPad.
    Any help appreciated if anyone else has had this issue.
    Thanks

    Update: Apple agreed to a replacement iPad even though I did not return faulty one to dealer till 2 weeks outside of warranty.  The replacement looks brand new.  Dealer told me Apple does not repair iPads as they are a sealed unit.  I am doubtful that is true.  Suspect they do 'refurbish' and use as replacements.  Am grateful to Apple for the new iPad.  Two thoughts as to why they agreed to it despite faulty one out of warranty: 1) Consumer Guarantee Act in New Zealand - which trumps manufacturers warranties and says among other things that goods sold must be of an 'acceptable quality' (and I did mutter to the dealer about the CG Act); 2) It stops owners blabbing on forums like this what component failed on their iPad... and hmmm maybe Apple recognises a problem with the lifespan of the dock connector/cable.

  • IPad mini not recognised by iTunes after updating to iTunes 11.1. All other devices are recognised...

    After upgrading to ios 7, adn iTunes 11, I had some problems with both airplay and having my ios devices not recognised by iTunes. After a few fixes (re-installing Apple Mobile Device support ) manually, all is now looking good, apart from my iPad mini.
    Windows recognises it when I plug it into any of the USB pports on my PC, however iTunes does not see it. The device is recognised by iTunes onother windows and Mac computers I have.
    Is it posible to isolate which driver is being used by the mini, and uinistall it? I guess that if Windows sees the device as a "new one", it will re-install the device driver, and probably fix this issue.

    Hey there BeakyGB,
    Thank you for using Apple Support Communities!
    Great troubleshooting done so far. I would next try this article named:
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    Cheers,
    Sterling

  • Old laptop died, got latest itunes on new laptop and recovered all music from external hard drive but ipad not recognised as device when plugged in? Do i reset my ipad2!!!

    Old laptop died, got latest itunes on new laptop and recovered all music from external hard drive but ipad2 not being recognised as a device when plugged in so can't sync? Do i reset my ipad2?!!!! Its only taken 7 months to get to this point.
    My ipad is set to sync via wifi but it is still trying to look for my old laptop which has been trashed..but i have deauthorised it and removed it from my account and still not recognised.
    Please help (an extreme novice to Apple products)

    Sync Your iOS Device with a New Computer Without Losing Data
    http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
     Cheers, Tom

  • TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

    Hi everyone,
    This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

    Hi Skydiver119,
    Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
    Plug your Ipad USB cable into USB port.
    Go to your Control Panel, click Hardware and Sound, then click Device Manager.
    Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
    Right-click the Apple Device your using, and choose Update Driver Software..
    Click "Browse my computer for driver software."
    Click "Let me pick from a list of device drivers on my computer."
    Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
    In the "Install from Disk" dialog, click the Browse button.
    Use this window to navigate to the following folder:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
    Click OK in the "Install from Disk" dialog.
    Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

  • Ipod nano(6th generation) it is not recognised in itunes.. it says it cannot recognise this device completely..try unistalling and re-install itunes.. i did but it still doesnt.. even my ipad is not recognised in itunes,.. wat shall i do ..pls help me ...

    ipod nano(6th generation) it is not recognised in itunes.. it says it cannot recognise this device completely..try unistalling and re-install itunes.. i did but it still doesnt.. even my ipad is not recognised in itunes,.. wat shall i do ..pls help me ...

    Did you uninstall iTunes and all other Apple related software using the instructions in this Apple support document?
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    B-rock

  • Upgraded now iphone not recognised by itunes

    Iphone now not recognised by itunes upgrade failure, phone backup done? phone wiped clean, now not recognised by itunes. Iphone4 only shows symbol - connect to itunes. if rung goes straight to answer phone... can’t reinstall phone setting
    Please Help!!!!
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Shuttle Inc SK22V10
    iTunes 10.5.0.142
    QuickTime not available
    FairPlay 1.13.35
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.96
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.3.494
    Gracenote MusicID 1.9.3.106
    Gracenote Submit 1.9.3.136
    Gracenote DSP 1.9.3.44
    iTunes Serial Number 0012AA2407E53CC0
    Current user is an administrator.
    The current local date and time is 2011-10-25 10:59:39.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA GeForce 7900 GT/GTO
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {03B67EC8-2820-41F2-AEF0-217534063E15}
    Description:          VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
    IP Address:          192.168.1.8
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Tue Oct 25 10:33:36 2011
    Lease Expires:          Wed Oct 26 10:33:36 2011
    DNS Servers:          192.168.1.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-10-25 10:42:07.
    **** CD/DVD Drive Tests ****
    LowerFilters: Pfc (2.5.0.204), PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: PIONEER DVD-RW  DVR-111D, Rev 1.23
    Audio CD in drive.
    Found 8 songs on CD, playing time 74:00 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:07:56
    Track 3, start time 18:33:06
    Track 4, start time 23:01:36
    Track 5, start time 37:41:28
    Track 6, start time 45:20:46
    Track 7, start time 50:53:11
    Track 8, start time 61:04:51
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   4 10 16 20 24 32 40 48.
    The drive CDRW speeds are:   4.
    The drive DVDR speeds are:   4.
    The drive DVDRW speeds are:   4.
    **** Device Connectivity Tests ****
    iPodService 10.5.0.142 is currently running.
    iTunesHelper 10.5.0.142 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    VIA Rev 5 or later USB Universal Host Controller.  Device is working properly.
    VIA USB Enhanced Host Controller.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod classic running firmware version 1.1.2
    Serial Number:          8K741QXJYMV
    iPhone 4 (GSM) running firmware version 4.2.1
    Serial Number:          83052PL1A4S
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    Read here to troubleshoot your issue - http://support.apple.com/kb/TS1591

  • Ipad not recognised by computer

    I have a Windows 8 laptop and i have the latest version of iTunes loaded. My laptop did recognise my iPod Classic as I used this to transfer my music library from my old laptop. However, something seems to have happened because now when I connect any of my IPod, IPad or IPhone the laptop bings but does not show up in iTunes at all.  Does anyone have any ideas on how to resolved?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    ITunes: Syncing media content to your iOS devices
    http://support.apple.com/kb/ht1351
     Cheers, Tom

  • IPad not recognised in windows XP

    iPad not recognised in windows XP after update to ios 6.1

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/

  • IPad3 is not recognised in iTunes (10.6.1.7)

    Hello,
    My iPad3 is not recognised in iTunes (10.6.1.7). I tried to re-installed iTunes 2 times but it didn't work...
    I also restart my iPad and my computer but I always have the same problem. Do you have a solution?
    Regards,
    Tom

    Try another USB port on your PC - do not use a hub or a port on the monitor if you have a desktop. If that doesn't work, start going through the troubleshooting steps here.
    IOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Ipad not appearing in itunes

    My ipad is not recognised in itunes - I have tried a number of thing as suggested by apple but nothing works - none of my computer will recognise it - but they all recognise another ipad. Any clues?

    Hello, Janebob. 
    I would recommend the steps in the article below.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • Ipad not connecting in itunes

    Ipad not connecting to itunes, but is recognised thru Win Explorer while connect to computer? Any advice to resolve?

    Thanks for response. I have uninstalled itunes and re-downloaded (13/5/2011). I did have the latest version previously.
    New itunes loaded. I tried connecting ipad once itunes is open, but still itunes is not recognising IPAD. Ipad is connected to computer - visible still through Win Explorer.
    It is noted once IPAD is connected "Autoplay" via Windows 7 opens up. Itunes is not listed as a default to open files.
    I have tried all ports on computer, and new cables  - no luck. I welcome some further feedback. The itunes connecting to iPAD about 10 days ago when I last connected.

  • IPad not recognized by iTunes

    I have the following problem:
    My new iPad is not connecting to iTunes. When I insert the USB cable I hear the USB-connect sound of windows, but in iTunes nothing happens.
    However my previous iPad and iPhone are connecting without any problems. I followed all the steps in the guide on the Apple Support page, including completely deleting and reinstalling iTunes. Nothing helped.
    My stuff:
    OS: Windows 7
    Itunes: latest version
    iPad with retina display, iOS 6.1 - the new one that will not connect
    iPad 2, iOS 6.1 - connecting without problems
    IPhone 4, iOS 6.1 - connecting without problems
    Can anyone help me and solve this problem of my new iPad not connecting to iTunes?

    I found a solution. It seems that Windows had a setting selected that drivers are not automatically installed if not available on the computer. So I changed this setting and my iPad was immediately recognized.
    For people with the same problem: I went to: Control Panel > Devices and printers. Under Unknown I saw my iPad, so I right clicked and selected: Solve problems. Then it said something about missing drivers so I chose to install them. In addition the problem solve wizard pointed me to the setting in windows that drivers are not automatically installed.

  • My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    Does it charge?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

    My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

    Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
    Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable? 
    Did you try a hard reset of the device with it still connected to your PC?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
    Lastly, try plugging it into a different PC to see if it is recognized there.  It can help narrow down whether it is an issue with the iPod or with your PC.
    B-rock

Maybe you are looking for