IPad not Recognized by mac or pc

Question

I have a iPad which slowly charges through the charger, takes almost four times the time normal iPad would take to charge but if I connect with pc or mac it fails to get detected. I can not update the firmware and in a DALMIA how to rectify the issue. I have changed computers, USB cables but it does not work. I need to try reset from iPad settings but worried if it does not get Recognized it will be a dead machine. I got into this problem only a month after purchase but did not take to apple as I have lot of work done in the iPad and I cannot take a backup and if someone tried some thing, my work will be lost. If you have any solution?

Answer 1

Have you tried to swap out USB cords to see if you have a bad one?
If you have tried multiple combos of computers and cords and still get no joy recharging/syncing, then it's possible that hte USB port on your ipad itself has gone bad. Happened to me. return it to where you purchased it or to an apple store. Expect them to take time to replicate the issue and to rule out cheaper fixes like a bad cord. Once they can prove that it's the iPad itself, they should replace/repair your iPad.
the USB on mine acted up the same way, and after plugging it into 3 laptops, 1 mac and multiple chargers and not getting a response, I took it back to best buy and they exchanged my iPad for a new one.
You will likely lose anything on it since your last backup, so you'll want to e-mail off any pertinant files before you take it in.
The USB messing up is usually covered under manufacturer's defect and, unless there's a huge dent or something by the port, you should be fine exchanging it.