Ipad not recognized by usb windows
Trying to get an iPad hooked to iTunes for a guy at work. I can't. His iPad is not recognized on his laptop, but ALL our iPods/iPads are recognized by it. This is an original iPad.
Device not recognized
Windows :
http://support.apple.com/kb/TS1538
Similar Messages
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My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
When I had to reset my IPAD( couldnt remember my password), my iMAC does not recognize my Ipad and unable to sync any music, apps etc.
I have tried everything, what is the next step?Correct on Ipad assumption; not recognized on my Imac or Mac Pro.
Also, my Mac Pro has Itunes11 installed correctly, still didnt matter.
I have to figure out how to uninstall Itunes on my Imac, somehow its corrupted.
When I move Itunes to Trash, I get the message that ITunes cannot be modified or deleted bc its required by Mac OS......
So, its two problems.
IPAD not recognized and Itunes not loaded to R11 on Imac and unable to uninstall/re-install.
HELP.... -
IPad not recognized by iTunes, recognized by Windows as a camera
I first started using my iPad yesterday. Yesterday I was up until 2:30 in the morning trying to find a solution, to no avail. I had apple support call me today, but I missed their calls and now I have to wait again until they call me. But in the mean time, here's what's going on. My iPad is recognized by windows (XP Pro SP2) as a camera when I plug it in, but it will not show up in iTunes. I ran the diagnostic connectivity test in iTunes, and all lights are green except the one indicating that an iPod/phone/pad is plugged in. I've restarted the iPad, I've restarted my laptop, both numerous times, I have no firewall/antivirus running (as per older posts I've seen here) and still nothing. Today I plugged it into my mother's laptop, and iTunes recognized it without a problem, so I'm assuming it's something to do with my laptop. Anyone have any suggestions?
Folks,
I had this problem with my PC (windows 7, 64-bit) and my iPad. After messing with it for a long time, I finally found the answer (bad USB driver). The following two step process should help resolve these kinds of problems more quickly.
The first step is to verify that the iPad (or iPhone) is really connected to your computer. This can be (really) checked using a program called USBDeview. You can get this (very small) program from http://download.cnet.com/USBDeview/3000-2094_4-10614190.html or http://www.nirsoft.net/utils/usb_devices_view.html. Don't worry, it's not Spyware or Malware.
Just run the program and sort on the 'Connected' column. If your iPad or iPhone doesn't show up as Yes (under 'Connected') then your iDevice is not properly connected to your computer. Could be a cable problem. Could be an iDevice problem. Could be a USB hub problem. Note that your iDevice might be listed as what it is (iPad or iPhone) or it might be listed as 'Apple Mobile Device USB Driver' in the 'Description' column.
Apple has a number of ideas to resolve this sort of basic connectivity issue, including switching USB ports, resetting your iDevice, rebooting your iDevice, rebooting your computer, etc. You will need to try them until your iDevice shows up in USBDeview as 'Yes' under Connected.
If you iDevice shows up as 'Yes' under connected, it should also be visible in the Device Manager (found in the Windows 7 Control Panel under Hardware and Sound). You might find it under Portable Devices or it might be under Universal Serial Bus controllers.
The iDevice may or may not show up in the Windows Explorer. On some machines it does, on others it does not. Why is not clear.
If the Idevice is properly known to Windows and iTunes can't see it, then any number of other things could be wrong. Apple has a list. See the very useful page over at http://support.apple.com/kb/TS1538. Testing shows that the Apple Mobile Device service must be running. Check this using Task Manager (started by right clicking the taskbar). Note that the iPod service and the iphlpsvc service must also be running. These services have different names under the Processes table versus the Services tab of Task Manager.
AppleMobileDeviceService.exe - Apple Mobile Device
iPodService.exe - iPod Service
ItunesHelper.exe - iphlpsvc
Step 4 of http://support.apple.com/kb/TS1538 checks if the Apple Mobile Device USB is installed. This is essential and a common source of problems. In at least some cases, Windows will install the 'MTP USB' driver. Indeed, Windows will reinstall this driver if you uninstall it. The MTP USB driver is essentially a Windows bug (possibly caused by Microsoft). You must replace the MTP USB driver with the Apple Mobile Device USB Driver. Step 4 explains how to do this. Note that you must use the 'Have Disk' approach. Otherwise, Windows will just reinstall the invalid MTP driver.
The Apple doc indicates that you can find the correct driver at C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. Perhaps this is correct on some systems. You may find the correct driver in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
iTunes could make this a lot easier by checking if the iDevice is known to Windows (what USBDevier does) and if the Apple Mobile Device USB driver is properly installed for the iDevice. Sadly it doesn't perform either check. Note that iTunes does if some of the related services (see above) are actually running. -
IPad not recognized in Windows 7 Ultimate
Good Morning,
Last week, I received an iPad 32GB WiFi as a gift. At this time I was running Vista Ultimate 64 on my home system. When I unboxed the iPad I read the instructions and installed iTunes 64-bit 9.2.1 on my Vista system. I connected the iPad and it was detected and iTunes launched. I registered the device and then it downloaded the OS update and successfully updated it to 3.2.2
I also received Windows 7 Ultimate and wiped my system and installed it. All the drivers are loaded from my hardware vendors (chipset, video, sound, etc). I know USB functions as I am able to plug in digital cameras, my passport drives, etc. and they are all detected and work fine.
I installed iTunes 64-bit 9.2.1 again. I logged into iTunes with my user account and that works fine. However, now when I connect my iPad to my system, I get Windows pop up messages telling me the device is not recognized and the driver could not be installed.
I opened device manager and after several unplug/replugs of the iPad, half the time I see "Unknown Device" and once I saw "Apple Mobile Device" with a yellow !.
I found Apple's KB article: http://support.apple.com/kb/ts1538
I followed the instructions by uninstalling the "Unknown Device" and scanning for new hardware. It detects Unknown Device again. I then right clicked on Unknown Device and chose to update driver and navigated to C:\Program Files\Common Files\Apple\Drivers and trying to update the driver to use the Apple Mobile Device Driver but I get warnings and errors during this process. The warning tells me it isn't a compatible driver with the device and asks if I want to install it anyway. I chose yes. It installs but then it gives me an error telling me the device cannot start.
I don't know what is wrong. Anybody have any ideas?
Thanks for the help.WOW with the help from Apple's Web Site I figured it out.
This URL was very helpful
http://support.apple.com/kb/TS3125
I disabled 'Online Armour' then
and this one even more so...
http://support.apple.com/kb/HT1923
I found out that there is a whole raft of Apple software packages that are interrelated, they needed to be uninstalled in a certain order with the broswer closed.
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
After they were all uninstalled I restarted windows to make sure the registery was updated properly.
Then all you have to do is reinstall iTunes which will add all of the above back all over again in the proper order.
Then I had to go into Win 7 SERVICES and STOP the new Apple Mobile Service and then restart it again so it would take effect.
Started iTunes, plugged in the iPad and every thing began working as expected.
Thanks Apple. -
Ipad not recognized by Windows
When I connect iPad through my USB cable, Windows gives me an error that the USB device is not recognized - I have connected this way many times before with no problems?
Try a reset and see if it's recognised properly after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
And/or, if you haven't already done so, has your computer got another USB port that you could try ? -
IPad not recognized by Windows 7 PC
How do I get the iPad to be recognized by my Windows 7 PC? The Apple Mobile Device Driver is installed and reported as working properly. iTunes is an updated install, but iTunes will not recognize the iPad. Reports iPad has been detected, but could not be identified properly. Ran diagnostics from iTunes and it reports no iPad found. Below is the dump from the diagnostics.
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer P5K Deluxe
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015AB2402A92718
Current user is not an administrator.
The current local date and time is 2012-08-05 15:49:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.Did you try logging into your PC as the administrator?
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Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod". -
Ipad not recognized by Windows 7
I am connecting my iphone 4 and ipod (gen4) to my Windows 7 computer without problems, but my iPad 2 wifi is not recognized and does not charge. How can I get my ipad recognized? Thanks for any help!
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
Cheers, Tom -
TS1369 why i my ipad is not recognized in my windows itunes
I already installed my itunes in my windows pc, I tried connecting the ipad device for me to sync it, but, i can not see the device
in in the left side of the itunes device manager.It is not recognized?I already tried disable the antivirus i have and turn off the firewall.still no work..Please!.need help here.thanksiPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
If syncing by wifi you may need to restart your computer and try again. -
HT201210 running windows 8 ipads not recognized by itunes using latest itunes and ios
just upgraded to latest itunes and ios 7 running windows 8 two ipads not being recognized by itunes windows 8 identifys ipads as apple device in my computer have tried unistalling then re installing itunes any ideas ?
chris1571 wrote:
I've tried all of the tips on the site, nothing seems to work. Any ideas?
Which ones? Have you tried this one - iPod not recognized in iTunes and Mac desktop?
Please describe in detail all you have attempted to do in order to resolve the issue. -
Zr300 Via USB cable is not recognized by my window 8 OS
The operating system windows 8 is not recognizing Canon ZR300 for loading into my computer for editing. I have a Dell 660s that only has USB, no fire wire which nearly outdated since the USB is faster now.
On the Canon sight it stated they have no driver specific to that camera concerning Windows 8. That Windows 8 OS would likely have dirver included in it.
Is it possible the USB cables I have which are older may not be compatible to the 3.0 and 4.0 etc. USB cards?
Thank in advance for your response.Hi Wilbert!
Thanks for posting!
In order to transfer the video from the camcorder, a firewire connection must be used.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
I have the following problem:
My new iPad is not connecting to iTunes. When I insert the USB cable I hear the USB-connect sound of windows, but in iTunes nothing happens.
However my previous iPad and iPhone are connecting without any problems. I followed all the steps in the guide on the Apple Support page, including completely deleting and reinstalling iTunes. Nothing helped.
My stuff:
OS: Windows 7
Itunes: latest version
iPad with retina display, iOS 6.1 - the new one that will not connect
iPad 2, iOS 6.1 - connecting without problems
IPhone 4, iOS 6.1 - connecting without problems
Can anyone help me and solve this problem of my new iPad not connecting to iTunes?I found a solution. It seems that Windows had a setting selected that drivers are not automatically installed if not available on the computer. So I changed this setting and my iPad was immediately recognized.
For people with the same problem: I went to: Control Panel > Devices and printers. Under Unknown I saw my iPad, so I right clicked and selected: Solve problems. Then it said something about missing drivers so I chose to install them. In addition the problem solve wizard pointed me to the setting in windows that drivers are not automatically installed. -
IPad not recognized by itunes in Win7
Hallo,
after setting up my computer new and changing to windows 7 (starting with a new SSD) my iphone is not recognized by itunes. In windows i get in
start -> system configuration -> hardware and sound -> printers and devices
8 devices in section 'printers and fax'
5 devices in 'devices'
and in the bottom section 'not specified' the ipad device
The first question is if this is the right place to show for the ipad in win7. I see nothing in 'computer' in the windows explorer
If i plug and unplug the ipad from (several) USB ports (which are all 2.0) i get the typical windows sound for that
The problem is that the device does not show up in itunes. If i choose [Questionmark] / Start diagnosis in the itunes menu bar, all is green except for the one red light saying 'no ipad found'
I already worked through the official help
http://www.apple.com/support/ipad/assistant/itunes/#section_0
with no result (itunes version 10.4.1.10, USB 2.0, itunes re-installed)
Can anybody help, any ideas?
Thanks in advanceI just worked again throught the link provided by Carolyn Samit
I stumbled in the section
3. Verify that the Apple Mobile Device USB Driver is installed
There i read after gettin into the device manager
'Locate the Apple Mobile Device USB Driver in this list.'
I got a whole bunch of USB things in the device manager but none of them has the word 'apple' in it. Does that really mean i have to search for some apple word in the device manager?
Maybe someone out there with a working win7/ipad/itunes system can just confirm that
a) he has some apple thing in the device manager
b) his ipad does not show up in the windows explorer
c) his ipad shows up in the section 'unspecified' in the start -> system configuration -> hardware and sound -> printers and devices
Thank you -
IPad not recognized by itunes or my PC...stuck in recovery mode
Wow... what a mess.
I inherited a first gen iPad last week... wanted to wipe it clean and start fresh. Restored and erased all content... and now it's stuck in recovery mode. It's not recognized in iTunes or at all by my PC. When I plug it in... nothing at all. Looked in my device manager for it to show up... nothing. Tried restaring it, putting it into DFU mode, plugging it into different usb ports, different usb cables, reinstalling itunes, trying it on multiple different computers, and pretty much every how to help article I could find on the web.
HELP! There must be some way to kick this thing back to life. It's fully charged, was treated well before I had it, and practically new.
HELP! Please.did you try all those steps:
Disconnect the device from the computer.
Save a screenshot by pressing the Home button and the Wake/Sleep button at the same time (the screen should flash briefly). Note: Taking screenshots and saving images on iPod touch requires iOS version 2.0 or later.
Reconnect the device to the computer.
Open the Device Manager in Windows as follows:
Windows XP: Click Start > Run. In the resulting dialog type devmgmt.msc and press Return on the keyboard.
Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
Expand all the sections labeled below (not all sections may be listed):
Imaging Devices
Other Devices
Portable Devices
Universal Serial Bus Controllers
Look for the entry that recognizes the device as a camera. This entry should be called Apple iPhone,Apple iPad, or Apple iPod.
Maybe you are looking for
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