Ipad not recognized by Windows

When I connect iPad through my USB cable, Windows gives me an error that the USB device is not recognized - I have connected this way many times before with no problems?

Try a reset and see if it's recognised properly after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
And/or, if you haven't already done so, has your computer got another USB port that you could try ?

Similar Messages

IPad not recognized in Windows 7 Ultimate

Good Morning,
Last week, I received an iPad 32GB WiFi as a gift. At this time I was running Vista Ultimate 64 on my home system. When I unboxed the iPad I read the instructions and installed iTunes 64-bit 9.2.1 on my Vista system. I connected the iPad and it was detected and iTunes launched. I registered the device and then it downloaded the OS update and successfully updated it to 3.2.2
I also received Windows 7 Ultimate and wiped my system and installed it. All the drivers are loaded from my hardware vendors (chipset, video, sound, etc). I know USB functions as I am able to plug in digital cameras, my passport drives, etc. and they are all detected and work fine.
I installed iTunes 64-bit 9.2.1 again. I logged into iTunes with my user account and that works fine. However, now when I connect my iPad to my system, I get Windows pop up messages telling me the device is not recognized and the driver could not be installed.
I opened device manager and after several unplug/replugs of the iPad, half the time I see "Unknown Device" and once I saw "Apple Mobile Device" with a yellow !.
I found Apple's KB article: http://support.apple.com/kb/ts1538
I followed the instructions by uninstalling the "Unknown Device" and scanning for new hardware. It detects Unknown Device again. I then right clicked on Unknown Device and chose to update driver and navigated to C:\Program Files\Common Files\Apple\Drivers and trying to update the driver to use the Apple Mobile Device Driver but I get warnings and errors during this process. The warning tells me it isn't a compatible driver with the device and asks if I want to install it anyway. I chose yes. It installs but then it gives me an error telling me the device cannot start.
I don't know what is wrong. Anybody have any ideas?
Thanks for the help.

WOW with the help from Apple's Web Site I figured it out.
This URL was very helpful
http://support.apple.com/kb/TS3125
I disabled 'Online Armour' then
and this one even more so...
http://support.apple.com/kb/HT1923
I found out that there is a whole raft of Apple software packages that are interrelated, they needed to be uninstalled in a certain order with the broswer closed.
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
After they were all uninstalled I restarted windows to make sure the registery was updated properly.
Then all you have to do is reinstall iTunes which will add all of the above back all over again in the proper order.
Then I had to go into Win 7 SERVICES and STOP the new Apple Mobile Service and then restart it again so it would take effect.
Started iTunes, plugged in the iPad and every thing began working as expected.
Thanks Apple.

Ipad not recognized by windows neither iTunes after error in the iOS5 upgrade

The iOS5 upgrade was stopped due to an error.
Since then the iPad is not being recognized by windows neither iTunes. I've re-installed iTunes, the file usbaapl.sys is at windows\system32\drivers and Common Files\Apple\Mobile Device Support\Drivers folders but still there's an error when I plug in the iPad - Apple Mobile Device (Recovery) - This device can not start (code10).
I've call the support here in Brazil and the only information that I got was that this was due to the fact that I'm running windows XP and it doesn't support iTunes 10.5 and iOS 5. Can any one confirm this? Why there's no information on this when I installed the 10.5 version and downloaded the iOS 5?
Any help would be highly apreciated because now I have my iPad asking to be connected to iTunes and no chance to get a PC with a different version of Windows...

Glad you got it fixed - and I wasn't trying to be a wise guy.
It just seemed logical to me that if iTunes recognized the iPad and the iPhone - but they didn't show un in your Windows Devices Manager or Explorer or whatever it's called - that it was probably a Windows thing.
Now you must truly be a HappyMommy!

Ipad not recognized by Windows 7

I am connecting my iphone 4 and ipod (gen4) to my Windows 7 computer without problems, but my iPad 2 wifi is not recognized and does not charge. How can I get my ipad recognized? Thanks for any help!

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
 Cheers, Tom

IPad not recognized by Windows 7 PC

How do I get the iPad to be recognized by my Windows 7 PC? The Apple Mobile Device Driver is installed and reported as working properly. iTunes is an updated install, but iTunes will not recognize the iPad. Reports iPad has been detected, but could not be identified properly. Ran diagnostics from iTunes and it reports no iPad found. Below is the dump from the diagnostics.
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer P5K Deluxe
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015AB2402A92718
Current user is not an administrator.
The current local date and time is 2012-08-05 15:49:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.

Did you try logging into your PC as the administrator?

IPad not recognized by iTunes, recognized by Windows as a camera

I first started using my iPad yesterday. Yesterday I was up until 2:30 in the morning trying to find a solution, to no avail. I had apple support call me today, but I missed their calls and now I have to wait again until they call me. But in the mean time, here's what's going on. My iPad is recognized by windows (XP Pro SP2) as a camera when I plug it in, but it will not show up in iTunes. I ran the diagnostic connectivity test in iTunes, and all lights are green except the one indicating that an iPod/phone/pad is plugged in. I've restarted the iPad, I've restarted my laptop, both numerous times, I have no firewall/antivirus running (as per older posts I've seen here) and still nothing. Today I plugged it into my mother's laptop, and iTunes recognized it without a problem, so I'm assuming it's something to do with my laptop. Anyone have any suggestions?

Folks,
I had this problem with my PC (windows 7, 64-bit) and my iPad. After messing with it for a long time, I finally found the answer (bad USB driver). The following two step process should help resolve these kinds of problems more quickly.
The first step is to verify that the iPad (or iPhone) is really connected to your computer. This can be (really) checked using a program called USBDeview. You can get this (very small) program from http://download.cnet.com/USBDeview/3000-2094_4-10614190.html or http://www.nirsoft.net/utils/usb_devices_view.html. Don't worry, it's not Spyware or Malware.
Just run the program and sort on the 'Connected' column. If your iPad or iPhone doesn't show up as Yes (under 'Connected') then your iDevice is not properly connected to your computer. Could be a cable problem. Could be an iDevice problem. Could be a USB hub problem. Note that your iDevice might be listed as what it is (iPad or iPhone) or it might be listed as 'Apple Mobile Device USB Driver' in the 'Description' column.
Apple has a number of ideas to resolve this sort of basic connectivity issue, including switching USB ports, resetting your iDevice, rebooting your iDevice, rebooting your computer, etc. You will need to try them until your iDevice shows up in USBDeview as 'Yes' under Connected.
If you iDevice shows up as 'Yes' under connected, it should also be visible in the Device Manager (found in the Windows 7 Control Panel under Hardware and Sound). You might find it under Portable Devices or it might be under Universal Serial Bus controllers.
The iDevice may or may not show up in the Windows Explorer. On some machines it does, on others it does not. Why is not clear.
If the Idevice is properly known to Windows and iTunes can't see it, then any number of other things could be wrong. Apple has a list. See the very useful page over at http://support.apple.com/kb/TS1538. Testing shows that the Apple Mobile Device service must be running. Check this using Task Manager (started by right clicking the taskbar). Note that the iPod service and the iphlpsvc service must also be running. These services have different names under the Processes table versus the Services tab of Task Manager.
AppleMobileDeviceService.exe - Apple Mobile Device
iPodService.exe - iPod Service
ItunesHelper.exe - iphlpsvc
Step 4 of http://support.apple.com/kb/TS1538 checks if the Apple Mobile Device USB is installed. This is essential and a common source of problems. In at least some cases, Windows will install the 'MTP USB' driver. Indeed, Windows will reinstall this driver if you uninstall it. The MTP USB driver is essentially a Windows bug (possibly caused by Microsoft). You must replace the MTP USB driver with the Apple Mobile Device USB Driver. Step 4 explains how to do this. Note that you must use the 'Have Disk' approach. Otherwise, Windows will just reinstall the invalid MTP driver.
The Apple doc indicates that you can find the correct driver at C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. Perhaps this is correct on some systems. You may find the correct driver in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
iTunes could make this a lot easier by checking if the iDevice is known to Windows (what USBDevier does) and if the Apple Mobile Device USB driver is properly installed for the iDevice. Sadly it doesn't perform either check. Note that iTunes does if some of the related services (see above) are actually running.

Ipad 2 With IOS 5 Not Recognized By Windows 7

I reseted my Ipad2 because I missed working of front camera and my Ipad2 does not recognized by window 7. I tried to connect via USB cable that come with the machine but I can not get access to itune 10. My Ipad 2 when set on is getting a picture that asking to connect with computer.
How may I know my OS version
Please help

You can tell which version of iOS that you have on your iPad via Settings > General > About > Version
Have you tried putting the iPad into recovery mode and seeing if that gets it recognised in iTunes : http://support.apple.com/kb/ht1808 . There is also this troubleshooting page for iTunes / iPad / PC : http://support.apple.com/kb/TS1538

My 4 generation I touch is not recognized by windows 7 on any computer

My itouch is not recognized by windows 7 on any computer. Please help me. Thank you Gail

Hi Gail,
Have a look here...
Device Not Recognised
http://support.apple.com/kb/TS1538
And Here
iPhone, iPad, or iPod touch not appearing in iTunes

Ipod not recognized by windows, itunes, and will not charge with pc.

yesterday, when i went to sync some new music onto my 1gen nano, it did not work (duh). i plugged it in 3 times:
-1st, it displayed the "do not connect screen" for one second, and itunes flashed the screen it shows when your ipod is connected, but then the ipod disconnected itself after that one second.
-2nd, windows gave me a message saying the hardware could not be recognized.
-3rd, nothing at all happened, as has been happening each time i try to plug it in since then.
i've done the 5 R's .. and i've tried all the suggestions shown on posts that sound like mine, including these: Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
my ipod will charge when plugged into a wall charger, and it plays normally. also, my brother's ipod (2nd gen nano) is recognized by windows/itunes.

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

IPod not recognized by Windows / iTunes

Hello,
I hope someone here can help. So far my first experience with Apple support has NOT been a positive impression.
I searched for info on this problem, but the other ones I see all seem to be related to freezing or battery issues.
iPod Classic 120GB, I don't sync very often, and just finished doing a bunch of cleanup in iTunes (album artwork, song info, etc.) and want to re-sync the pod.
When I connect to the PC with the USB cable, Windows doesn't seem to recognize the device, and it doesn't show up in iTunes.
It is charging through USB, however. The battery is fully charged.
I tried 3 different USB ports on the PC.
Tried restarting iTunes.
Tried restarting the computer.
Went to Apple support website, tried the troubleshooting assistant:
Reset the pod.
*Had already tried different USB ports.
*Had already trired restarting the PC (Although it mentions checking for the latest software updates - I didn't do this. WHAT software updates should I look for? Device drivers? OS updates? WHAT???)
Re-installed iTunes. (Was already at v 9.2.1.4)
*Did not try the restore. Reading the instructions, it appears that the iPod has to be connected to do this, and that's the problem -won't connect!
Also read something about disk mode. I set the iPod to disk mode, but it's not recognized that way, either. When connected by USB in this mode, the iPod screen still says "OK to disconnect".
I tried the link "iPhone, iPad, or iPod is not recognized by Windows".
I do not see the "Apple Mobile Device USB Driver" anywhere in Device Manager. I suppose this is the problem.
However, continuing with the instructions, it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC?????
(These instructions also say to disconnect the device, but nowhere says when to connect it. Why do they put half-baked troubleshooting instructions on their web site???)
Is there anyone from Apple support on this list who can help? I believe the driver needs to be reinstalled somehow, but it didn'thappen when i re-installed iTunes, so how do I do this?
Thanks
Keith

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

Ipad not recognized in itunes

I'm sick of this....iPad is recognized by Windows 7 PC, but not in iTunes. Latest versions of all software - Windows 64 bit, iTunes 64 bit. I uninstall iTunes and reinstall, and it recognizes my iPad, but after computer shutdown and reboot, it's back to the same problem. I thought apple was supposed to be great?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

I need help, my ipod touch is not recognized by windows as a harddisk

i need help, my ipod touch is not recognized by windows like a memory card or a harddisk.
i would like to transfer the files from pc to my ipod touch without useing itunes.
as i see theres some people here that theires ipod touch are recongnzed as a digitl camra, mine is reconzied as nothing, some help plz.
Message was edited by: B0Om

B0Om wrote:
ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
Your Touch is working correctly. Currently, without unsupported third party hacks, the Touch has NO disc mode. It will only show up in iTunes.
how do i put programes and games in my ipod touch
Right now, you don't. The SDK is scheduled to be released in Feburary. Then developers will be able to write programs that will be loadable.

Iphone 4 not recognized by windows xp pro

My new iphone4 is not recognized by windows xp pro. Please help.

See http://support.apple.com/kb/TS1538.

Ipad not recognized by Windows

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