Ipad not recognizing my computer for Itunes syncing

I recently had a virus on my computer so I had to take it to the computer DR.  Now Itunes will not sync with my ipad without erasing everything on it.  How do i fix this?

Has noone else experience this when swapping computers or losing data?

Similar Messages

  • Ipod touch not recognized by computer or ITunes

    Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Ipod Nano not recognized by computer (or itunes) but charging.. so connected

    worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
    connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
    can't find it looking in Explorer
    but, it is charging so... it is connected
    have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
    would that make any difference?

    diagnostic shows....
    **** Device Connectivity Tests ****
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper 11.3.1.2 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       Y(I removed info)
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    it looks like everything is fine, except it can't find the ipod... why?
    when I plug in a thumb drive, it recognizes that, why not the ipod?

  • My iphone 4s is stuck on connect to itunes, is not recognized by computer or itunes

    my iphone is stuck on the "connect to itunes" loading screen, and when it's plugged into my computer, itunes and the computer are not able to recognize it. when it is plugged in, it gets a "USB device not recognized" and in device manager, it shows up as an "unknown device". I have read and tried everything in http://support.apple.com/kb/TS1538, as well as uninstalling and re-installing itunes and all it's components several times, but nothing has helped. Please help!!!

    The iPhone has gone into recovery mode and you have to restore by connecting to a computer with iTunes and follow the instructions in http://support.apple.com/kb/HT1808.  If you do not have a computer with iTunes, a friend with a computer with iTunes, can you get to an Apple store genius bar and see if the techs will restore for you?

  • I installed a ipod shuffle, named it differently, now my ipod classic is not recognized by computer or itunes.  How do i fix?

    I installed an ipod shuffle with different name.  Now my ipod classic is no longer recognized by computer or itunes.  It appears that Itunes decided that I had replaced the classic with a shuffle.  Classic battery doesnt seem to want to charge, and cannot restore.   
    How do i fix?

    Hello BLTNO,
    Start with this Apple support document related to your issue.  Make sure to work through each and every single troubleshooting step as necessary.
    http://support.apple.com/kb/TS1369
    B-rock

  • Shuffle not recognized by computer nor itunes

    Shuffle not recongnized by computer nor itunes.  I have a brand new edition of itunes.

    Hello obks1984
    Check out the article below to troubleshoot issues with your iPod shuffle not showing up in iTunes. Also make sure that you have the cable plugged in completely to your iPod Shuffle and not just slightly pushed in.
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    Regards,
    -Norm G.

  • HT1430 new cord for ipad not recognized by computer

    My daughter just got and refurbed  ipad 3, she plugged it in to sync with itunes account to transfer apps, says cord not recognized.  Obviously it was recognized for a bit because she went on itunes and accidently jit restore.  NOw ipad will not even turn on or be recognized

    Your post is a little confusing to me, because the sequence of events seems to be out of order.
    You are saying that she accidentally restored the iPad so that proves the cord was working. Then you say that she could not sync because she gets a message saying that the cord isn't recognized? I'm not sure what either of these things has to do with the iPad not turning on now if it has anything to do with it at all.
    Do you have another cable that you can try? Any older iPod Touch cable will work if you have one. You can even try straighten the cable out, maybe there is a bad spot in it and it will work temporarily if you straighten it out a bit.
    Try rebooting the iPad and see if it will start up.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

  • Ipod is not recognized by computer or itunes and does not charge

    Hi, so for a few months I've been having a problem with my iPod Touch 4th gen where when i connect the ipod to the computer it does not connect. My Computer says "USB device not recognized" and also I've recognized that my ipod doesnt charge either. When I connect it to a wall charger the ipod charges fine, but i can't sync anything or any music. I have no idea how to fix this problem :\

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • Ipod not recognized by computer or itunes GETTING FRUSTRATED

    My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
    Thanks for any help you could offer.

    Hello Triguy60,
    Thank you for contacting Apple Support Communities.
    The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151
    iPod nano (5th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    Regards,
    Jeff D.

  • Problems with shuffle gen. 2 not recognized by computer or itunes

    Hello to all who may help me solve my problem.
    I received a Gen. 2 Shuffle with 1GB several years ago, and used it over that time.  It has lasted longer than 2 laptops and I hate to throw it away if it isn't fixed or the problem isn't solved soon.
    I received a Win. 8 laptop as a gift two years ago, and now my laptop is not recognizing the shuffle.  The laptop is an ASUS model. 
    Besides receiving the message "This device is not recognized by the computer," I researched and installed and uninstalled iTunes following all instructions I could find online.  I have iTunes 11.3.
    My biggest concern is the message I have after studying "hardware ids" in the device.  It reads "USB\DEVICE_DESCRIPTOR_FAILURE".  I have uninstalled all USB root hubs and rebooted several times.
    It works fine on my sister's computer.
    What steps would I take to fix it?
    Thanks for any help.

    I'm having the same problem (except this isn't a new shuffle).
    How do I "restart" an iPod shuffle?  I have it plugged into my MacBook Air via its dock but it's not recognized in iTunes.  iTunes does recognize my iPad (under Devices).  Yesterday the MBA recognized both devices.  I tried it also on iTunes on my Mini but no go there either.
    I've rebooted both machines.  No go.

  • USB device not recognized by computer for iPod Touch 2G?

    Connected to computer as usual, but this time the computer & iTunes do not recognize it.  A message pops up from computer that USB device is not recognized and has malfunctioned.  Tried turning ipod off & on, then Reset all settings - no change.  iTunes had just updated so it is current. Restarted computer - no change.  Then I did the major reset on the ipod that erases everything - no change.  The ipod is charged and the 'connect cable to itunes' graphic shows on start up, but the computer & itunes do not recognize it.  Also tried using another ipod usb cable - no change.
    We've only had it 2-3 months (bought it used-about 5 months) and it has worked fine, with no problems, until today. The only change that comes to mind is the update to iTunes today.
    My other son has an ipod touch 4g & it connects to the same computer, same cable & itunes without any problem. Now my youngest son's ipod (2g) is wiped clean & I cannot put any of his apps or music back on it because it is not being recognized.  Any help is greatly appreciated.  My youngest is so sad, its heartbreaking.
    Windows XP, sp3.

    Try the troubleshooting here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • IPod touch 4g not recognized in computer and itunes

    I

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • IPod nano does not charge & is not recognized by computer or iTunes

    I have a 1st generation nano 1 GIG.
    It appears "dead."
    It is not recognized by My Computer, iTunes or the Ipod Updater (The updater asks that I connect the iPod, which I do). The iPod diagnostics through iTunes also reports that my iPod is not connected.
    I have tried my iPod on 4 different machines, with one of them having USB 2.0.
    I tried the following from Jeff Bryan. (I don't know if the links from his post have carried over into this post.) So I will list the things I have tried near the end of this post.
    - My iPod won't turn on.
    - iPod battery doesn't charge.
    - iTunes 7 doesn't recognize the iPod.
    - Your Windows PC doesn't recognize iPod.
    - iPod appears in Windows Explorer but does not appear in iTunes.
    - iPod does not appear in iTunes.
    - Fast user switching in Windows XP is not supported.
    I tried resetting my iPod by switching the Hold button on and off and then pressing Menu and the Select button for 6-10 seconds. I have done this over and over and over.
    I have uninstalled the latest iTunes, reboot, reinstall - same problem.
    I have stopped the iPod service, plugged in the iPod, but it isn't recognized by My Computer as stated in the Apple Do-It-Yourself Help. I launched iTunes - same problem.
    I used the window cleanup utility, reboot, reinstall iTunes, connect iPod - same problem.
    I have used the Windows ipconfig utility to change my boot parameters, but still nothing.
    If anyone has any ideas, I would greatly appreciate them.
    My iPod is just shy of 6 months.
    I do have a replacement contract with Best Buy - but I would like to cover all the bases before I succumb to defeat.
    Thanks
    XP Home with USB 1.1   Windows XP   4 machines, all XP, 2 XP Pro, 2 XP Home, 3 have USB 1.1, 1 has USB 2.0, 2 machines have latest iTune

    I'm having the same problem, my ipodnano is about a year old and I can't figure out what to do. I just installed the new itunes on my new laptop with vista premium. I'm desperate for a resolution, do you have any suggestions at all. Any help is greatly appreciated. Thank you

  • Ipod Touch 3rd Gen - not recognized by computer or itunes.  Shows cable pointing to itunes logo.  Can't reset it.  Doesn't work at all.  Have tried all the supposed fixes on the apple site with no luck.  It suggested asking other users !

    I have a 3rd Generation ipod touch that is not recognized by itunes or my computer.  My itunes works with other apple devices I own.  I cannot reset the ipod touch and can never get to the screen where it is supposed to show a red battery to turn it off.  I can't reset it.  Have tried to use the suggestions on the apple site to no avail.  Any suggestions ?

    From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes.  Those affected have been exhausted by this ongoing issue.  To update or not to update?  And I always say never update unless you have to, and turn off all that auto update mess!
    I have two core2duo lappies running 32b vista.  My workflow dictates 32b fyi.  One is acer aspire running itunes v 11.1 (.0.126),  5th gen nano was originally formatted and works just fine on this machine to this day.  My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12)  Windows mounts it just fine.  itunes is not having it.  no shirt no shoes no service.
    I have both a 4th and 5th gen nano.  The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad!  Weird huh?  I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
    I'm at a loss on the thinkpad.  Scanned for intruders.  Cut the Lenovo bloat.  Executed system and reg maintenance.  Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail.  NO NO NO.  Every single dang port, every time on the thinkpad.  Has me feeling like others might get the same treatment by the next itunes update.  :|
    So in summary for me:
    5th gen nano and thinkpad are a NoGo on 11.1^  last working version for me = 11.0.1
    5th gen nano is working on an acer aspire 11.1.0  but no way in the world am I updating
    4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

  • After upgrading to 8.1 in windows, my ipod is not recognized in computer or itunes

    I upgraded to Windows 8.1 a while back, and just tried to synch my ipod with itunes and now my ipod is not being recognized in my comuper or itunes. Does anyone know why this is and/or how to fix it?
    Thanks!!
    Amber

    Hello Amber,
    I would be concerned too if my iPod was not recognized by iTunes.  I found a couple of articles that might help with this.
    If you don't see your iPod in the My Computer or Computer section of Windows, follow the steps in this article:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    If Windows recognizes your iPod but iTunes does not, follow the steps in this article:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

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