Ipad only uses one file name when uploading images via email

We have an image tool that uploads images to a template website. The problem is the file names for these images must be unique any duplicate file names will be rejected. Some of our users want to be able to upload from the field but Ipad only assigns the file name "photo.JPG" to jpegs. It doesn't seem to include the sequential extension that actually does exist for the image on the file name when uploading. Is there a way to get ipad to do so, or is this something that Apple maybe want to consider looking into. I can easily see the average Joe emailing themselves images and hitting save only to replace and lose an older image because let's face it, not all users are on MACs and PC's do not allow multiple files to have the same file name in the same folder.

Hi,
Based on the description, you could send email to external addresses without the Twin Oaks software. However, with the Twin Oaks software, you couldn't send successfully.
For this issue, I recommend you enable message tracking and check whether you could retrieve message tracking log entires when you send emails to external addresses through the Twin Oaks software.
If you couldn't retrieve message these tracking log entires when you send emails to external addresses through the Twin Oaks software, it means that the Exchange server is OK and the crux of the problem is the Twin Oaks software.
Here is an article about message tracking log for your reference.
Get-MessageTrackingLog
http://technet.microsoft.com/en-us/library/aa997573(v=exchg.141).aspx
Best regards,
Belinda
Belinda Ma
TechNet Community Support

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