IPad problem, need help

Tried to shut down my Ipad and it is just spinning for at least an hour now.  Any suggestions?  Can't get Apple supposrt because I cannot get the Serial number from the unit

Thanks for the feedback.  The hard reset didn't work originally but after it had been spinning for several hours and the battery was about to die, it did.  Then I recharged it overnight, and today it's fine.  Also thanks for the serial # info, that's always good to know.

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