IPad remote app

got new service. I pad app worked great! Then all of a sudden 1/2 the app quit working. It will change the channel if you put the numbers in but there is no guide. I need the guide as I don't know the channels yet. We deleted everything off the box and deleted the app and reinstalled everything. Still nothing! Any ideas??? This is a deal breaker for us. Fixing to nix this up and send it back!!! Hours of my time and 1 week and ATT tells me it's the app and they will check into it.

There isn't an iPad version of the Remote app yet. The iPhone version works fine, but it's not much different than it is on the iPhone. Like most apps that are designed for the iPhone without iPad modifications, it doesn't look all that great when blown up, but it's functional. I hope they release an iPad version soon.

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I need help with the iPad Remote app to connect to apple TV 2

I need help with the iPad Remote app to connect to apple TV 2 I have the app already on my ipad and when I open it only shows my itunes library and not the small black Apple TV 2 icon! How do i fix this and i know it's something

Get the manual at http://manuals.info.apple.com/en_US/AppleTV_SetupGuide.pdf
 Cheers, Tom

HT1947 iPad Remote App not picking up my .MP4 files on Server

Hi all, I've done everything in the guide article but when I open the App on iPad it says either "Connecting to your Library" or simply "loading" and just sits there for ages (all the time I've been searching the Community and writing this and its still loading - thats around half an hour at the moment). I have around 800 movies on a Synology DS413J so is it likely to be sheer volume slowing it?
The reason I want to use Remote App is that I thought it might give the option to display a list of movies via Apple TV that could be scrolled through or paged through or even searched because leafing through 800 Movie artworks one by one to select a movie to watch would take an age - I might as well walk into the study and put on the DVD!
Any help gratefully accepted.
Thanks
Johnnymag

We might be having the same issue. What I have noticed is that the Itunes App shows all of my content when I search directly on my Itunes library, on the PC. But when I try to control my Itunes content through an Apple TV, all that I can see is the content that I purchased on the Apple store. Do you see any pattern to the issue?
I submitted a complaint to Apple and someone was working on it, but now it seems she is no longer at Apple.

Ipad Remote app works for only half the songs in my iTunes library, and sound still comes out of my Mac instead of my iPad.

Can anyone offer suggestions? I realize there are two separate issues here.
1. I thought I successfully connected my iPad with the iTunes library on my Mac/ Hard Drive via the Remote app. However, more than half the songs in my music library will not play on the Ipad; when I click on any one of them using the iPad's Remote app & iTunes, I get a message box that says: "An unknown error occurred. Please check your library and try again." These songs all play fine through my Mac's Itunes program.
2. I had thought I could use the Remote app to get my library "into" my receiver, connecting the iPad to the receiver with an RCA-to-headphone adapter. This adapter works great to play music that "lives" on an iPod or iPad. But it does not seem to be able to access music that the ipad is controlling only remotely. If this is true I will be pretty unhappy...

Thank you. My two questions have now shifted.
1. You are right-- I have been unsure as to whether Homesharing or Remote was my answer, and I did set up Homesharing on both my Mac and iPad. It still appears that my music comes out of the Mac, only. How can i use Homesharing to allow the iPad to play music?
2. And I went back to check again, and saw that somehow, the songs that my iPad cannot locate are also somehow missing now on the Mac, even though they used to be accessible. My entire music library is stored on an external hard drive, which I used to connect to my Mac with USB. I just got a new router and now have the music hard drive connected via USB to IT instead of the Mac. I would bet that this is why so much of my library is no longer accessible-- I must have used different settings to save some of my songs, and the hard drive's new location shows that. Can anyone help me make my entire music library playable ? Thanks again

IPad remote app and apple tv (gen1)

I have the remote app on my iPhone 4 and iPad. Everything is up to date. The iPhone works fine controlling the apple tv, but I cant get the iPad to connect.
I start the remote app on the iPad get the 4 digit number. I enter it on the apple tv, but it won't let me select the done button.
Any ideas?
Thanks

The Album art is a known issue. Your other problem sounds like your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.
The reason it would work again for a while is that switching AirPlay off and on re-establishes a network connection. Whether that's what is happening isn't certain, but it could explain:
...... but that wouldn't explain why each time, it starts playing again correctly when I unclick and click the ATV in the Multiple mode dropdown.

IPad remote app on 5 ghz band

Can anyone help? On my ipad original and iPad 3 I cannot get the remote app to work for connecting to Apple TV or iTunes library when using the 5 ghz band of my NETGEAR wndr 3700 router. It displays the symbols in the remote app fine but after a while returns message that it cannot connect. If I revert to 2.4 ghz all works fine! I struggle to see what is wrong because my Apple TV and my pc running iTunes are both connected permanently to the 5 ghz band. The router has Ben rebooted and firmware is upto date. When using airplay from my iPads to the Apple TV using the 5 ghz channel all works absolutely great. It's just the remote app that won't work. But in 2.4 ghz connection on my iPads it then w irks great and fast. I think maybe a remote app (2.4 version) bug? Any ideas? Original ipad runs ios 5.1.1 and iPad 3 runs ios 6.01
Everything else works normally including streaming apps etc on 5 ghz it's just the remote app
Cheers
Wayne
Sent from my iPad

There may be an issue using the Netgear router, but Remote works fine on my Apple Time Capsule's 5Ghz network controlling both my 1G and 2G ATVs.

TS1741 I have home sharing on both my computer and my iPad remote app. But the remote app no longer works.

My remote app. Use to work perfect. It quit working and now I get a blue screen telling me o turn on home sharing. I've done that on both my mc and iPad with no luck getting the remote and iTunes to pair. Any suggestions?

in remote app click on the
lower left corner on the text
top of the context menu click devices
choose the appletv rather then your shared lib in the list
if you are trying to view a movie that is located on your ipad on your tv using the appletv then
you should use airplay mirror not the remote app

ITunes, iPad, Remote app Home Sharing Problems. Please help!

So I have my 13" Macbook Pro with the latest version of iTunes installed (10.5.2)
I also have a 32GB Wifi iPad 2 with iOS (5.0.1) with the Remote app installed.
I am so frustrate with this stupid Home Sharing. I followed the directions the app gave me beginning with turning on Home Sharing on iTunes on my MacBook with my account. I then used the same account to turn on Home Sharing on my iPad from the Remote app. I wait a bit, and wait some more, and yet my iTunes library isn't shown in my Remote app like it is in my iPhone.
I've tried to find the answer to my problem via Google and these Apple Support Communities, but with no fix.
I wish you could just connect your device to the computer and punch in the 4-digit code like they used to have you do.
Please help! Thanks in advance.

Try turning Home Share off then on on the MacBook Pro and then check Remote App to see if now appears and you can connect - for me it works but eventually I will have to repeat the process to get it working again.
The four digit code method still works.
OS 10.7.3, iTunes 10.6.1 and iOs 5.1.1

Help needed to connect Canon 6D to iPad remote app

I have the iPad EOS remote app and a Canon 6D I cannot get them to communicate, on the 6D wi-fi set up screen the manual tells you to select wi-fi function then shows a screen with different graphics on it so you can select mobile phone etc, well I cannot get this screen when I select wi-fi function I get the choice of EXIT or CONFIRM, nothing else, no selection screen, what am I doing wrong?.
Solved!
Go to Solution.

Thanks, it appears that if you have a router nearby or the iPad is normally connected to a wireless network it confuses it so the best method is to go down the end of the garden or some other isolated place and it connects every time, problem solved

Can't get my iPad remote app or actual remote to work with my Apple TV device

Can't get my remotes to work with my Apple TV

On Apple tv
Settings, General, Remotes
On here you can
Unpair Apple Remote
Remote App setup
Learn new remote

ITunes 11 Stops Responding to Bonjour Discovery Multicast Broadcasts, Why? This stops the the Apple TV 3 from being able to start a new stream from the home share and the iPad remote app can no longer see the home share too.

I'm having an issue where my Apple TV 3 and all our iPads periodically seem to loose connectivity to an iTunes home share on a Windows 7 PC. Using a network protocol analyser on the PC I have identified that the point of failure corresponds to the ATV3 sending a bonjour discovery request and getting no reply from iTunes. Why the ATV3 'forgets' where the home share is is possibly another issue but the root cause of the failure is that iTunes, or more specifically the mDNSResponder service, is not responding to the UDP multicast port 5353 broadcast discovery packet sent by the ATV3 or iPad. The mDNSResponder service does start responding again after iTunes is restarted thus making the home share accessible once more, however, this frequent drop out is unacceptable and often happens after only a single TV show has been watched from the home share making the solution unworkable for a family, we simply cannot be restarting iTunes constantly it ruins the user experience completely!
The nature of this failure indicates that the ATV3, the iPads, the host PC and network are all working correctly and the point of failure here is the lack of response to the bonjour discovery protocol with the net result of either a spinning 'connecting to home share' message or the home share just disappearing from the computers section.
If there is a configuration fix for this please let me know as I haven't located a fix! Otherwise this seems very much to be a code flaw in iTunes 11 or the mDNSResponder and I would appreciate some input from Apple! Going on other questions in these forums it would seem the problem is not limited to Windows PCs but also Macs too. NB: This is not a TCP issue, when the ATV3 or iPad knows the IP of the iTunes server all works flawlessly, it just periodically they seem to refresh the list of home shares and at this point they loose the information about the home share they have just been using because of the non-response to the UDP multicast discovery broadcast packet, that is arriving at the host PC and isn't being blocked by the firewall.
Many Thanks!

In my case there was no import from a former mac.
My problem (at least mine) is that no app that offers media sharing works properly. Neither itunes home sharing nor AirVideo nor EyeTV sharing.
So I'm pretty sure that this is network issue.
Adding another user on my mac and sharing a new library works not also. But sharing from another laptop in my WiFi works. So this has to be a network issue on my mac, not only my user, but an issue of the whole system.
But I'm not willing to reinstall MacOS X for that if I don't have to.

Remote app on my ipad only show iTunes interface...

I was having problems getting me iPad Remote app to work with my Apple TV 1. So I deleted then re-added it to my iPad.
It did find my Apple TV 1 and sync, but now it only shows an itunes interface and there seems to be no way to use it
as a remote? Any suggestions?
Thanks

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Remote app on iPad connects to iTunes but then loses connection.

Hi,
Basically, I can get the app on my iPad to connect to iTunes, but if I then start doing something else on my iPad, or my computer goes to sleep, then the remote won't connect again. Even if I wake my macbook and try to connect it again.
If I press 'add an iTunes library' in the remote app, nothing appears on iTunes.
To solve the problem, I have to restart my computer.
I just checked to see if my iPhone connects and it worked straight away. Maybe its a problem with my iPad?
Can anyone suggest anything?
Oscar

I too have this problem and made it worse. Under Mavericks and iOS7 everything set up very easily and worked beautifully like Apple stuff usually does. Then a couple of weeks ago I took the dive and updated to Yosemite, iTunes 12 and iOS8 and then I would occasionally lose connection with my iTunes library as described by the second poster. Very aggravating. So I made a bigger mistake and deleted the library from my iPad Remote app and whenever I started it up again it would say 'Add a device'. I clicked and a randomly generated 4 digit number appears with the exact instructions: 'To add an iTunes library, open iTunes on your computer and choose Remote from the tab bar'. I went to iTunes and searched EVERYWHERE for this Remote tab bar and could not find it. I then went to iTunes Preferences: Devices and clicked the button 'Forget All Remotes' thinking this may reset something in iTunes and make the Remote tab appear somehow to start from scratch. Wrong! Now there is absolutely no connection between the Remote app on my devices and iTunes on my computer.
Can anyone point me to this Remote tab in iTunes?? If I can find that then I think I should be able to fix this.
Geez, talk about effing up what should be (and was) a very simple app.

IPhone remote app disconnects, iPad does not

Environment Info
Windows 7 64-bit
iTunes 12.1.2.27
Latest update on iPhone and iPad
Remote app
Single network, single wireless access point
I have home sharing turned on in iTunes, I play my music throughout my entire house from my PC and control via the remote app. I migrated my iTunes library to another PC and I am now having remote issues. Now the remote app frequently disconnects after my phone locks and the only way I can get it to reconnect is by turning off home sharing and back on again. I've made sure to turn off sharing on the other PC, and uninstalled iTunes.
After some testing it seems that the disconnect does not happen on my iPad, only my iPhone. I've gone through the home sharing troubleshooting page, obviously my home sharing is working, just not all the time. I have to turn it off and on again to kick in the head. I've also disabled IPv6 as well.

Hmmm interesting, I'll have to see if I can change that option. This isn't my setup, its a friends.
I may have been running into a different issue. I got down and dirty and pulled out Wireshark to see what was happening and found some interesting things. My friend has two wireless access points and I was wondering if we were running into an issue with WiFi going into sleep mode on the phone and the remote app timeout while waiting for the wireless connection.
I disabled the second AP and things seemed to work better, but the remote would still fail to connect once in a while. Thats when I saw that the remote app makes a DNS SRV request looking for a PC on the network that has iTunes, so I looked at the DNS settings on the iPhone and noticed that DNS was pointing to two ISP DNS servers first, then the internal router DNS. I swapped the internal DNS first, and ISP DNS second, renewed the DHCP lease on the phone and things are working great now.
Either way it seems like the remote app is a bit tempermental with its timeout, it seems like it either gets stuck looking while it waits for WiFi or a DNS response. But at least its working much better now, sorry for the long post.

Cannot add itunes lib to remote app on iPad

When trying to add an itunes lib using the Remote app on my iPad (2) a Passcode is displayed and the ipad2 appears under the Devices list in iTunes; entering the code there does not connect... checked all setups. Any ideas why this does not work?
Rem: I do not want to use HomeSharing.

I too have this problem and made it worse. Under Mavericks and iOS7 everything set up very easily and worked beautifully like Apple stuff usually does. Then a couple of weeks ago I took the dive and updated to Yosemite, iTunes 12 and iOS8 and then I would occasionally lose connection with my iTunes library as described by the second poster. Very aggravating. So I made a bigger mistake and deleted the library from my iPad Remote app and whenever I started it up again it would say 'Add a device'. I clicked and a randomly generated 4 digit number appears with the exact instructions: 'To add an iTunes library, open iTunes on your computer and choose Remote from the tab bar'. I went to iTunes and searched EVERYWHERE for this Remote tab bar and could not find it. I then went to iTunes Preferences: Devices and clicked the button 'Forget All Remotes' thinking this may reset something in iTunes and make the Remote tab appear somehow to start from scratch. Wrong! Now there is absolutely no connection between the Remote app on my devices and iTunes on my computer.
Can anyone point me to this Remote tab in iTunes?? If I can find that then I think I should be able to fix this.
Geez, talk about effing up what should be (and was) a very simple app.

IPad remote app

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