Ipad Restore will not go past "preparing ipad for restore"

My ipad is frozen on the "connect to iTunes" screen. iTunes is stuck on "preparing ipad for restore" and will not continue, I have disconnected & turned off the ipad and started over several times. It always does the same thing.

Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...

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IPad 1 will not update past iOS 5.1.1, many apps require iOS 6.0 or later. also since updating to 5.1.1 safari frequently crashes.

My IPad 1 will not update past iOS 5.1.1, however many apps require iOS 6.0 or later what can I do?
Also, since updating to 5.1.1 Safari frequently crashes. Help!!!!!!

5.1.1. is the end of the line for the original iPad. You can't go beyond that. As for the safari crashes, is it tied to specific websites? Have you tried clearing the cache and history?

HT4972 my ipad 1 will not upgrade past ios4.2, what can I do?

my ipad 1 will not upgrade past ios4.2, what can I do?

What computer operating system are you using & what version of iTunes? You have to connect your iPad to your computer to update. After you update to iOS 5.x, the next time you can uipdate via wifi.
 Cheers, Tom

The Pages software used on my ipad 2 will not install on my iPad 1 using the latest software 5.1.1

The Pages software used on my ipad 2 will not install on my iPad 1 using the latest software 5.1.1

The latest version of Pages will not run on iOS 5.1.1, so you need to install a version that will run in iOS 5. Another member of the ASC, rbrylawski, posted this a little while back and I copied this for future use.
On your computer in iTunes, download Pages from the App Store to your iTunes library.
Then, on your iPad, in the App Store, click on Purchased.
Look for Pages in the Cloud in the purchased tab (tap not on this iPad in order to find it)
Tap on the Cloud and you'll be given an option to download a version that will run on iOS 5.1.1

HT2589 My new ipad air will not download apps or ask for my itunes account info when I do try to download or purchase an app.

Just added the new ipad air to my itunes account. When I go to purchase or download apps it will not ask for my itunes account info, a grey box appears on my main screen with "waiting" under it and in the "app store" it will show the app that i chose with a constant spinning circle. Any ideas?

The iCloud account has nothing to do with downloading apps over wireless, but if you do not have an iCloud account you can delete that account information if you want to do so. Do you have other use of WiFi with the iPad? It is connecting and working correctly for email and such?
You could try going to Settings > General > Reset > Reset Network Settings and then re-select the WiFi network and enter the password again...then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
All of that may clear problems of a minor nature.

I currently have an ipad 2 that has weak strength in connecting to wifi. My kindle will connect from my upstairs, but ipad 2 will not. Is the ipad air better with connection strength?

I currently have an ipad 2 that seems to be very weak in picking up wifi connection. I have a kindle that picks up the signal from my upstairs, but my ipad will not. Does the air have better capability in doing this? Would think of upgrading, as my ipad 2 also seems to be losing battery life quicker. Thanks!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netwhttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
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Wi-Fi Fix for iOS 6
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http://www.theipadfan.com/workaround-ipad-wifi-issues/http://www.theipadfan.com/workaround-ipad-wifi-issues/
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Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
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How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
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~~~~~~~~~~~~~~~~~~~~~~~
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http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sighttp://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
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iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304http://support.apple.com/kb/ts3304
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connecthttp://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IPad three will not reconize my apple ID for face time

Every time I try to log on FaceTime with my apple ID it will not verify it! But when I buy stuff off of iTunes it works just fine! What should I do? I have even made new user Id to see if that would work but it won't !!!!! Help!!!!!

Every time I try to log on FaceTime with my apple ID it will not verify it! But when I buy stuff off of iTunes it works just fine! What should I do? I have even made new user Id to see if that would work but it won't !!!!! Help!!!!!

Preparing iphone for restore?!?! anyone else?!?!

ohkay, so as a lot of you, i have been updated my gen 1 iphone to v2.0. SO, just a quick question. it has been in the "preparing iphone for restore" for about, oh, an hour and a half-ish. what exactly does that mean? what is the phone doing as it is being prepared for restore?
fuuurthermore, i have an 8GB iphone with only about 1.22GB free... so is it normal that it is taking so long? i shouldnt unplug and replug, right???
let me know

I got the same thing basically... 3g iphone, updated to software version 2.0.1 It returned an unknown error (6) and dropped my iPhone from iTunes. I got the "plug into iTunes" message on the phone and I started restore. Upon restore it hung up on "preparing iPhone for restore" for an hour, no movement of the progress bar, I disconnected it and plugged it in again, This happened 2 more times after a computer and iPhone reboot.
I read that it doesn't work well on usb 1.1, so I switched to a usb 2.0 port and it appears to be working, restore is almost complete. So, really, check your usb, make sure there is no hub connected and plug DIRECTLY into a usb 2.0 port... hopefully that helps!
If I have the option not to restore to 2.0.1 I will likely take that option... I've spent hours on this now and my intention for syncing was to update a playlist... Although I couldn't play music through my RAZR, I never spent hours (and lost the use of my phone on a Friday night) trying to make it work again... good luck to you.

Preparing iPhone for restore -- Questions!

I was just making sure this is the stage in the update that is
A: Having the issues
B: Taking the longest
I'm unable to go back and forth from my Iphone to The store, and my iphone has an image of the itunes logo and the connector piece on the screen. It has been this way for a few hours now and was wondering what I can do.

I got the same thing basically... 3g iphone, updated to software version 2.0.1 It returned an unknown error (6) and dropped my iPhone from iTunes. I got the "plug into iTunes" message on the phone and I started restore. Upon restore it hung up on "preparing iPhone for restore" for an hour, no movement of the progress bar, I disconnected it and plugged it in again, This happened 2 more times after a computer and iPhone reboot.
I read that it doesn't work well on usb 1.1, so I switched to a usb 2.0 port and it appears to be working, restore is almost complete. So, really, check your usb, make sure there is no hub connected and plug DIRECTLY into a usb 2.0 port... hopefully that helps!
If I have the option not to restore to 2.0.1 I will likely take that option... I've spent hours on this now and my intention for syncing was to update a playlist... Although I couldn't play music through my RAZR, I never spent hours (and lost the use of my phone on a Friday night) trying to make it work again... good luck to you.

HT1414 My iPad will not progress past the home screen. My computer will not let me back it up. What can I do?

My iPad will not progress past the home screen, and my computer doesn't allow me to download my data from it. What do I do? I wanted to try to restore it, but I don't want to lose my "stuff".

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose your "stuff" with Recovery Mode.

My iPad 2 will not restore using iTunes. It keeps telling me - the iPad "iPad" could not be restored. An unknow error occurred (4) - I have tried every suggestion I could find so far. Any ideas as to what I can do?

My iPad 2 will not restore using iTunes. It just quit a week or two ago and showed that I had to connect to iTunes.
When I do the "restore and update" it does not complete the "verifying iPad restore with Apple" and then shows the following message:
The iPad "iPad" could not be restored. An unknown error occurred (40).
I have tried it a number of times. Also turned of anti-virus and firewall. Tried on different computers. All resulted in the same message. The iPad is only 2 1/2 years old, so I hope it can be fixed.
Does anyone have a solution?
KandAfromMO

Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311

My iPad 2 software will not upgrade past iOS 5.0.1. Should it?

My iPad 2 software will not upgrade past iOS 5.0.1. Should it?

If you have an iPad 1, the highest you can go is 5.1.1.

I m having problems with my iPad 2 gestures. The screen enlarges and will not respond to my attempts to restore it.

I m having problems with my iPad 2 gestures. The screen enlarges and will not respond to my attempts to restore it. Is anyone else having this problem? What is causing it and what helps to restore normalcy?

Try double-tapping the screen with 3 fingers and see if that zooms it back out - and if it does set Settings > General > Accessibility > Zoom 'off'. If it doesn't zoom you back then try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.

My ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and get nothing.

my ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad. Any suggestions??

tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?

HT201413 My ipad 2 will not work. I tried to reset it many times. Nothing. I plugged it into my computer and followed directions so itunes would show up. Tried to restore (bummer to lose everything!) The ipad could not be restored due to an unknown error

My ipad 2 will not work. I tried to reset it many times. Nothing. I plugged it into my computer and followed directions so itunes would show up. Tried to restore (bummer to lose everything!) The ipad could not be restored due to an unknown error (code 9). Any help?

Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311

Ipad Restore will not go past "preparing ipad for restore"

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