IPad Rotation Problem

After just 1 week bought the iPad.. i'm facing the rotation problem.. the Apple technicians said its hdware problem and send back to Apple Service Centre... Feel very very sad with this situation... wasting my time and probably my money...

1. Check the little black rotation lock on the edge of iPad.
2. Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.
http://i1224.photobucket.com/albums/ee374/Diavonex/9ecbcd49.jpg

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