Ipad stopped working and wont restore

ipad was 50% charged and went blank, pressing buttons indicated it needed connecting to itunes, connected it to a mac with itunes , after an itunes update it said i had to restore my ipad at the loss of my media! had no choice so went for it (how many cherrished moments are being lost in this digital age - not just from this problem), anyway it then said the device was not eligible so i read the 'more info' file and tried a few things but still no luck
Anyone had similar?

steve812go wrote:
... said the device was not eligible ...
Try here  >  http://support.apple.com/kb/ts4451
If no joy...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is tprobably required...
Be sure to make an appointment first...

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