IPad storage keeps maxing out.

I'm helping a friend with her iPad - a couple years old.   We were about to install the new update, but it said she did not have enough space.    This happened about 4 months ago when she tried to buy a movie on iTunes. We went through her few apps etc. and she does not even have half a gig of things on the iPad.   That time, we took it to Best Buy (she had bought it there) and the service person checked it out and agreed with us that there should have been plenty of spare room.   We had already backed it up on my laptop and on the Cloud. So we did a restore to factory settings and then restored it from the Cloud.   It was fine - plenty of space.   And now, a few months later - again the usable space is limited to less than 1 G.   (Overnight - it's now at 0 )
Can anyone shed a light on what has happened?   And what can we do to prevent this from happening again if we do another restore to original.
She only uses the iPad for email and using Safari.   She has a few apps, but card games type - nothing moving!     She has about 30 photos and no videos or music.
Geraldine Dwyer
My friend's iPad info:
Capacity 13.6
Available 0
Version 7.1.2
Model MC979LL/A
i'Cloud storage 5.0G
Available 4.9 (iPad back-up is on iCloud)

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