IPad Store Pick-Up Availability on BestBuy.com

I can understand not having the new iPad available for shipping, but why not the option to buy it online and pick it up at the Best Buy store? This would eliminate the hassle of having to call the store and being put on hold or having to drive to the store to find out that it is sold out after the store associate told you by phone that they have some available. I guess that would make too much sense for a company who primarily sells technological products.
The option to buy the new iPad on bestbuy.com and pick it up in store was available at product launch. Why was this option taken away?

Hello Mooplaid,
Thank you for renewing your My Best Buy Gamers Club Unlocked account! I'm glad to hear you are still interested in the expanded benefits.
I have reviewed your account based on the information you provided when signing up for the forum, and it appears that we do show your account as Unlocked, so I am not sure what could be causing the difference when you are attempting to place the order. It is possible if you are using different login information you may have had an older My Best Buy account associated with it, which could also explain a difference in points.
As the game is coming out tomorrow, if you are not able to place the order on your own at this time, I would recommend you reach out to our sales team by phone at 1-888-BESTBUY, as they should be able to assist you in submitting the order using your My Best Buy credentials.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
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Is Apple doing in store pick up on Friday when the iPad air is released?

Is Apple doing in store pick up when iPad is released on friday

This is just a user to user forum, so none of us would know what Apple may or may not do. Which is why calling htem and getting the answer from them is the best.

I got this iPad as an open box deal on bestbuy, it says the device is no longer eligible for creating a free iCloud account. How do I fix this?

I got this iPad as an open box deal on bestbuy, it says the device is no longer eligible for creating a free iCloud account. How do I fix this?

You cannot fix it. Nobody can. There is a limit to how many free iCloud accounts that can be created on one iOS device and the limit is three. Obviously, this device reached that limit which means that this open box iPad was most likely owned by someone else or customers that used theiPad in the store got cute and created iCloud accounts on it and then deleted them.
So that's why deggie is recommending that you return the iPad to Best Buy and get your money back. You bought a device that should have never been sold to you.

Help with store pick up.

I'm planning to travel to NY, and I need to know if the time of the store pick up (that is 3 - 5 days) can be extend, because I will buy from the site on black friday and I will travel on 2 of november, so there is anyway to extend the store pick up time?

Hello GabrielF,
If you would like to purchase product on BestBuy.com for Store Pickup, the store should hold your item(s) for 8 days, actually. You may view the full details of Store Pickup by clicking here. I hope this information helps!
Thank you for choosing to shop with us this holiday season!
Safe travels!
JD|Social Media Specialist | Best Buy® Corporate
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Change pre-order from SHIPPING to IN-STORE PICK-UP

Hello,
This past Sunday, 11/9/14, I placed a pre-order for Super Smash Bros. Wii U to be shipped to my home, but I would now like to pick the game up at a local Best Buy instead -- specifically, the Cambridge, MA location (Store #537).
I spent 30+ minutes on the phone with three reps earlier today trying to do this and none of them were of any help, but I've found previous posts on the support forum wherein users had the same request granted (for example: http://forums.bestbuy.com/t5/Gaming-Support/Would-like-to-switch-preorder-games-from-shipping-to-in-...). Since the order has not been prepared yet (the game isn't out for another week or so), I'm hoping that this is still a possibility.
Thank you in advance!

Hello dwkwd,
Depending on the status of the order and the availability of the item wanted, there are times when we may make modifications to an online purchase, so I’m glad to hear that our email support team was able to honor your request and change your order for in-store pick up. If you have any further questions though, please feel free to let me know. I’ll be glad to help.
Enjoy your new game!
Alex|Social Media Specialist | Best Buy® Corporate
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Order online for in-store pick up today? I don't think so.

I placed an order online with BestBuy.com today and, after checking the inventory of my closest Best Buy store, selected "in store pick up today" to fulfill my order and receive my items. Shortly thereafter, I received my order confirmation indicating that I should wait until I received an order fulfillment email - "We will send another e-mail notifying you when your order is ready for pickup. This notification will arrive in less than 45 minutes, as it takes us just a little time to get items ready for pickup in our stores."
Now, maybe I am a complete fool for thinking that when I am told I would receive my order fulfillment notification in 45 minutes or less that I should actually receive that email...but after NOT receiving said email, I opted to go to the store 2 hours after receiving my confirmation email. Naturally, there is a COMPLETE disconnect between the in-store system and online and the poor in store folks had to hear my frustration with the order not being completed as indicated. When I returned home, I called Best Buy customer service to better understand why "Pick up in store today" does not actually mean today and that receiving an email saying it would be fulfilled in 45 minutes or less does not actually mean that would happen. After being spoken to like a complete child on the phone, I asked to speak to a supervisor and was told that I was in fact speaking to the supervisor. Imagine my surprise! This person had no explanation for any timeline as to when my order would be fulfilled and was belittling in her tone and verbage.
This is the second time I have made the mistake of purchasing from Best Buy. And I will never make this mistake again. They should think about a re-branding as "really good deals but utter incompetency in customer service." When you indicate to a customer that their order will be fulfilled "today" and in 45 minutes no less, then you should actually see to completing that order.

Greetings smadrak,
Placing an order online for store pickup should be a quick an easy process, so it's disheartening to learn of situations where that expectation may not have been met. I'd be disappointed too if an order I placed wasn't ready for pickup immediately, especially if in-store associates weren't able to shed any light on the situation.
In most cases, orders placed on BestBuy.com can be fulfilled in a few short hours. From time to time, however, individual orders may be held for review by our support team if additional payment authorization proves necessary. When this occurs, it may result in a 1-2 business day delay before an affected order can be fulfilled. Additional processing time may also be required for select product categories, such as items requiring service activation (ex: mobile phones), special order items, major appliances and large-screen TVs.
That being said, I was able to locate your account using the e-mail address you used to register for the forum and it appears you were able to pick up your order last night. If you require assistance with any other issues though, don't hesitate to let us know.
Thank you for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
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Samsung SCH-U370 - In Store Pick-Up - Still Confirming Store Inventory?

I had ordered a new Samsung SCH-U370 on September 22nd (11 days ago) as a cell phone upgrade, which, at the time, was available only online, and only via in-store pick-up. The SCH-U370 is a serious step up from my current phone (and all the other phones on Verizon.com that don't require a data plan), the price was right at $29.99, and luckily I had a Best Buy Gift Card to cover it, so I went ahead and purchased it. Shortly after completing my order, I received the order confirmation email, letting me know that my order is being processed and that Best Buy will "get my order ready as soon as possible." After a couple of days without receiving the pick-up confirmation email, I decided to search for the phone again and check if it's still available, only to find out that it's completely sold out online - practically just after I had ordered it! I've been patiently waiting for 11 days now. I sent two email inquiries to BestBuy customer service, only to receive the same useless automated response telling me to call 888-BEST-BUY if I'm looking to cancel or modify my order. I'm not looking to cancel or change my order! I just want the phone I ordered! Can anyone from Best Buy give me some kind of update on my order? If the phone is even still available? And if it's not, that's really messed up, Best Buy. When I found the phone, it was available, and so I bought it - I should get the phone I ordered, not be told that I can't get it anymore. But if that's the case, can I least get refunded on my gift card?

Since you ordered it for in-store pickup, I would give the store you selected a call to make sure they have it in stock.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

How long does it take for a store to process an online order for store pick up

Hello,
I placed an order for a Macbook Pro on November 11, 2014. Scheduled an in store pick up where Best Buy estimated pick up date is November 14. I didn't receive the email or text to pick up the item, so I decided to call 1-800-best-buy to see if I can get the new estimated pick up date. I was told by the representative the laptop is actually already at the store, and waiting for me to pick it up. I called the store to make sure, and was told that I can pick it tomorrow morning. I called in today was placed on hold for around 15 minutes. Decided to call 1-800-best-buy again, and found out that it will take another 3-5 days before I get my laptop. I asked the representative to change the pick to another store that has the laptop available right now. It was change since around 10 am in the morning. I called the store to make sure that they got my order, the Manager told me that once the truck deliver more laptop. I will be able to get mine, and I should call in the afternoon to check on the availablity. I called around 5 pm to check, and was told that even if there is a laptop. I would still need to wait until best buy process my order. Called 1-800-best-buy again, and was told that Apple usually take 3-4 for hours to verify the information. Right now, my order status is still "Preparing Order".
My Questions: How long will it take for Best Buy to finish Preparing Order?
Why does it show on the website that if I order by 8 PM I wil be able to pick up the laptop today. Meanwhile, the store pick up was transfered since 10 am this morning, and at 10 PM tonight still nothing.
If I cancel my order, will I get all of my reward zone certificates back?

Hello sourlime,
Welcome to the forum. I'm not a big online shopper, but when I do order something, I expect it to be an easy, painless transaction. It sounds like you had some troubles with your order not being available on the estimated pick up date, and I sincerely apologize for any frustration you encountered.
Using the e-mail you registered on the forum, I was able to locate your order, and was glad to see you were finally able to pick it up. I do appreciate you taking the time to visit the forum, and I assure you I will be documenting your comments for review. If there is anything else you need assistance with, please do not hesitate to let me know.
Once again, I apologize for any inconvenience this may have caused, and thank you for posting here on the forum.
Maria|Social Media Specialist | Best Buy® Corporate
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2 iPhones in my house, both on the same Apple ID. Just got iPad mini, want to use iMessage with my phone number, but iPad only picks up other more recently added number (not mine) when I go to message settings. Is there a way to default to other number?

Hi guys, so we have 2 iPhones in my house, both on the same Apple ID so that my mum and I can share everything. I have just got an iPad mini, and would like to use iMessage on it with my phone number, but the iPad only picks up other more recently added number (not mine, my mums) when I go to message settings. Is there a way to make the iPad default to other number?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

Availability of the iPad Store for Colombia

Hi,
Recently i purchase an iPad in the US, but i live in Colombia. Right now i need to purchase the iwork suit for my iPad but as i understand it is not possible to do so because the iPad Store is not ye available for Colombia. I need to know when it will be available o if there's another way for me to buy iWork for iPad.
Thanks in Advance

La mejor forma es comprar una tarjeta de itunes del apple store y asi puedes comprar las aplicaciones para el ipad. Otra opcion es tener una direccion en USA y abrir una nueva cuenta de itunes para poder comprar todo lo que hay aca desde alla; pero la opcion de la tarjeta de itunes es buena y conozco personas que la ulitizan para comprar cosas en otros paises donde no hay itunes store. Quien sabe si habra o cuando estara disponible un itunes store para Sur America-Colombia

HT204053 My ipad stores my documents on iCloud. How can I find them from a different computer, as I used to do by using a memory stick on my old PC etc ?

My ipad stores my documents in iCloud. How can I find them from a different computer? I used to use a memory stick and could work on my documents on any computer and want to have a replacement system using documents created on my ipad - I can't use a memory stick with it.

How do you know that they are on iCloud, the iPad can (and does) save locally. If they are on iCloud they will be accessible via the application that created them (Pages, Numbers etc) and can be reached from any computer with iCloud access by logging to iCloud.com. But you did that and stated that they are not there, so what makes you think that they are?

HT204053 Hello, I want to change my ID but I can't.i go to my iPad store and sign in my new ID but don't accept.

I want to change my ID but I can't.i go to my iPad store and sign in my new ID but don't accept

I find that the easiest way to change the account you are using on your mobile device is to scroll down to the bottom of the iTunes Store or App Store on the device and tap the Apple ID button. Then:
- To sign out, or to sign in to a different account, tap the Sign Out button.
- To sign back in, tap the Sign In button, then tap either Use Existing Apple ID or Create New Apple ID, and follow the on-screen instructions from there. I hope this helps.

In Store Pick up

What are my options if I try to shop for an item and it says is only available for in store pick up but there's no store near me available?

Hello AnaLorena,
I appreciate your interest in making a purchase with us! It sounds like the item may be unavailable and out of stock at your local stores. At this time, you'll have to continue to check the product page or we can suggest an alternative.

Does Reader for iPad store PDF files for viewing later when offline?

Does Reader for iPad store PDF files for viewing later when offline?
I'm asking because I have my portfolio as a PDF and I want to take my iPad with me to interviews, where I won't have Internet access, to show my portfolio.
Cheers,
Matt.

Awesome, I had hoped adobe were on the ball with this, but it's worth finding out beforehand.
Thanks!

Advertised lens not available for delivery or store pick up, Why?

Nikon - AF-S DX Nikkor 35mm f/1.8 Lens for Nikon F-Mount Digital SLR Cameras $199
This lens is NOT AVAILABLE for home delivery at $199. Why is BB offering it for store pick-up? I spent hours trying to find a store to ship it to and I couldnt find a single location, why?
Solved!
Go to Solution.

Unfortunately its not available at pretty much every online/brick and mortar store now. The few that have it jacked the prices up big time (seen one selling it for over $400).
Nikon (and most other camera companies) was affected big time by the past disaster in Japan. Sendai (where the tsunami hit hardest) is where Nikon makes pro bodies and pro lenses (possibly the glass elements for all their lenses even ones assembled in Taiwan and china) last I heard still is having issues with rolling blackouts. Nikon also makes lenses in batches. They dont have a line for each lens. They'll make so many of this model, then so many of the next and so on.
You think getting the 35 1.8 is hard, try waiting for a 600mm F4. I waited 7 months for mine to come in.
King of the World...

IPad Store Pick-Up Availabili​ty on BestBuy.co​m

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IPad Store Pick-Up Availability on BestBuy.com