IPad Stuck in "Please Connect to iTunes" Mode, but is Fully Booted.

So today was like any day, just downloading some apps, and like I often do I decided to restart my ipad before trying out a particularly large app I just got (Epic Citidel). So shut down is normal. I restart it, Apple logo, good, 30 second boot time, good, "Connect to iTunes" message, wait, what? My iPad is displaying the little iTunes icon and a 30-pin dock connector being attached to it, just like when I first got my iPad out of the box. But here's the odd part: iOS is fully Booted. How can I tell? I have a pair of headphones with one of those push-to-talk buttons, which also happened to pause and play music on my iPad. And upon pressing this button in my iPad's current state it does indeed proceed to play and pause music, as if everything were perfectly normal. So this must mean that iOS is fully booted and that there must not be anything majorly wrong hardware wise. I can't make it do much else though. Home button, double home, etc, nothing. The only other UI element that functions is the Shutdown Slider, which acts like normal. I have shutdown and restarted, cold booted, done just about everything, and it won't change.
So, I should just connect the iPad to my MacBook, do what ever it says, and get over it, right?
No, because iTunes says "Please Enter the passcode on your iPad before Syncing may take place" (or something to that effect). But the problem is that the passcode keypad only appeared once, on the very first "limbo" boot, and hasn't since. So I can't very well restore or do anyhting if iTunes won't connect.
Since I know you'll ask: No, I have never jail-broken or used any 3rd party anything on this iPad, it is "clean". It had OS 3.1.2? I don't know, the one right before the most recent (before the PDF fix). It's a 64GB 3G+Wifi Model, only like two months old. I've never had a significant problem with it before.

Hello triflyer. I'm afraid I have lukewarm news. I was finally forced to bring it to the Apple Store (since it wouldn't even recover) and they basically said it's a hardware issue and there was nothing they could reasonably do for it. However, if your iPad is still under warranty (and I don't think any are old enough yet to not be) they'll most probably replace it for free right there at the store. (or at least that's what they did for me) Very painless and quick, just describe the problem to them and let them fiddle with it for a bit.
I only resorted to the Apple Store because it would not restore in Recovery Mode. But if you haven't tried Recovery Mode yet I suggest you do, because that might fix it. Follow these directions:
http://forums.ilounge.com/iphone/232387-instruction-how-force-restore.html
(Warning, this will delete all the data on your iPad that hasn't been synced!)
If you get error 1013 after it's almost done then make a Genius Bar appointment, because that's the same one I got.
I'm sitting here now with my new iPad restoring all of my data and media. It all worked out well in the end, hope yours does too!

Similar Messages

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    http://support.apple.com/kb/ht4097

  • My iphone 3g is stuck on the connect to itunes mode and it wont show up on itunes. itunes hasnt even detected it on recovery mode. what do i do i really need my phone.. please help

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  • My niece gave me her old ipod touch 8GB and her passlock code.  It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock.  How to I fix??

    my niece gave me her old ipod touch 8GB and her passlock code.  It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock.  How do I fix??

    You will need to Restore it as a New Device...
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  • HT4623 I attempted to update my phone without realizing that I needed to sync the phone with my  laptop. I am not home and my laptop is in another state. My phone is stuck in the "connect to iTunes"  mode and I now cannot use the phone. Can this be undone

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    Maybe it was hacked before and now through the update it's locked back to the original carrier.

  • My phone is stuck on the "connect to itunes" screen, but when i plug it in and open itunes, my device does not pop up.

    please help me!!

    I have an iPhone 5, just updated software as per itunes notice. the phone is now stuck in the "connect to itunes" mode on the phone, therefore not even started up completly.#
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  • HT1766 my phone is stuck in the "connect to itunes" mode.  HELP

    I went to itunes and synced by phone,  Then I tried to upgrade to the 5.0 .  It said I didn't have enough memory space, so I tried to restore it, but now the phone is stuck in a mode that shows "connect to itunes" on phone screen.

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    2)Press and hold down the Home button for about 10 seconds until a yellow triangle with a text which says Please Connect to iTunes appears.
    3)Plug the iPhone into Mac or Windows PC. Release the button if you haven’t.
    3)Run and open iTunes if it’s not already opened yet.
    4)iTunes will prompt a message that says iTunes has detected an iPhone in recovery mode. Click OK.
      You will be taken to the iPhone pane. Then, click on Restore
    try this it should factory reset your iphone even if it is stuck in connect to itunes

  • TS3694 I am trying to rest my iphone 3g but it is stuck in the connect to itunes mode  and keep telling me that there was an error # 1015

    I have an iphone 3g that is stuck in connect to itunes mode it keeps coming up with error messege #1015 everytime i try to restore it

    Generally a sign that the iPhone was jailbroken or modified to work with
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    prohibit discussion of jailbroken iPhones.
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  • IPhone stuck on "Please Connect to iTunes"

    So I attempted the update. Received an error message (I beleive 2003). Now the iPhone itself is stuck on the "Please Connect to iTunes" message with the yellow exclamation point sign. I beleive I'm attempting to reset the iPhone correctly (top button and home button held down).
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    OK, updated itunes to latest version. It saw the Iphone and said it must be restored, etc. Attempted a restore, and it gave me the dialog that an error occured and that this iPhone cannot be restored. Sheesh.
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    Message was edited by: danny_76

  • "iPad is disabled, please connect to iTunes" ???????????

    Hi, issue quoted above, how can I fix this? I have been using it for revision, so it needs to be fixed urgently.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT4623 Tied to update to new Apple iphone 5s using window 7. The phone is stuck in the connect to Itune mode cant get out

    Tried to update my iphone 5 to new apple sofware, using window 7 operation system phone is stuck in connect to Itunes. Cant get out or use my iphone

    Hello erwerw
    Check out the first article to force a restore on your iPhone to get it back up and running again. If you get an error code check it against the second article for further troubleshooting.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Regards,
    -Norm G.

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