Ipad stuck on logo and a command prompt shows up and then freeze.
my Ipad suddenly blackout, the screen is totally black but the backlight is still on, i can't seem to shut it down even I press the power buttons in a long period of time, then I waited more than a day until it runs out of battery to shut down itself. when I turn it on the apple logo show up the the backlight becomes dim and a command prompt shows up on the screen at left corner, then it restart and keep doing on and on until the apple logo only pops out the freeze and a couple of minutes later it backs-out and have to wait for it to runs out battery again. pls. help.
Your iPad probably might to be serviced or replaced. I don't think that there is much in the way of troubleshooting that you can do other than to restore to factory settings. You will end a computer running iTunes in order to restore to factory settings. If you can't attempt this for whatever reason, make an appointment at an Apple Store and ask for their help.
Use iTunes to restore your iOS device to factory settings
Similar Messages
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I am having ipad mini wifi + cellular. and now it is stuck at logo and restarting countinuesly. when i tried restoring it through itunes it is giving error 3194.plz help me
GIREESH KUMARSee if the troubleshooting for that error code on this page helps : http://support.apple.com/kb/ts4451
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I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?
YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
Ipad air wifi only 16gb worked ok with IOS 8.0 . just did upgrade to 8.02 and now it will not boot up. I get a white screen with the apple logo and then a blue screen. it does this over and over. I need help. What do i need to do. Please help.
Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, restore the iPad > Back up and restore your iOS device with iCloud or iTunes -
Just upgraded to latest iOS and my iPad does not come back up - the following appeared as the first thing after turning back on. It displays a line from the power/USB connector to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else. It is completely non-functional.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
Hp co-ouder starts up shows the hp logo and then it says monitor is going to sleep
hi guys
i have this hp computer for like almost a year and i really enjoy it but for some weird reason the next day my pc did something strange when i click the power button it goes on and then it shows the hp logo and then after a little while it shows a message monitor is going to sleep and then it restart itslearning till i turn it off
can anyone pls help me with this problem i didnt find anytime on the internet
already thanks for helpingHello @i__need_help,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your computer automatically enters sleep mode before it can boot into Windows, and I would be happy to assist you in this matter!
To further diagnose this issue, I recommend booting your computer using Windows 7 Safe Mode to change the power management settings.
If you are able to successfully boot into Windows, please follow the steps below to restore the default schemes on your system:
Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command Prompt
Step 4. Click Run as administrator
Step 5. At the command prompt, type powercfg -restoredefaultschemes and press Enter
reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping! -
I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
Tried the tips
Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
please can anyone else help me???Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success. -
So my Ipod will no longer turn on. i leave it on my Ihome and nothing happens. whenever i try to turn it on i get the Apple logo and then it dies and says i should charge it, so i do and it does it again. What does this mean? is my battery totally dead? please i really need help
Did you try to charge it using the adapter or your computer?
If you can, let it charge for about 15min, then connect in recovery mode, described in this article:
iOS: Unable to update or restore
If still not luck, your battery might have to be replaced:
Apple - Support - Service Answer Center -
Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!
Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit -
My ipod has over 7,000 pictures and there are 5,00 i could easily delete but it wont let me do anything! it just has a loading symbol that converts into an apple logo and then back again. Ive tried pressing down the home and sleep/wake button down at the same time for 10 seconds. The apple logo does appear, but it goes back to the loading symbol or a white screen. Its been like this for 24 hours and is unresponsive. Please help.
- Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
- Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store. -
My iPad 1keeps freezing every time I try to access apple store. I complete all the information including payment account details lithe screen turns grey colour and then freezes . Help please.
App store or Apple store
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hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?
Try here:
iOS: Not responding or does not turn on -
Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars.
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