IPad touchscreen is not responding even if I did the restart procedure.

iPad touchscreen is not responding even if I did the restart procedure.

Hi AngusZ,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iPhone, iPad or iPod touch: Not responding or does not turn on
Resolution
Follow the appropriate steps for the symptom you're experiencing.
If a single application is not responding or stops responding when it opens, you can force it to close
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If there is no video, verify that the device has enough charge to turn on
If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode.
I hope this information helps ....
Have a great day!
- Judy

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